Canopy by Hilton San Francisco SoMa

4.0 star property

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Photo gallery for Canopy by Hilton San Francisco SoMa

3 bars/lounges
Exterior
3 bars/lounges
Suite, 1 King Bed, Fireplace (Landmark View) | Living area | 55-inch Smart TV with satellite channels, TV, Netflix
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
250 4th Street, San Francisco, CA, 94103
  • Place, San Francisco Museum of Modern Art
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪5 min walk‬
  • Place, Oracle Park
    ‪16 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Landmark View)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Landmark View)

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Landmark, Hearing, Roll In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Accessible, Landmark View)

8.0 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Roll In Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Fireplace (Landmark View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Room With City View

  • Sleeps 2

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

City View Hearing Accessible 2 Queen Room

  • Sleeps 4

Hearing Mobility Accessible Corner Queen Room With Tub

  • Sleeps 2

City View Queen Room

  • Sleeps 2

Queen Studio-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Room With 2 Queen Beds-Mobility Hearing Accessible With Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds-Mobility And Hearing Accessible With Roll In Shower

  • Sleeps 4

1 King Corner Room Urban View

  • Sleeps 2

King Studio with City View

  • Sleeps 2

King Studio-Urban View

  • Sleeps 2

King Room With Urban View

  • Sleeps 2

2 Queen Bed Room Hearing Accessible

  • Sleeps 4

Premium One King Suite With Urban View And Living Room

  • Sleeps 4

1 King Suite Urban View With Living Room

  • Sleeps 2

Corner King Room With City View

  • Sleeps 2

Similar properties

About this property

Canopy by Hilton San Francisco SoMa

Hotel with bars, 5-minute walk to San Francisco Museum of Modern Art
A restaurant, 3 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and concierge services.
Canopy by Hilton San Francisco SoMa offers 194 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Canopy by Hilton San Francisco SoMa. During your stay, you're just a quick walk from San Francisco Museum of Modern Art. Features include free WiFi in public areas, plus 3 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of San Francisco Museum of Modern Art and Warfield Theatre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. There are 3 meeting rooms available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at Canopy by Hilton San Francisco SoMa. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
The Social – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
The Social Bar – This bar serves brunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Bean Bar – On-site café. Open daily.
Shelby's Rooftop Bar – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 to 45 for adults and USD 12 to 45 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bean Bar
  • Shelby's Rooftop Bar
  • The Social
  • The Social Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 45 for adults and USD 12 to 45 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 125.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels San Francisco Hotel
Virgin Hotels Hotel
Virgin Hotels
Virgin Hotels San Francisco
Canopy by Hilton San Francisco SoMa Hotel
Canopy by Hilton San Francisco SoMa San Francisco
Canopy by Hilton San Francisco SoMa Hotel San Francisco

Canopy by Hilton San Francisco SoMa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1003 reviews
Rating 8 - Good. 159 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff, nice rooftop restaurant
Stayed 2 nights in Sep 2025

4/10 Poor

Essence

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I prepaid through Expedia, but the hotel claimed they could not see this through their system during check in despite showing my Expedia receipt! They told me they still needed to put my card on file claiming it was “just a temporary hold.” They promised it would drop off as long as explained the situation to Expedia who would follow up with them and confirm pre-payment, but it never did. I’ve gone back and forth with both the hotel and Expedia ( who also provided proof i paid prior to arrival ) and the hotel flat-out refuses to issue a refund. They also charged extra saying I had a pet which I DID NOT HAVE. I was charged twice for one stay, given false information, and left to deal with the mess myself. Terrible customer service and zero accountability, be careful before booking here. It’s actually a shame because the property itself was nice with a cool rooftop.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Lovely rooms with a nice view. Great rooftop dining!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Canopy for the weekend. Staffs were very accommodating and they answered all the questions we had. Room was very clean, bedding was comfortable and we had such a nice view. Will definitely staying here again. Thank you Vivian for your help with the check-in process:)
the view
Stayed 2 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel were very clean. The gal at the front desk when we checked it was amazing. Friendly, professional and had a nice smile. She was the only one there and quite a few of us checking in all at once.
Stayed 2 nights in Oct 2025

10/10 Excellent

james

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service; friendly and professional staff across the board. Nice clean rooms with cool city view and comfortable beds. Nice bars/restaurant within hotel. Love the commitment to being environmentally friendly. Highly recommended. We will stay again in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michele, SAMMAMISH

Stayed 3 nights in Sep 2025

8/10 Good

Macey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the conference center I needed to go to for about a week. Convenient coffee shop right downstairs and a target within walking distance!
Stayed 5 nights in Sep 2025

10/10 Excellent

Ben

Stayed 1 night in Sep 2025

8/10 Good

Sarah M

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool room. Different.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

I probably wouldn’t stay there again.

I saw a mouse in the lounge. They don’t have black out curtains. If you want to sleep in, it’s not the best place.
Stayed 2 nights in Sep 2025

8/10 Good

Piotr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel just around the corner from the convention center making it easy to come back to my room during lunch. The staff were very friendly and the room was terrific!
Stayed 3 nights in Sep 2025

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at front desk. Shelby’s restaurant has an outstanding view. Reg
Stayed 3 nights in Sep 2025

2/10 Terrible

Dustin

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cesar

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Happily upgraded our room
Stayed 1 night in Sep 2025