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The Metro Hotel

2.5 star property

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Photo gallery for The Metro Hotel

Garden
Lobby
Signature Double Room | Free WiFi, bed sheets
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
319 Divisadero St, San Francisco, CA, 94117
  • Place, Haight Street
    ‪2 min walk‬
  • Place, University of San Francisco
    ‪14 min walk‬
  • Place, Golden Gate Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Studio Suite

Royal Studio Suite | Free WiFi, bed sheets

Royal Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite | Free WiFi, bed sheets

Superior Studio Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for City Double or Twin Room

City Double or Twin Room | Free WiFi, bed sheets

City Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room | Free WiFi, bed sheets

Signature Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

The Metro Hotel

This smoke-free hotel features a 24-hour front desk, a garden and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Our customers tell us they can't get enough of The Metro Hotel's great location. During your stay, you're just a quick walk from Painted Ladies. Features include free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Golden Gate Park and a few minutes from University of San Francisco
The Metro Hotel offers its guests multilingual staff and a garden. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 231 out of 314 reviews
Rating 8 - Good. 48 out of 314 reviews
Rating 6 - Okay. 25 out of 314 reviews
Rating 4 - Poor. 7 out of 314 reviews
Rating 2 - Terrible. 3 out of 314 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

SUDHIR

Liked: Cleanliness, staff & service, amenities
I did enjoy my overall stay with you because of your friendly front desk staff and location. However, I did have some issues. I was in room 108 in the back near the garden area. The outside light was on throughtout tue entire stay shining into my room and making it very difficult to sleep. On one occasion the door to the outside was still open when i returned at 1am in the morning. It was freezing in the hallway and room. You can't control guests slamming their doors, but on another morning someone was vacuuming the hallway and slamming into every door and part of the wall for a good 30 minutes. Again, not ideal if you're trying to relax and get some rest. I was there to say goodbye to a friend who is very ill, so having an opportunity to sleep at night was extremely important. I still enjoyed my stay, but the light situation was awful!
Stayed 6 nights in Jan 2026

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cute, original and clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

shayla

Travelled with family
Liked: Cleanliness, staff & service, amenities
We absolutely loved our stay at the metro ! Great neighborhood with amazing coffee shop right next door!
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great room- clean and comfortable!
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy, super friendly and GREAT location.
Stayed 2 nights in Jan 2026

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, amazing staff. Comfy beds. A lil bit noisy due to thin walls. But I’d stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 6 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was very nice, perfect for my husband and I as our son lives about a half a mile down the street. It was clean, staff was great,
Stayed 4 nights in Dec 2025

10/10 Excellent

Elizabeth Anne

Liked: Cleanliness, property conditions & facilities
Great service and lovely room!
Stayed 1 night in Dec 2025

10/10 Excellent

Kaeshelle

Stayed 1 night in Dec 2025

10/10 Excellent

Sid J

Stayed 1 night in Dec 2025

10/10 Excellent

Madelyn, BAKERSFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fun neighborhood!
Stayed 1 night in Dec 2025

10/10 Excellent

Ying, Santa clara

Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, a light blanket that could be used in place of the too-heavy comforter, and fresh fluffy towels daily.
Stayed 4 nights in Nov 2025

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly and helpful - providing tips on great restaurants nearby, and giving detailed instructions on how to rent bikes and use public transit. My son loved all the chocolate truffles.
Stayed 1 night in Nov 2025

10/10 Excellent

Paulina

Stayed 1 night in Nov 2025

4/10 Poor

Monica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dilapidated conditions with non functional utilities including climate control, lighting, air circulation. Saggy mattresses, no blackout curtains, noisy room
Stayed 2 nights in Nov 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient spot. Bed really comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauri

The staff is extremely friendly and accommodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly people
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Amenities
The Metro is my go to whenever I need a hotel in San Francisco. Be stayed there so many times I lost count. Never a bad experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alena

Stayed 1 night in Oct 2025