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352 Guest House

3.5 star property

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Photo gallery for 352 Guest House

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Exterior
50-inch Smart TV with satellite channels, TV
Hallway

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
352 Calle San Francisco, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Balcony Room

Balcony Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Balcony Room

10.0 out of 10
Exceptional
(17 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Colonial Room

Colonial Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Colonial Room

10.0 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 352 Guest Room

352 Guest Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

352 Guest Room

9.8 out of 10
Exceptional
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room Ground Floor

Deluxe Room Ground Floor | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room Ground Floor

9.4 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

352 Guest House

Along with a rooftop terrace, this hotel has a hot tub and express check-out. WiFi in public areas is free. Additionally, a garden, a communal living room and multilingual staff assistance are on-site.
352 Guest House offers 12 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Pillowtop beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub.
Our customers tell us that they can't get enough of the breakfast at 352 Guest House. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, plus a rooftop terrace and 1 hot tub.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include multilingual staff, a rooftop terrace and a communal living room
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of 352 Guest House, you'll find a hot tub, a rooftop terrace, and multilingual staff. WiFi is free in public spaces. 352 Guest House also features a garden, express check-out, and a communal living room.

Smoking is allowed in designated areas at this Colonial San Juan hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: USD 25 to 25 per person

Things to do

  • Hot tub

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • 2 steps to reach entrance
  • No lift
  • Tile flooring in room

More

  • 3 floors
  • Built in 1850
  • Colonial architecture
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and smart lock details; your host will greet you

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours will receive an email with special check-in instructions and smart lock details. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

352 Guest House Hotel San Juan

352 Guest House Hotel

352 Guest House San Juan

352 Guest House Hotel

352 Guest House San Juan

352 Guest House Hotel San Juan

352 Guest House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 513 out of 551 reviews
Rating 8 - Good. 20 out of 551 reviews
Rating 6 - Okay. 4 out of 551 reviews
Rating 4 - Poor. 4 out of 551 reviews
Rating 2 - Terrible. 10 out of 551 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2026

10/10 Excellent

Scott

Stayed 2 nights in Jan 2026

10/10 Excellent

paul

Liked: Cleanliness, staff & service
Staff, cleanliness
Stayed 2 nights in Feb 2026

10/10 Excellent

Dorothy L.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!! 😊 Super clean rooms. Amazing breakfast! Great location in center of Old San Juan.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Easy check-in, free breakfast is great. Perfect Location and clean rooms!
Stayed 2 nights in Feb 2026

10/10 Excellent

Peter

Stayed 3 nights in Feb 2026

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the owners were friendly, welcoming & helpful. Breakfast was great & the rooftop patio was a wonderful bonus. The location was perfect for what we wanted to do.
Stayed 4 nights in Feb 2026

10/10 Excellent

Carlese

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely accommodating and friendly. We enjoyed the rooftop hot tub and the breakfast was delicious. The rooms were clean and had everything we needed for our stay. I would definitely stay again!
Stayed 2 nights in Feb 2026

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. I was curious how it would work with no check in desk. Turns out it’s great! They’ve done a wonderful job blending old with new: including architectural design and customer service. They were very responsive over text and someone was quickly available when I needed something that required human intervention. My only wish is that their no guest policy is too strict. I get why they do it but I think there can be a balance between allowing a non hotel guest visit and security. For example. Great rooftop. I should be able to bring a friend and enjoy a drink with them watching the sunset. Or bring someone to my room. It wasn’t a big deal but something that irked me a little as a solo traveler. Other than that it’s really a great place.
Stayed 3 nights in Feb 2026

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location. Great hosts. Love the terrace and the hosts. Thank you!
Stayed 4 nights in Feb 2026

8/10 Good

Rekha

Stayed 3 nights in Feb 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and service was excellent.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family running the guest house makes the stay. This was our second time staying with them
Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem! Clean, possesses a great vibe, superb breakfast, runs like clockwork. Would definitely stay again and again! Great location!
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
We turned up at the front door and immediately got told by a passer by that we were about to stay at a great hotel and that Freddy was amazing. They were right... we had a great stay. The staff, room, and breakfast were faultless.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pleasant. They proactively reached out to me and asked if I needed a schedule change due to flight cancellations caused by we know what (Early January 2025)... They were extremely responsive to questions via text. 10/10
Stayed 2 nights in Jan 2026

10/10 Excellent

Lance E

Liked: Cleanliness, amenities, property conditions & facilities
Really nice, beautifully restored building, great complimentary breakfast, good location, nice staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The guest house was very aesthetically pleasing. The staff was rarely seen but seemed to be everywhere at the same time. I was amazed at how quickly they cleaned up the room and fixed up the bed while I was just grabbing a coffee downstairs.
Stayed 4 nights in Dec 2025

10/10 Excellent

Laura

Stayed 4 nights in Jan 2026

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely amazing and security was top notch. The location is great because it’s in the middle of everything.
Rooftop at night
Complimentary Breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

DEBBIE

Liked: Cleanliness, amenities, property conditions & facilities
The hosts are friendly, knowledgeable, and helpful. The room is clean and accommodating. The rooftop area is delightful for relaxing, the breakfast delicious, and the hot tub relaxing while overlooking the city. Location is excellent!
Stayed 3 nights in Dec 2025

10/10 Excellent

Fatma

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best stays I’ve ever been, i have been in luxurious resorts before, but this guesthouse has a very special vibes that warmed my heart. I will definitely recommend this place to my friends, and will be my to go when I come back. Location is in the heart of old san juan, next to good restaurants. The place is so clean and smells amazing, a thing that I always appreciate during my stay. Breakfast is so amazing, and best thing to start your day with.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so special! Historic, gorgeous, amazing staff, in the heart of Old San Juan
Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly hospitable and helpful for all of our needs. Location was great.
Stayed 3 nights in Nov 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may very well be the best boutique hotel we have stayed at in 35 years of global travel. The owners, Fred and Teresa were wonderful, the hotel has an amazing history and the renovation is just amazing. It was quiet, safe and isn’t a very exciting and migrant neighborhood in old San Juan. It is a great starting place to explore the city.
Stayed 2 nights in Nov 2025