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Acacia Boutique Hotel

3.0 star property

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Photo gallery for Acacia Boutique Hotel

Outdoor pool
Lobby sitting area
On the beach, white sand
Lobby sitting area
Front of property – evening/night

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Casino del Mar at La Concha Resort
    ‪2 min drive‬
  • Condado Beach
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Best Available Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Best Available Room

7.2 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Accessible

King Deluxe Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Standard

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Full Standard

7.2 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Ocean View

Queen Ocean View | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Queen Ocean View

7.8 out of 10
Good
(23 reviews)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Ocean View

7.0 out of 10
Good
(19 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Standard

King Standard | Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Standard

7.4 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

View all photos for Double Double

Double Double | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Double Double

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

At Wind Chimes Boutique Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1098)
The price is CHF 135
for 1 room
includes taxes & fees
7 Aug - 8 Aug
At Wind Chimes Boutique Hotel

About this property

Acacia Boutique Hotel

On beach with outdoor pool, near Casino del Mar at La Concha Resort
An outdoor pool, a restaurant and Access to hot tub are available at this hotel. WiFi in public areas is free. Additionally, conference space, laundry facilities and tour/ticket assistance are on-site.
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and free toiletries. 26-inch LCD televisions come with cable channels.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Acacia Boutique Hotel's great beach location. During your stay, you're just a quick walk from Calle Loiza. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the fine-dining restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include conference space, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Casino del Mar at La Concha Resort and a few minutes from Jose Miguel Agrelot Coliseum
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Acacia Boutique Hotel offers its guests an outdoor pool and Access to hot tub. Event space at this hotel measures 592 square feet (55 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Acacia Boutique Hotel. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star San Juan hotel.

Niche – On-site fine-dining restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • Niche

Things to do

  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 592 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 12:30 AM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [At Wind Chimes Inn]

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 250 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per week
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 12:30 AM.
Guests arriving after hours will need to go to the following location to check in: At Wind Chimes Inn
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 368 out of 1008 reviews
Rating 8 - Good. 209 out of 1008 reviews
Rating 6 - Okay. 166 out of 1008 reviews
Rating 4 - Poor. 106 out of 1008 reviews
Rating 2 - Terrible. 159 out of 1008 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jamilka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place my view was amazing
Stayed 2 nights in Mar 2025

8/10 Good

Kacey

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Frances

Stayed 1 night in Apr 2025

8/10 Good

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great locally owned hotel, stay here for a no-frills spot to rest your head after a long day of exploring.
Stayed 7 nights in Mar 2025

4/10 Poor

Stephanie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was not a 24 hr attended desk, it was difficult to impossible to ask questions or receive information of any kind. Our “king” bed, was created by pushing 2 smaller beds together. The room was not remotely close to the photos. The description of the hotel is beachfront, it is not, nor is it a genuine beach view. The door to our patio didn’t lock, some of the room windows were broken. The noise levels, additionally, were unacceptable. It has some adorable architectural notes, but, safer environment and more accommodations are offered at resorts/larger hotels.
Stayed 3 nights in Apr 2025

2/10 Terrible

Meredith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was supposed to be a long weekend for my 53rd birthday and it turned out to be the worst experience I’ve had ever while traveling for my birthday. First and foremost, the front desk staff was very rude and unaccommodating. The television in our room did not work when asking for someone to come up and take a look at it. They were like when we get to it. We also had a problem with the toilet and our room when it backed up, it took them almost a full day before someone came and took care of it and at the end, they did not clean up after themselves. As far as having the hotel room cleaned on the day that we wanted to have the room clean we were out from 9 o’clock in the morning to almost 3 o’clock in the afternoon in the room still had not been cleaned. They were supposed to be hot coffee in the lobby every morning sometimes it took forever before the front desk staff came in to make fresh coffee and clean up the area. We did have I guess the manager or/owner of the property come and talk to us they made a promise that they will take care of everything and come and see us upon check out to discuss a possible refund to accommodate some of our bad experiences. No one showed up. This has got to be the worst experience that I ever had while traveling for my birthday in the last five years I do not recommend this hotel whatsoever. This was the worst experience ever
Stayed 4 nights in Apr 2025

