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Casa Ciana

3.5 star property
VIP Access

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Two-Bedroom Residence with Kitchen, Balcony and Living Room | Living area | 42-inch flat-screen TV with digital channels, TV, Netflix
Point of interest
Two-Bedroom Residence with Kitchen, Balcony and Living Room | Living area | 42-inch flat-screen TV with digital channels, TV, Netflix
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
634 Calle Monserrate, San Juan, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪15 min walk‬
  • Place, Puerto Rico Convention Center
    ‪20 min walk‬
  • Place, Distrito T-Mobile
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Three-Bedroom Residence with Kitchen, Balcony and Living Room

Three-Bedroom Residence with Kitchen, Balcony and Living Room | Living area | 42-inch flat-screen TV with digital channels, TV, Netflix

Three-Bedroom Residence with Kitchen, Balcony and Living Room

10.0 out of 10
Exceptional
(4 reviews)
  • 118 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Two-Bedroom Residence with Kitchen, Balcony and Living Room

Two-Bedroom Residence with Kitchen, Balcony and Living Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Two-Bedroom Residence with Kitchen, Balcony and Living Room

9.4 out of 10
Exceptional
(3 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Modern Queen Room with Private Bathroom

Modern Queen Room with Private Bathroom | Egyptian cotton sheets, premium bedding, pillow-top beds

Modern Queen Room with Private Bathroom

9.0 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Queen Room with Private Bathroom

Modern Queen Room with Private Bathroom | Egyptian cotton sheets, premium bedding, pillow-top beds

Modern Queen Room with Private Bathroom

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Queen Room with Private Bathroom

Modern Queen Room with Private Bathroom | Egyptian cotton sheets, premium bedding, pillow-top beds

Modern Queen Room with Private Bathroom

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Ciana

Along with a microwave in a common area, this smoke-free guesthouse has dry cleaning and free self-parking. WiFi in public areas is free. Housekeeping is available on request.
Casa Ciana offers 5 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Casa Ciana. During your stay, you're just a quick walk from Conservatory of Music of Puerto Rico. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Services include dry cleaning/laundry and a virtual front desk
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Conservatory of Music of Puerto Rico and a 2-minute drive from Museo de Arte de Puerto Rico
As a guest of Casa Ciana, you'll find dry cleaning/laundry services and a microwave in a common area. WiFi is free in public spaces. Free self parking is available.

This Art Deco San Juan guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Shared microwave
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • Beach towels
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets and service animals are not allowed at Casa Ciana

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 930519

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Ciana San Juan
Casa Ciana Guesthouse
Casa Ciana Guesthouse San Juan

Casa Ciana Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 386 out of 465 reviews
Rating 8 - Good. 44 out of 465 reviews
Rating 6 - Okay. 17 out of 465 reviews
Rating 4 - Poor. 11 out of 465 reviews
Rating 2 - Terrible. 7 out of 465 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dmitry, WESTON

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. The apartment was just as shown in the photos.
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The manager went out of his way to respond to issues we had and helped work out an issue we had leaving behind an item. The room was very spacious and in a perfect location. Highly recommend!
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, parking and stay was awesome.
Stayed 1 night in Dec 2025

10/10 Excellent

Lonna

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
This was a great choice for a 1 night stay pre-cruise. It was a short walk to fun, local restaurants and shops. This is really more like a guesthouse than a hotel. There’s no front desk or any staff onsite, you just get a code to get into the building and another for your room. Room was clean and comfortable and we loved that they provided bottled water. Communication by text/Whattsapp beforehand was excellent. Great stay for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a minor problem with our room, and Jorge upgraded us to the suite on the second floor. The rooms are very clean very well appointed. Also, Jorge is very responsive to your text messages. The only negative we could come up with was it can be a little noisy due to street traffic and locals. we would highly recommend it and we would stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Matilda

Liked: Cleanliness, staff & service, amenities
Clean room, professional, always communicating with us.
Stayed 2 nights in Nov 2025

10/10 Excellent

Danairie, Jessup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nicely decorated and clean. Updated room amenities. The only downside is that you can hear everyone in the hallway chatting at night. Maybe. Quiet time can be put in place for those of us that need to check out for early flights the next day. Overall. It was an amazing place to stay! Thank you!!
Stayed 1 night in Nov 2025

10/10 Excellent

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great bargain for dollars. Close to Santurce shopping, Condado beach, and a quick drive to Old San Juan
Stayed 5 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location walkable to tons of great restaurants and bar. Check in was a breeze and Jorge provided excellent service.
Stayed 1 night in Nov 2025

8/10 Good

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great custome service. Jorge was very attentive, kind, and easily accessible. Anytime I needed anything he was quick to respond and accommodate me. Heads up, Casa Ciena is a self check-in hotel so communication with hosts is virtual. I stayed in the Mark Anthony room, and it was small, but it had everything I needed. Clean, comfortable bed, and AC. The hotel has a modern sleek minimalist look and is relatively new. It's located within a neighborhood and across the street is a local Dominican restaurant, which has delicious food. It is centrally located, but not on a business street with multiple hotels. You walk up a couple of blocks to get to more busy streets. The hall noise/conversations do echo into the room so if you are a light sleeper take earplugs.
Stayed 1 night in Nov 2025

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No car and air condition good.
Stayed 1 night in Nov 2025

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room temperature was good, fixtures were new, room was very clean. Easy check in and check out.
Stayed 1 night in Nov 2025

4/10 Poor

Nitin, Stamford

Disliked: Property conditions & facilities
The area outside felt unsafe and the room had a very strong perfume fragrance
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean, free parking directly onsite, the room had so many amenities, full use kitchen. Jorge was an exceptional host. I would definitely recommend and return.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

4/10 Poor

Danielle

Business traveller
Liked: Cleanliness
Disliked: Room comfort
No kitchen Room was too cold No hot water
Stayed 1 night in Nov 2025

8/10 Good

Eliset

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Water pressure on shower was really bad !!! Everything else was perfect !!
Stayed 2 nights in Nov 2025

6/10 Okay

luis

Travelled with family
Liked: Staff & service, amenities
Pros: nice and updated-great communicatios-great instructions-security. Cons: overpriced, sketchy neighborhood, noise, found used napkins in room basket with towels as well as open soda can and napking on balcony
Stayed 1 night in Nov 2025

6/10 Okay

Alberto

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The TV remote didn’t work, the temperature of the water for shower was barely warm enough both conditions have been reported but no action was taken
Stayed 2 nights in Nov 2025

10/10 Excellent

Devron

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Kir

Liked: Cleanliness, staff & service, amenities
Parking was easy, rooms were cleaned and beautiful. Unfortunately they lack some upkeep onto the appliances in tge rooms: leaky AC, slow shower preasure, barely hot water...
Stayed 2 nights in Oct 2025

10/10 Excellent

Lilly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Oct 2025

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every part of my stay was great and stress free.. the communication with management was a breeze not to mention they were very pleasant, checking in was super easy and the parking was literally steps away, room was clean, cute and conveniently on first floor.. best part is you can take a short walk to a couple different areas near by. Definitely recommend and will return!
Stayed 2 nights in Oct 2025

6/10 Okay

Braiana

Travelled with family
Liked: Amenities
Disliked: Staff & service
Was locked out of the hotel on my last night couldn’t get in. Was pretty upset . They need to fix their entry
Stayed 3 nights in Oct 2025

10/10 Excellent

Rudsel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i do not have
Stayed 1 night in Oct 2025