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Urban Green Hotel & Suites

4.0 star property
VIP Access

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Photo gallery for Urban Green Hotel & Suites

A multi-story hotel with a glass facade, a covered entrance, and a starry night sky.
42-inch flat-screen TV with cable channels, TV
A modern hotel lobby with a reception desk, coffee bar, and vending machine.
Property entrance
42-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, National Theater of Costa Rica
    ‪3 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | Minibar, in-room safe, laptop workspace, soundproofing

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Superior Double Room, Ensuite

9.4 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Junior Suite, Ensuite

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Ensuite

A room with a desk, a laptop, a red sofa, a potted plant, and a window.

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(6 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

Urban Green Hotel & Suites

A fitness centre, a steam room and spa services are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a steam room and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages and body scrubs.
The free breakfast at Urban Green Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Plaza de la Cultura. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from Sabana Park and 5 minutes from National Stadium of Costa Rica
Urban Green Hotel & Suites offers its guests a steam room and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.

This 4-star San José hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Green Hotel & Suites

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Urban Green Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 288 out of 569 reviews
Rating 8 - Good. 156 out of 569 reviews
Rating 6 - Okay. 69 out of 569 reviews
Rating 4 - Poor. 26 out of 569 reviews
Rating 2 - Terrible. 30 out of 569 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing good and the staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay downtown
Stayed 1 night in Mar 2026
Verified

8/10 Good

ERIC

Liked: Cleanliness, amenities
Staff was great and friendly the stay is definitely good for a layover or a few days.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the breakfast was very attending and great service. Nice room and view
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ana Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Big room, good breakfast
Stayed 1 night in Feb 2026
Verified

8/10 Good

EDITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the central market, art and shopping. available parking is a plus.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room amazing price
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Robert E

Liked: Cleanliness
The room was excellent and the staff were very nice
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities
The location was most convenient to all of the sights in downtown San Jose and walkable to many eateries and shops.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kathy

Liked: Cleanliness
Great location to all central sites. Spacious rooms! A/C units very loud though. Staff were friendly. Easy to park your car also.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central close to everything. I was apprehensive about no window to outside but the frosted glass window to the hallway of the room let in light with full privacy so did not bother us at all!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff on duty late.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sasikumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, spacious rooms, parking was very tight in the underground area. Location is awesome.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, delicious breakfast, spacious suites and centrally located
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Space of rooms and communal are were great, the breakfast and staff were friendly and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness
Very nice place to stay. Extremely quite abs you will get aa great night of sleep
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Apoorv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good service was good
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Staff & service, amenities
The staff was very kind and helpful. The interior of the hotel was more run down than expected and cleanliness was just ok. For us, it was a last minute need for a hotel late at night, and as mentioned, the staff were gracious hosts.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fabián

Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodation.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carlos

Just the best
Stayed 1 night in Jan 2026
Verified

8/10 Good

Man Ho Raymond

Liked: Cleanliness, staff & service, amenities
Staff are welcoming. The room is clean but there are some maintenance issues, e.g. TV, the shower takes a long time to get the hot water. Room is super big and the mattress is comfy. Breakfast is amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jurgen

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Sanjeev

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very nice. The breakfast was nice, and the serving staff was also very nice. The property can use some care though. The carpet in common areas is musty and dirty. The curtains are broken and irreparable, toilet door was completely removed.
Stayed 1 night in Mar 2026
Verified

8/10 Good

ileana

Liked: Cleanliness, property conditions & facilities
The parking area inconvenient and small. The breakfast excellent. The hot water with a inconsistent fluid. Is a hotel for one or two nights.
Stayed 1 night in Feb 2026