8/10 Good

Yeraldine

Stayed 2 nights in Apr 2025

10/10 Excellent

Yeraldine

Liked: Cleanliness, staff & service, property conditions & facilities
The area very nice and safe
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was within walking distance. Beach, reataurants, airport and easy for UBER drivers to find.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jahnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decor of the hotel! It was authentic, clean and comforting :)
Stayed 1 night in Mar 2025

6/10 Okay

Maria Rachel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and the area excellent. The property however, is in desperate need of some TLC and maintenance. The room was small, not very clean, the furniture needs serious upgrades, and the worse was we had two days without hot water and one full day without water.
Stayed 7 nights in Mar 2025

6/10 Okay

Allena

Liked: Property conditions & facilities
Never got clean beddi
Stayed 6 nights in Mar 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed there for four days in I’ll say this it was crampy we didn’t have no hot water for two days . They give us some dirty towels in we didn’t even get a discount for all this . I’ll tell u this u shouldn’t rent no car staying there because it’s no parking you’ll have to search for parking…
Stayed 4 nights in Mar 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

8/10 Good

Raelyn

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

IRIS M

Disliked: Cleanliness, staff & service, property conditions & facilities
We neber had any hot water and barely any cold water was comimg out. It was a terrible experience and the hotel never made it right.
Stayed 1 night in Mar 2025

4/10 Poor

Pauline, Chatham

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was definitely not clean. The floor in our room was not cleaned from last customer. arrived Friday and had to ask finally on Monday if they could clean our room and provide clean towels. Waited until Monday to ask because we thought that they would be coming by that time. Restaurant was very small and the AC was way too cold. The bar they show on pics is within the restaurant which isn't opened every day. Would not recommend this hotel ever. Staff was so so.
Stayed 5 nights in Mar 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service

Very Disappointed stay!

We will never stay at this hotel again. We were there four nights and did not get our room cleaned even though we repeatedly asked and were told yes. We had to go to the front desk to ask for hand soap and to get new towels. We never had hot water so we had to take cold showers. TV would not connect to their Internet. The pool is at a sister hotel a block away with no lounge chairs and only two sitting chairs at the pool. The restaurant Niche was good with good service. An ocean view was requested, but not received. The website was very deceiving.
Stayed 4 nights in Mar 2025

8/10 Good

Takisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in with ease, we got in early they held our bags. The room was decent, small but accommodated our needs for the 4 days. The staff was always pleasent and available. The restaurant was fabulous we had both breakfast and dinner there. Service was great. Walkable area, easy access to the brach. We ubrered to the places we wanted to go that were not walkable. We didn’t get a chance to use the pool/hot tub. Only issue we found was that the water pressure is low when several people is using the shower at the same time.. however when k ow one is showering the pressure is great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

2/10 Terrible

Eraldo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for 2 of the 3 days we stayed, so we couldn't take a shower, and no wi-fi the all time, even as we requested/reminded every day. They did some work in the room while we stayed there, but they forgot to properly close the water tank door, and it felt on the floor in the middle of the night, made a tremendous noise, and we got lucky we didn't get injured. The safe in the room was not working, and no parking, so every night it's an hustle to find one around, and have to walk back. The room we stayed was extremely small, not as advertised, barely could walk around, very uncomfortable. They have a valet parking only for people coming to the restaurant, and the valet was very rude. One of the guy at the front desk was very kind, Bryan, but too little to save this place from disaster. Would not stay again, and I would not recommend it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

JULIE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we got smells musty, it is filthy, dark, and there is no air conditioning. I was told that there should be remotes for the A/C, but there aren’t and I was told maintenance can help find remotes tomorrow (after we check out). I would never recommend this plane to anyone ever.
Stayed 1 night in Mar 2025