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Empire Inn

Property class: 2.5

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Photo gallery for Empire Inn

A two-story building with a flat roof and a balcony on the second floor.
A covered outdoor area with a concrete floor, two benches, and two flower planters.
A hotel room with a desk, chair, television, microwave, and a dresser.
A hotel room with two beds, a desk with a chair, a television, and a lamp.
A reception area with a marble counter, a decorative console table, a ceiling fan, and a trash bin.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
294 E Hospitality Ln, San Bernardino, CA, 92408
  • Place, San Bernardino Golf Club
    ‪12 min walk‬
  • Place, National Orange Show Events Center
    ‪6 min drive‬
  • Place, Yaamava' Resort & Casino
    ‪18 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and two framed pictures on the wall.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a computer, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a television, and a lamp.

Standard Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Standard room,1 King Bed,Pet friendly)

A hotel room with a large bed, a desk, a chair, and two framed pictures on the wall.

Standard Room, 1 King Bed (Standard room,1 King Bed,Pet friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pet Friendly

A hotel room with two beds, a desk with a chair, a television, and a lamp.

Standard Room, 2 Queen Beds, Pet Friendly

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Pet Friendly

A hotel room with a large bed, a desk, a chair, and two framed pictures on the wall.

Standard Room, 1 King Bed, Smoking, Pet Friendly

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Pet Friendly

A hotel room with two beds, a desk with a chair, a television, and a lamp.

Standard Room, 2 Queen Beds, Smoking, Pet Friendly

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a large bed, a desk, a chair, and two framed pictures on the wall.

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

A hotel room with a large bed, a desk with a computer, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

A hotel room with two beds, a desk with a chair, a television, and a lamp.

Standard Room, 2 Queen Beds, Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Empire Inn

A business centre, laundry facilities and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out and multilingual staff assistance.
Empire Inn offers 82 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Empire Inn. During your stay, you'll be within walking distance of San Bernardino Golf Club. Features include free WiFi in public areas and free self-parking, plus a business centre.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a business centre, a computer and laundry facilities
  • Just a 4-minute drive from National Orange Show Events Center and 12 minutes from University of California, Riverside
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Empire Inn. Self parking is free.

Smoking is allowed in designated areas at this San Bernardino hotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

SureStay Plus Hotel Best Western San Bernardino South
SureStay Plus Best Western San Bernardino South
Best Western Hospitality Lane
Hospitality Lane
Empire Inn Hotel
Empire Inn San Bernardino
Empire Inn Hotel San Bernardino
SureStay Plus Hotel by Best Western San Bernardino South

Empire Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 488 out of 1012 reviews
Rating 8 - Good. 214 out of 1012 reviews
Rating 6 - Okay. 133 out of 1012 reviews
Rating 4 - Poor. 79 out of 1012 reviews
Rating 2 - Terrible. 98 out of 1012 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, room was decent and was clean :)
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Easy process thank you
Stayed 1 night in May 2026
Verified review

8/10 Good

Viola

Liked: Staff & service
air conditioner was good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C work good I did not try the pool
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms low prices great staff
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Christopher

Disliked: Property conditions & facilities
When taking a shower there was no poor water pressure, after useing the toilet, the water continue to run, I open the tank and fix the issue, also after picking up something to eat there was a guest out side here room was smoking marijuana Soy stay was interesting
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexa J

Liked: Cleanliness, amenities, property conditions & facilities
great stay!
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Cynthia

Liked: Cleanliness, staff & service
The room itself and the staff were OK, but I didn't feel safe with the other guests that stayed there nor with odd noises I would heard in the middle of the night.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe and the workers are awesome :) we drove all the way for a concert and had a great stay :)
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel will definitely stay again
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Maria Eugenia Chavez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good service hotel
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Trina

Liked: Amenities
Great place to stayi love it
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel a couple times now and have always been very helpful and understanding. Staff is very nice and polite! Highly recommend staying here if needed!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Good amenities for the price! Just wish they had better soap!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotels to stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Ielatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often... nice quiet and clean.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing. Lots of restaurants around the vicinity. Rooms are clean. Never have a problem there when I stay there it’s a hidden gem
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jessica

Liked: Amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

frankie

Liked: Cleanliness, staff & service, amenities
For someone that's a local it's the best foldable pricing hotel out of all of them yeah there's a lot of basic hotels but they'll charge a lot
Stayed 2 nights in Oct 2025