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Alta Las Palomas Hotel

4.0 star property
VIP Access

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Photo gallery for Alta Las Palomas Hotel

Exterior
Building design
Terrace/patio
Breakfast, dinner served; Mediterranean cuisine, pool views
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Alto de las Palomas, Santa Ana, San Jose, 10901
  • Place, Refugio Animal de Costa Rica
    ‪1 min walk‬
  • Place, Multiplaza Mall Escazu
    ‪5 min drive‬
  • Place, Sabana Park
    ‪13 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Suite, Multiple Beds, Balcony, Garden View

Grand Suite, Multiple Beds, Balcony, Garden View | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Grand Suite, Multiple Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Balcony, Garden View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Grand Suite, 1 King Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite

  • Valley view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Garden View, Ground Floor

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

In-room business centre

Deluxe Room, 2 Queen Beds, Balcony

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Valley View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Valley View

7.6 out of 10
Good
(4 reviews)
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Granada Suite, 1 King Bed, Valley View

Granada Suite, 1 King Bed, Valley View | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Granada Suite, 1 King Bed, Valley View

  • Valley view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Alta Las Palomas Hotel

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area and spa services.
Alta Las Palomas Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Alta Las Palomas Hotel . During your stay, you're just a quick walk from Refugio Animal de Costa Rica. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine at La Luz + Bar, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • 6 minutes by car from Business Center Forum 1 and 7 minutes from Hospital Cima San José
  • Airport, bus station shuttle and cruise terminal shuttle service available for a fee
Alta Las Palomas Hotel offers its guests an outdoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. Spa services, a library, and a terrace are also featured at Alta Las Palomas Hotel . An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a bus station shuttle are available for a fee. Self parking is free.

This 4-star Santa Ana hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
La Luz + Bar – This poolside fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Luz + Bar

Things to do

  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • 4 steps to reach entrance
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Handrails in stairways (105 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alta Las Palomas Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14 for adults and from USD 14 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Alta Las Palomas Hotel offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alta Escazu
Alta Hotel
Alta Hotel Escazu
Hotel Alta
Hotel Alta Las Palomas Escazu
Hotel Alta Las Palomas
Alta Las Palomas Escazu
Alta Las Palomas
Hotel Alta Las Palomas Costa Rica/Escazu
Hotel Alta Las Palomas Santa Ana
Alta Las Palomas Santa Ana
Alta Las Palomas Hotel
Hotel Alta Las Palomas
Alta Las Palomas Hotel Hotel
Alta Las Palomas Hotel Santa Ana
Alta Las Palomas Hotel Hotel Santa Ana

Alta Las Palomas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 358 out of 530 reviews
Rating 8 - Good. 105 out of 530 reviews
Rating 6 - Okay. 38 out of 530 reviews
Rating 4 - Poor. 17 out of 530 reviews
Rating 2 - Terrible. 12 out of 530 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Alexandra

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Erica, Houston

Stayed 6 nights in Nov 2025

10/10 Excellent

Sylvia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This boutique hotel is an experience. Its romantic ambiance is perfectly suited for relaxation, romance, or reflection. It is a photo op enthusiast’s dream—“gram” worthy. I wasn’t expecting the visual feast when I entered the lobby. The pictures you see online in some ways don’t do this lovely gem justice. As the sun travels through the sky, it is only in person that you may appreciate the sun’s warm rays kissing the cozy nooks throughout the property. The hotel is alive, and it breathes in cool, refreshing air with the gusts of wind that flow through its corridors. Its charm is in the details such as how they still use keys (regular metal keys) to open the arch-shaped wooden entries into their guest rooms. The décor carries history—life. While certainly offering modern features such as WiFi, there is something special about the mechanical aspects of daily living that are unappreciated by many modern amenities. The balcony views are lovely and offer guests the opportunity to sip on delicious complimentary house coffee or other beverage of choice and watch the spectacular sunsets. There wasn’t a mini fridge nor a single-cup coffee maker in our room, but the lack of these appliances beckons you step out and enjoy the property, satisfy your pallet with their delicately crafted menu, or venture out and get a taste of the local cuisine. Then there is the spirit of the place made up by Mr. Alex and key members of his team, particularly David (Front Desk) and Jairol (Bar).
Stayed 6 nights in Nov 2025

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 5 nights in Nov 2025

10/10 Excellent

Edwin

Stayed 3 nights in Aug 2025

10/10 Excellent

Tamara

Stayed 4 nights in Nov 2025

8/10 Good

Carlos, Bagaces

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel structure is very unique and wonderful, looks like a castle. All staff were very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Natassia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely. It didn’t feel like a hotel and sunsets from the balcony were gorgeous. The staff was great. Everything was clean.
Stayed 3 nights in Oct 2025

6/10 Okay

Navil

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The service was incredible and the staff was very attentive and friendly. It was a very older hotel and very outdated. The bed was very uncomfortable and I had a long flight the next I had to leave because I needed a good night sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Nikeya

Stayed 2 nights in Sep 2025

10/10 Excellent

Audrey Marlene, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience here was fantastic! The hotel is spectacular with an exquisite design. The food is well prepared, healthy. Ambience is inviting. Staff is friendly & courteous. And last, but not least the beautiful views from everywhere. I highly recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at hotel Alta La Paloma’s. Amazing hospitality, our room was ok, our view on the balcony made up for it! Beautiful scenery, amazing food. The perfect place to stay if you’re visiting Santa Ana, Costa Rica. The is an animal rescue in walking distance, which was a plus, all proceeds go to help the animals. There is also a butterfly sanctuary not too drive far from the hotel, which was super nice,
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best boutique/independent hotel in San Jose.
Stayed 2 nights in Aug 2025

6/10 Okay

Katherine, New York

Liked: Cleanliness, staff & service
The driveway needs a redesign, I requested a toothbrush and they charged me $5 and the space just seems a bit tired. The staff was wonderful!
Stayed 1 night in Aug 2025

10/10 Excellent

Randi

Stayed 1 night in Jul 2025

10/10 Excellent

Timothy, Cary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on mountain overlooking San Jose Nice balcony Comfortable bed Great dinner and breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a quiet hotel this is the place. It has charm but a little dated. The restaurant and pool is wonderful. Nice amenities when you arrive.
Stayed 2 nights in Jul 2025

10/10 Excellent

Troy

Stayed 1 night in Jul 2025

10/10 Excellent

Tatiana

Stayed 2 nights in Jul 2025

2/10 Terrible

Junior

Stayed 3 nights in Jul 2025

10/10 Excellent

Bridgette, Spring

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was absolutely stunning. When we arrived we were so frustrated from the drive but the staff gave us a welcome refresher drink and accompanied us to our room. We ate dinner and breakfast and both meals were hot, very tasty and simply delicious. I wish we would have stay 6 days at this luxury hotel.
Beautiful arrangement in restaurant.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kerman, Richardson

Stayed 6 nights in Jun 2025

8/10 Good

Andrey, Vista hermosa I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relaxing
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the property are wonderful. Everyone is friendly and helpful, and the hotel is beautiful. The bar/restaurant is old-school cool, and the room is clean, quiet and authentic. We have loved our stay and would highly recommend
Stayed 1 night in Jul 2025