Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Lobby
Property grounds
Desk, blackout curtains, iron/ironing board, bed sheets
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, SFO Museum
    ‪3 min drive‬
  • Place, San Francisco Baking Institute
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪5 min drive‬

Room options

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Park Pointe Hotel

Along with a 24-hour front desk, this hotel has barbecues and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, ATM/banking services and multilingual staff assistance are on-site. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. This accommodation is furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Park Pointe Hotel, you're just a quick walk from South San Francisco Convention Center. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at King Sun, a buffet restaurant that serves international cuisine
  • Amenities include multilingual staff, a fireplace at reception and an ATM
  • 7 minutes by car from Cow Palace and 12 minutes from CuriOdyssey
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

King Sun – This buffet restaurant specialises in international cuisine. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 254 out of 1009 reviews
Rating 8 - Good. 129 out of 1009 reviews
Rating 6 - Okay. 156 out of 1009 reviews
Rating 4 - Poor. 154 out of 1009 reviews
Rating 2 - Terrible. 316 out of 1009 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Karthik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is locked and I’m not able to check out. None of a staff members are available
Stayed 1 night in Dec 2025

2/10 Terrible

Abdullah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Stayed 1 night in Dec 2025

6/10 Okay

Amerlinda, Mountain View

Travelled with partner
Room was ok for 2 people. Don’t bother to use the phone in the room, it doesn’t work. It does not have a phone line plugged into the unit hence, the phone is useless.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly the pictures were so deceiving this is a motel at best. The room is tiny there is not warm water at all. Cold showers everyday. House cleaning barges in with out knocking. Front desk people were really nice and apologized but really didn’t do anything about the stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sahil

Stayed 1 night in Dec 2025

6/10 Okay

Romeo

Business traveller
Parking easy in front unless you leave then you lose it. Remote control for the TV was so old no label on the entire remote.
Stayed 1 night in Dec 2025

2/10 Terrible

Xuliang

Stayed 2 nights in Dec 2025

2/10 Terrible

Giovanni

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nothing like the pictures. Front desk went missing. Place looked abandoned. Should not be listed until they can fix their hotel. Parking lot was empty. Arrived at midnight the place was abandoned. Lucky me there was Doubletree next door
Stayed 1 night in Dec 2025

2/10 Terrible

David

Stayed 1 night in Dec 2025

6/10 Okay

Jose

Stayed 1 night in Dec 2025

6/10 Okay

Bacilio

Liked: Staff & service, room comfort
Great place for a budget. Friendly staff. Heater works. Small old tv, no smart tv in unit Will be back
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Stayed 2 nights in Nov 2025

2/10 Terrible

MYRON, Fresno

Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Stayed 2 nights in Nov 2025

4/10 Poor

Albert

Disliked: Cleanliness, amenities, property conditions & facilities
The room was poorly lit. Only the bedside lamps lit the room. The bathroom was clean and nothing was broken. The bed mattress is getting a little old. The hotel photo is from glory days of perhaps 10 or 20 years ago. The property is worn down, with evidence of past glamour. The revolving door is broken, the walls and windows are dirty. There isn't even an electric sign, only a faded painted sign. Weeds are growing all over the parking lot. An inherently bad characteristic of the hotel design is that the ballroom part implies interior hallways, but the place has actually always been a MOTEL with room doors off the parking lot. I don't like the misrepresentation of the quality level, even though the price is low. Cheap hotels in San Francisco often have pictures that depict the wear and tear.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Stayed 1 night in Nov 2025

4/10 Poor

María Fernanda

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, room was okay for the quality-price but the front desk people were rude and didn’t really helped.
Stayed 1 night in Nov 2025

4/10 Poor

Bhavvy

Disliked: Cleanliness, staff & service, amenities
The room needs updating. No cold water in sink. Hot dripped all night. Shower control has hot first. Front desk staff could have directed us to a closer stairway than the map he provided. The rug is disgustingly dirty.
Stayed 1 night in Nov 2025

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Great place plenty of parking spaces and clean rooms good prices 👍
Stayed 1 night in Nov 2025

10/10 Excellent

Naveen

Stayed 1 night in Nov 2025

10/10 Excellent

Naveen

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything fine
Stayed 1 night in Nov 2025

6/10 Okay

Balaji

Disliked: Cleanliness, property conditions & facilities
Room smelled of stale cigarette smoke. But at the cost, I guess, this is the best thats possible?
Stayed 1 night in Nov 2025