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Hyatt Centric San JosĂ© EscazĂș

4.5 star property

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Photo gallery for Hyatt Centric San JosĂ© EscazĂș

Lobby
Property video
Bar (on property)
Restaurant
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Plaza Tempo, Autopista PrĂłspero FernĂĄndez, San Rafael, 10201
  • Place, Hospital Cima San JosĂ©
    â€Ș3 min walk‬
  • Place, Avenida EscazĂș Shopping Center
    â€Ș5 min walk‬
  • Place, Multiplaza Mall Escazu
    â€Ș8 min walk‬
  • Airport, San JosĂ© (SJO-Juan SantamarĂ­a Intl.)
    â€Ș21 min drive‬

Room options

View all photos for King Room

City view

King Room

8.4 out of 10
Very good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Room, Roll-in Shower

City view

King Room, Roll-in Shower

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Room With View High Floor

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

King Room With View High Floor

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Room With View

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

King Room With View

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Queen Room

9.6 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Room With View

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Queen Room With View

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite High Floor

King Suite High Floor | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

King Suite High Floor

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Centric San JosĂ© EscazĂș

This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning.
Hyatt Centric San JosĂ© EscazĂș offers 161 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 55-inch Smart televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hyatt Centric San JosĂ© EscazĂș, you're just a quick walk from Multiplaza Mall Escazu. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include 8 meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Within a 10-minute walk of Avenida EscazĂș Shopping Center and Multiplaza Mall Escazu
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 8 meeting rooms available. A fitness centre, a terrace, and concierge services are also featured at the luxury Hyatt Centric San JosĂ© EscazĂș. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star San Rafael hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Hyatt Centric San JosĂ© EscazĂș has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 30 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Centric San Jose Escazu
Hyatt Centric San JosĂ© EscazĂș Hotel
Hyatt Centric San JosĂ© EscazĂș San Rafael
Hyatt Centric San JosĂ© EscazĂș Hotel San Rafael

Hyatt Centric San JosĂ© EscazĂș Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 262 out of 323 reviews
Rating 8 - Good. 36 out of 323 reviews
Rating 6 - Okay. 10 out of 323 reviews
Rating 4 - Poor. 5 out of 323 reviews
Rating 2 - Terrible. 10 out of 323 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu options was fresh
Stayed 3 nights in Dec 2025

2/10 Terrible

Elizabeth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bad service. Load guests. Horrible food.
Stayed 2 nights in Dec 2025

8/10 Good

Javier

Stayed 3 nights in Nov 2025

10/10 Excellent

Diego

Stayed 1 night in Dec 2025

10/10 Excellent

Ruben, Alpharetta

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and hotel’s design!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
From being greeted by the bellhops when arriving to the time we checked out everyone on the staff was a delight. The room was spacious, very clean and comfortable. Would definitely recommend this hotel and will be looking at staying at other Hyatt hotels in the future.
Stayed 2 nights in Dec 2025

10/10 Excellent

Asaf

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, comfortable rooms and very well located.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge Francisco Henriquez

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 5 nights in Nov 2025

2/10 Terrible

Bathsheba, Guanacaste

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check-in was disappointing. The receptionist did not appear sufficiently trained to present herself in a pleasant and professional manner. We stayed for one night during a quick visit, and unfortunately the AC shut off around midnight and could not be restarted, resulting in a very uncomfortable night. We had driven six hours that day and had another six-hour drive ahead of us, so a good rest was essential. When we reported the issue the following morning, we were told the manager would be informed, but no follow-up occurred. At checkout, we mentioned the problem again, yet no action was taken.
Stayed 1 night in Dec 2025

10/10 Excellent

alfredo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and a whole food court in the mall next door
Stayed 2 nights in Nov 2025

10/10 Excellent

Jameson

Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Stayed 1 night in Nov 2025

8/10 Good

Luis, Barcelona

Stayed 4 nights in Nov 2025

8/10 Good

Madison

Stayed 2 nights in Nov 2025

10/10 Excellent

Minor

Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Stayed 3 nights in Nov 2025

8/10 Good

Ben

Stayed 2 nights in Nov 2025

10/10 Excellent

Alberto, Clovis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice, the bed was excellent, very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
The entire hotel was brand new and looked very high end. The rooms were modern and updated and felt way nicer than the price we paid. The front desk staff and bellhop were extremely friendly and caring, even for Tico standards!
Stayed 1 night in Nov 2025

4/10 Poor

Shawn

Stayed 1 night in Nov 2025

10/10 Excellent

Turula, white plains

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newly renovated hotel. The aesthetics are nice and the staff SUPER friendly. The breakfast buffet was delicious and they also offered made to order breakfast items. My only complaint was that the rooms were somewhat small and there were not many electrical outlets . The hotel is close to the hospital....just in case, and there are a number of NICE restaurants within walking distance.
Stayed 5 nights in Nov 2025

10/10 Excellent

Virginia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
La habitacion excelente, acabados superiores, buena calidad y buen gusto, me sorprendiĂł! El equipo en recepciĂłn muy atento y amable, excelente servicio.
Stayed 1 night in Nov 2025

10/10 Excellent

Oscar

Stayed 3 nights in Nov 2025