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HI San Francisco Downtown Hostel

2.0 star property

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Photo gallery for HI San Francisco Downtown Hostel

Lobby sitting area
Exterior
Private Queen Room Ensuite | Desk, laptop workspace, blackout curtains, iron/ironing board
Dining
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
312 Mason Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Warfield Theatre
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite | Desk, laptop workspace, blackout curtains, iron/ironing board

Private Queen Room Ensuite

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Private Economy Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Private Economy Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite | Desk, laptop workspace, blackout curtains, iron/ironing board

Private Twin Room Ensuite

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Men's 4-bed Dormitory

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

Similar properties

Exterior
The Bartlett Hotel and Guesthouse
Union Square
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
4.0 out of 5, Very good, 1,000 reviews
The price is CHF 66
includes taxes & fees
30 Jun - 1 Jul
The Bartlett Hotel and Guesthouse

About this property

HI San Francisco Downtown Hostel

Along with coffee/tea in a common area, this smoke-free hostel has a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site. Housekeeping is available on request.
HI San Francisco Downtown Hostel offers 99 accommodations with a hairdryer and portable fans. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at HI San Francisco Downtown Hostel. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Amenities include locker space, laundry facilities and multilingual staff
  • Just a 3-minute walk from Union Square and 12 minutes on foot from Moscone Convention Center
As a guest of HI San Francisco Downtown Hostel, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. HI San Francisco Downtown Hostel also features coffee/tea in common area, laundry facilities, and an ATM.

This San Francisco hostel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco

HI San Francisco Downtown Hostel San Francisco

HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

HI San Francisco Downtown Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 427 reviews
Rating 8 - Good. 92 out of 427 reviews
Rating 6 - Okay. 25 out of 427 reviews
Rating 4 - Poor. 9 out of 427 reviews
Rating 2 - Terrible. 14 out of 427 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here. Nice kitchen, clean, great area, nice staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arturo M

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great people!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

chrysalyne

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, staff plans fun and affordable activities around daily. Really great!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Clean yes very staff was polite and the guests were amazing always end up meeting some amazing person when I stay at a hostil very affordable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

mark ryan

Clean room, friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Myles

Liked: Cleanliness
Around 40 minutes from the airport and only a few blocks from the metro station. Everything you need is a few minutes walk from the hostel. Property is a great deal and was safe. Welcoming environment and everyone was respectful. Room was clean and working wifi. It’s great to see this type of hostel in the US.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe, great people, really great feel to the whole hostel. Would definitely stay there again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hostel
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and helpful staff, attractive comfortable lounge area, great laundry set up.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel amenities, activities and ambiance are wonderful. It was a great, lower-cost place to stay in a great location for exploring the city
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast staying here! Super easy to walk to from Powell Station, full kitchen to cook and store food, and everyone was super nice. Definitely will be back again!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mary Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to transpo, great stay for a cheaper price if you’re on a budget.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay in a hostel and I was very impressed. The room was clean and neat, it was quiet, and the staff was very friendly and helpful. I’d definitely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hamza

Great place! Great people!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the most interesting
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Brenda

You get what you pay for. The price is very accommodating considering the location. It is good for passing by really quick or if waiting for an apartment to become available. Again, very affordable. The room temperature was warm and a little musty. It had somewhat of a smoke smell.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good, reliable place to stay! It's walkable to Chinatown and Fisherman's Wharf.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access to downtown area. Thanks
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hostel in a gorgeous old building . It is opposite a parking garage which you can get discounted 24 hr parking .
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Naledi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Elle

Liked: Cleanliness, staff & service
Great! No complaints.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
This was my first time at a hostel. And I didn’t know what to expect. I made sure I read the reviews and just like the reviews said this place was amazing. Front desk was very friendly. I was able to check in my bags early since I had a very early flight And leave them at 10 AM which made it very convenient to be able to start sightseeing. Rooms were clean and common areas were kept clean so far, very pleased, especially being a solo woman traveler. Only thing I would add is make sure you bring your own lock because if you don’t and if you have stuff to lock up, it’s a $10 charge for a lock at front desk.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

bhup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hostel for solo travelers!
Stayed 5 nights in Apr 2024