Hotel Riu Plaza Fisherman's Wharf

4.0 star property
VIP Access

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Photo gallery for Hotel Riu Plaza Fisherman's Wharf

Lobby sitting area
Reception
Terrace/patio
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Bar (on property)

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
2500 Mason St, San Francisco, CA, 94133
  • Pier 39
    ‪5 min walk‬
  • Lombard Street
    ‪8 min walk‬
  • Alcatraz Island
    ‪22 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room (Hotwire ROH)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(690 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

8.2 out of 10
Very good
(72 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Superior)

8.6 out of 10
Excellent
(15 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(457 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite

8.4 out of 10
Very good
(14 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Riu Plaza Fisherman's Wharf

Eco-certified hotel with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hotel Riu Plaza Fisherman's Wharf. During your stay, you're just a quick walk from Pier 39. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Within a 10-minute walk of Pier 39 and Aquarium of the Bay
Hotel Riu Plaza Fisherman's Wharf offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Riu Plaza Fisherman's Wharf. Parking is available for a fee.

This San Francisco hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Northpoint Restaurant – On-site bar. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 60.42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Northpoint Restaurant

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 41.2 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 60.42 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fisherman's Wharf Sheraton
Sheraton Fisherman's Wharf
Sheraton Hotel Fisherman's Wharf
San Francisco Sheraton
Sheraton Fishermans Wharf
Sheraton San Francisco
Sheraton Fisherman's Wharf Hotel
Sheraton Fisherman's Wharf
Riu Plaza Fisherman's Wharf
Sheraton Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf San Francisco
Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco

Hotel Riu Plaza Fisherman's Wharf Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4171 out of 6618 reviews
Rating 8 - Good. 1541 out of 6618 reviews
Rating 6 - Okay. 539 out of 6618 reviews
Rating 4 - Poor. 197 out of 6618 reviews
Rating 2 - Terrible. 170 out of 6618 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and accommodating. Location is great. Rooms slightly outdated but nice. Downside is you can hear everything above, beside and around the area making it very difficult to sleep.
Stayed 1 night in Apr 2025

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
within walking distance of most attractions, good and efficient breakfast.
Stayed 2 nights in Apr 2025

6/10 Okay

Sonya

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Housekeeping came in and started cleaning my room before I checked out and while I was having breakfast. It was around 10 am. I returned to the room at 10:30 am. They threw away some of my personal items and had placed my clothes in a paper bag.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here! Wonderful staff and nice accommodations. Pier 39 is very close and easy to walk to. The buffet breakfast was outstanding. The amount of food offered and the huge variety of options was above most hotels I’ve stayed at. I will definitely be staying at this hotel again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Vianney

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best location in San Francisco
Stayed 3 nights in Apr 2025

8/10 Good

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, the walkability, the rooms were nice. I didn't like that there was no restaurant it only has a "to go" snack area and the bar only had basic beers. It was advertised differently. They also never heard of the Orbitz VIP program that was mentioned during booking.
Stayed 4 nights in Apr 2025

10/10 Excellent

Janice Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows from outside could have been cleaner but that’s nothing compared to the friendly staff and clean inside. It’s nice that they have an area to sit outdoors and relax.
Stayed 3 nights in Apr 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Location and Location!!!
Stayed 1 night in Apr 2025

4/10 Poor

Guangyu, Harvard

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The room and bathroom are pretty small and furnitures are out dated. There is no microwave in the room. I needed to heat up some food once during my stay, and was told that there is no microwave for guests to use in the Lobby; I needed to require a microwave to be sent to my room and they will charge $25 for that. The Lobby area is pretty nice but other than that, I would not recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because is walkable to restaurants. The only I didn't like was the people upstairs were noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ubication,you walk to all good places around the property abd very safe.
Stayed 3 nights in Apr 2025

8/10 Good

Seyed

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee shop is a not enough for this hotel and this hotel needs a restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Kharyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Rooms were clean. Hotel looks new/updated. Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia, Ventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a very pleasant experience at the hotel. Its location is very convenient and the rooms were very clean and comfortable. I will definitely use it again.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Feliza

Stayed 1 night in Apr 2025

10/10 Excellent

Irene E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice will recommend it
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, the hotel was great and very convenient for our needs.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel really convenient to the touristy areas of San Francisco such as Alcatraz, Fisherman's Wharf, Ghirardelli Square, and the Exploratorium, either by walking or public transportation. Cable car can be picked up nearby as well. The rooms were nice though the bathroom was very small. We had kids traveling with us, so the heated pool was a big plus even with San Francisco's typical chilly weather. The breakfast was the best part. Every morning they served a buffet with every option you can imagine from eggs, bacon/sausage, pancakes, fresh fruit, cold cuts, pastries and beverages. The hotel, at times, felt a little touristy and crowded, with long lines at check out and breakfast time. It's very big with a lot of people. I didn't love the idea that parking wasn't guaranteed though we were able to secure a spot without a problem. That said, I would definitely stay again if wanting to explore this area again.
Stayed 3 nights in Apr 2025

6/10 Okay

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast line

The breakfast lines are very very long unless you want to wait in line for an hour don't count on eat breakfast at the hotel. Great coffee shop and cafe on site that we used for breakfast but at an additional coast.
Stayed 3 nights in Apr 2025

8/10 Good

Tanya

Stayed 7 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

4/10 Poor

Eli

Liked: Cleanliness
Disliked: Staff & service, amenities
Loud hotel. Definitely not four stars. Pool was not open. Staff was not very friendly. Fisherman’s Wharf is a convenient location, but not the greatest/safest feeling at night.
Stayed 1 night in Apr 2025

6/10 Okay

Eli

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Disappointing for a claimed four star hotel. Our room was very noisy - we could hear the TV from the room next store, footsteps from the room upstairs, noise from the street and bus depot outside, and worst of all our mini-fridge made obnoxious noises constantly. On top of that, the hotel was full of surprise upcharges — a $22/night charge for our kids to stay with us in the room, a resort fee of $41/nights, and $34/night parking even though Expedia covered $26/night. All of that increased the price by basically $200 for two nights unexpectedly, at a not very great hotel. Breakfast was great, but stay somewhere else and go to one of San Francisco’s many great local bakeries or brunch spots.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness
asd
Stayed 2 nights in Apr 2025