The Metro Hotel

2.5 star property

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Photo gallery for The Metro Hotel

Garden
Lobby
Reception
Two Fulls | Free WiFi, bed sheets
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

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319 Divisadero St, San Francisco, CA, 94117
  • Place, Haight Street
    ‪2 min walk‬
  • Place, University of San Francisco
    ‪14 min walk‬
  • Place, Golden Gate Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

Premium Two Queen

  • Sleeps 4
  • Free Wi-Fi

Standard Two Double

  • Sleeps 4
  • Free Wi-Fi

Standard Two Twin

  • Sleeps 2
  • Free Wi-Fi

Standard Single Room

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Full

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Two Queens

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Two Queens and One Full

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed
  • Free Wi-Fi

One Queen and One Full

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

Two Twins

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Two Fulls

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About this property

The Metro Hotel

This smoke-free hotel features a 24-hour front desk, a garden and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Our customers tell us they can't get enough of The Metro Hotel's great location. During your stay, you're just a quick walk from Haight Street. Features include free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Golden Gate Park and a few minutes from University of San Francisco
The Metro Hotel offers its guests multilingual staff and a garden. WiFi is free in public spaces.

This San Francisco hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 327 reviews
Rating 8 - Good. 50 out of 327 reviews
Rating 6 - Okay. 26 out of 327 reviews
Rating 4 - Poor. 8 out of 327 reviews
Rating 2 - Terrible. 3 out of 327 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Walkable!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in a wonderful area to explore in San Francisco. The staff was very friendly and nice and the rooms were clean. One of the best sleeps I’ve had.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy, super friendly and GREAT location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great room- clean and comfortable!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

shayla

Liked: Cleanliness, staff & service, amenities
We absolutely loved our stay at the metro ! Great neighborhood with amazing coffee shop right next door!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with Los Alamos Park, Painted Ladies, Golden Gate Park and great restaurants a short stroll away. Staff great, very safe and friendly vibe. Room was very tiny so if you are wanting to work remotely, there is no desk. Definitely would stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth Anne

Liked: Cleanliness, property conditions & facilities
Great service and lovely room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fun neighborhood!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Convenient friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly people
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, amazing staff. Comfy beds. A lil bit noisy due to thin walls. But I’d stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
I loved this hotel, great location very chill
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Cute, original and clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, a light blanket that could be used in place of the too-heavy comforter, and fresh fluffy towels daily.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient spot. Bed really comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lauri

The staff is extremely friendly and accommodating.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel, artsy, old school in a good way, super friendly staff!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
It was very nice, perfect for my husband and I as our son lives about a half a mile down the street. It was clean, staff was great,
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

Adorable, comfortable, and artsy hotel in an excellent neighborhood. The staff are all super kind and accommodating and I’d absolutely stay here again!
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Miranda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The recommended parking provided by the hotel was a disaster. We ended up having to park in an overnight garage over 30 minutes away. The room and atmosphere were good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Location is perfect, with easy walk through the broad spectrum of Divisadero cuisines and and access to Golden Gate Park.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Casi

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, excellent location, very helpful staff.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly and helpful - providing tips on great restaurants nearby, and giving detailed instructions on how to rent bikes and use public transit. My son loved all the chocolate truffles.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the eclectic vibe of this cute boutique hotel. The decor was fun and the beds are so comfy, definitely in the top 5 of all properties I’ve stayed in. Will definitely be staying here again.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful Convenient location Rooms were very small and cramped
Stayed 3 nights in Sep 2025