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Castle Inn

Property class: 2
VIP Access

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Photo gallery for Castle Inn

Restaurant
Hair dryer, towels
Interior
Free self-parking
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1565 Broadway, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Union Street
    ‪6 min walk‬
  • Place, Lombard Street
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | Living area | Flat-screen TV

Superior Room

9.2 out of 10
Wonderful
(153 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area | Flat-screen TV

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(130 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Inn

This smoke-free hotel features concierge services, express check-out and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Castle Inn offers 25 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Castle Inn. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 12 minutes by foot from Lombard Street and a 4-minute drive from Pier 39
As a guest of Castle Inn, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Castle Inn also features concierge services, complimentary newspapers in the lobby, and express check-out. Self parking is free.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1007 reviews
Rating 8 - Good. 257 out of 1007 reviews
Rating 6 - Okay. 60 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 8 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities
Clean and great location...
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for couple to explore SF by foot, car or sfmt.
Stayed 5 nights in Jan 2026

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities
Such a convenient location! At check in staff helped with a good map and suggestions. Room was clean and very well laid out, lots of room and felt comfortable and safe.
Stayed 4 nights in Jan 2026

8/10 Good

Junwu

Stayed 1 night in Jan 2026

8/10 Good

Patrica

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable. Location was fantastic! No frills but great value. Would stay there again.
Stayed 1 night in Jan 2026

8/10 Good

Forrest

Liked: Cleanliness, staff & service
Clean, well thought out. Safe. Safe parking. Convenient
Stayed 2 nights in Jan 2026

10/10 Excellent

Zackary

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for the pay!!
Stayed 1 night in Jan 2026

10/10 Excellent

Len

Liked: Cleanliness, staff & service
Clean, free parking, easy access, good location, spacious
Stayed 1 night in Jan 2026

10/10 Excellent

Gerald

Stayed 1 night in Jan 2026

8/10 Good

David, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe part of town.
Stayed 3 nights in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Overall, a pleasant stay. While they have made attempts to upgrade the property the old "motor inn" can still be seen. The carpet was really old and stained and the furniture was also pretty antiquated. That being said, the room was clean and some modernity could be found in an upgraded bathroom and bed and fresh paint on the walls. Staff was extremely friendly and free, secure parking near fishermans warf is very hard to find. For the price I would certainly recommend this motel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Byron

Stayed 1 night in Jan 2026

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very neat and clean!! Loved my stay!! Rooms are very comfortable and I had the best experience at such a great price!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great, quick stay at the Castle Inn. Having lived in SF for almost 10 years previously - we wanted a convenient location and secure, included parking for a reasonable price with great reviews/cleanliness. Castle Inn was that. We'll definitely stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice experience. It’s a basic/ typical room nothing fancy, no spectacular views, etc… however the room, the building & location were all clean and safe! Also, a good option If you’re looking for a quiet room to relax & sleep but not far from nice cafes/ restaurants, bars, shops, etc.
Stayed 1 night in Jan 2026

8/10 Good

Deborah

Stayed 4 nights in Jan 2026

8/10 Good

JEFF

Stayed 1 night in Jan 2026

6/10 Okay

Vineet, Elmsford

Stayed 3 nights in Dec 2025

8/10 Good

Gio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was bigger thane expected, space was clean, location was perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect. Family loved the strong shower and the beds. I loved the location and cleanliness.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was nice and the parking was easy, especially up on the office level. The neighborhood was great with great places to eat within a three block walk. My only complaint was that the mattress was way too soft.
Stayed 5 nights in Dec 2025

10/10 Excellent

Walter

Stayed 1 night in Dec 2025

8/10 Good

Tianchi

Stayed 2 nights in Dec 2025

10/10 Excellent

Sue

Stayed 4 nights in Dec 2025

10/10 Excellent

ALLISON

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic! Return trip and will continue to stay here. Superior location. Great rooms safe and very clean ! Highly recommend
Stayed 1 night in Dec 2025