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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Exterior
Property amenity
Breakfast and dinner served, American cuisine
Suite, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
  • Gym

Explore the area

View in a map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Coyote Point Park
    ‪13 min walk‬
  • San Mateo County Event Center
    ‪4 min drive‬
  • San Francisco Bay
    ‪6 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(51 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(82 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

7.0 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

8.6 out of 10
Excellent
(15 reviews)
  • 47 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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Exterior

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About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Hotel with a restaurant, in the vicinity of San Mateo County Event Center
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a business centre are on-site.
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG offers 172 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG. During your stay, you'll be within walking distance of Poplar Creek Golf Course. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Bistro 330
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from San Mateo County Event Center and 8 minutes from San Francisco Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Mateo hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 10:30 AM.
Bistro 330 – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 449 out of 1006 reviews
Rating 8 - Good. 210 out of 1006 reviews
Rating 6 - Okay. 173 out of 1006 reviews
Rating 4 - Poor. 95 out of 1006 reviews
Rating 2 - Terrible. 79 out of 1006 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here! Customer service is great!
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Create place to stay super clean and friendly staff
Stayed 2 nights in May 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities
The restaurant had only minimal food on the menu
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Stayed 1 night in May 2025

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

The room is very spacious.
Stayed 2 nights in May 2025

6/10 Okay

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in May 2025

4/10 Poor

Patricia

Disliked: Property conditions & facilities
The place needs major overhaul. The bldgs are old and the walls are thin. I could hear the tv from the rooms across the hall. The headboard in my room was old and paint was peeling off it. I could see light coming from underneath the door. Lots of wear and tear on the walls. The place looks very dingy
Stayed 2 nights in Apr 2025

6/10 Okay

Felix

Disliked: Property conditions & facilities, room comfort

Bizzarely negative experience in an old dwelling

Aging hotel. First attempt was to put me in a decrepit room with broken lamp and furniture. Non working air conditioner and a ailing shower. Then changed to a "better" room but air con is still ineffective and loud. Room was dirty and strange service. Left dirty linens in the room, forgot towels several times...very strange. Executive rooms for a short stay are ok. Front desk staff are friendly but powerless.
Stayed 22 nights in Apr 2025

6/10 Okay

Hong

Liked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

nathaniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was all around terrible. Took over an hour to get breakfast every morning, no one was at the desk to check in or out. I was served raw chicken and cold french fries the one night I had dinner here. Used to stay at this hotel a lot before it was part of IHG and it was great for what it was. Now, it's literally the worst hotel I've stayed at in the last 10 years. I'll never stay here again and would recommend everyone else stay away.
Stayed 3 nights in May 2025

4/10 Poor

Nicolas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities
Worst WiFi in the Bay Area! 100kbps? Yikes.
Stayed 1 night in May 2025

6/10 Okay

Sailesh

Stayed 2 nights in May 2025

10/10 Excellent

Elsie

Stayed 1 night in May 2025

8/10 Good

Ami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Apr 2025

8/10 Good

JOHN, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property because it was so closed to where my daughter lived. It was convenient to the freeway and the breakfast was enough and great for us.
Stayed 3 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Pamela

Stayed 3 nights in May 2025

2/10 Terrible

Juan

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Homeless around the property and inside too
Stayed 1 night in May 2025

4/10 Poor

Sarpreet

Stayed 3 nights in May 2025

10/10 Excellent

JUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 4 star hotel at a discount price. Clean and spacey room, friendly services, free coffee. I definite will stay there again.
Stayed 1 night in May 2025

2/10 Terrible

Brian

Stayed 1 night in May 2025

6/10 Okay

Michael

Stayed 2 nights in Apr 2025

8/10 Good

Philip E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professionally run, kind and courteous staff very convenient location to San Francisco and the airport. They were helpful and friendly and good inn keepers.
Stayed 3 nights in Apr 2025