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Ficus Hotel

3.0 star property

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Photo gallery for Ficus Hotel

Standard Room, 1 Queen Bed | 1 bedroom, desk, bed sheets
Reception
Reception
1 bedroom, desk, bed sheets
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Paseo Dr Jose Celso Barbosa, San Juan, San Juan, 00921
  • Plaza las Americas
    ‪3 min drive‬
  • University of Puerto Rico
    ‪4 min drive‬
  • Jose Miguel Agrelot Coliseum
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, bed sheets

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, desk, bed sheets

Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, desk, bed sheets

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Ficus Hotel

Hotel with a 24-hour front desk, near University of Puerto Rico
Along with concierge services, this smoke-free hotel has a 24-hour front desk and ATM/banking services. WiFi in public areas is free. Other amenities include a vending machine. Change of towels is available on request
Ficus Hotel offers 30 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. Housekeeping is offered on a daily basis and change of towels can be requested.
Our customers tell us that they can't get enough of the helpful staff at Ficus Hotel. During your stay, you'll be within walking distance of San Juan VA Medical Center. Features include free WiFi in public areas and concierge services.
  • Free Wi-Fi in some public areas
  • Services include a concierge and luggage storage
  • Just a 4-minute drive from University of Puerto Rico and a few minutes from Plaza las Americas
As a guest of Ficus Hotel, you'll find a vending machine, concierge services, and an ATM. WiFi is free in public spaces.

This 3-star San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 25 per night)
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25.00 per night(10 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

Property is also known as

Ficus Hotel Hotel
Ficus Hotel San Juan
Ficus Hotel Hotel San Juan

Ficus Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 121 out of 307 reviews
Rating 8 - Good. 73 out of 307 reviews
Rating 6 - Okay. 51 out of 307 reviews
Rating 4 - Poor. 27 out of 307 reviews
Rating 2 - Terrible. 35 out of 307 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Beatriz

Stayed 1 night in Mar 2025

8/10 Good

Miguel

Liked: Cleanliness, property conditions & facilities
Food places around the are and gas station
Stayed 3 nights in Mar 2025

6/10 Okay

Jose Mateo Hernandez

Travelled with family, Business traveller
Disliked: Amenities
Hotel literally inside hospital, area around its not good unless you have a caer
Stayed 1 night in Mar 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Raja Kanna

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

marisol

Travelled with family
Liked: Cleanliness, staff & service, room comfort

It’s ok.

It was hard to find. It was clean, but needs some repairs. The bathroom door does not close. Maybe some people like the room like the north pole, but for me it was soooo cold. I turned off the ac, and it was still cold in the morning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

DIMARYS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está ubicado en el cuarto piso del Hospital Cardiovascular. Hay dos estacionamientos privados cercanos al hospital. La Habitación amplia, cómoda y muy limpia. Camas cómodas y con buenas almohadas. El baño limpio, estilo hospital.El personal de servicio al cliente fueron super amables . Me brindaron un excelente servicio. Necesitaba mayor iluminación en la habitación e inmediatamente me ayudaron y resolvieron mi necesidad. El joven que tiene la traqueostomía (muy respetuoso y amable), me llevó la lámpara a la habitación y la linstaló para yo poder trabajar. Muy buena experiencia en el hotel Ficus. .
Stayed 1 night in Mar 2025

4/10 Poor

Bryan

This place is literally inside of a hospital. Kinda misleading from the ad. No food or other activities are anywhere near by either. Be warned.
Stayed 11 nights in Mar 2025

2/10 Terrible

lakeysha

Stayed 5 nights in Mar 2025

6/10 Okay

Ivette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Se fue la luz a las 7 de la mañana, tienen energia en los pasillos y elevador mas no en los cuardo, los empleados muy amables
Stayed 2 nights in Mar 2025

10/10 Excellent

Saul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if you require facilities with accessibility. The staff was very attentive and with all our special needs.
Stayed 3 nights in Mar 2025

2/10 Terrible

Zully

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jeannette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jose

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I had a disappointing experience at this hotel. There was no electricity in my room for two hours, which significantly impacted my stay. I contacted Expedia for assistance, but they were completely unhelpful. The compensation offered was inadequate, and the hotel's excuse regarding the electricity issue is not my problem—I paid for amenities that I did not receive. Overall, this situation negatively affected my hotel experience, and I would not recommend staying here.
Stayed 1 night in Mar 2025

4/10 Poor

Yariel

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Marines

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Las facilidades son fatales. El parking se paga aparte. No hay servicio de comida y se llevaron la luz a las 7am
Stayed 1 night in Mar 2025

2/10 Terrible

Roel

Stayed 3 nights in Mar 2025

8/10 Good

Julio

Business traveller
Disliked: Property conditions & facilities
Parking is to far.
Stayed 1 night in Mar 2025

8/10 Good

mayra

It was hard to find the location
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Travelled with partner
Disliked: Amenities
Nothing to do around the area besides eat.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joel

Stayed 1 night in Feb 2025

4/10 Poor

William

Horrible to park the car we had to walk and pay 30 dollars the hotel inside a hospital
Stayed 1 night in Mar 2025

10/10 Excellent

Jermiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a nice quiet getaway & this hotel was just that. Hotel receptionist was great! We stay again.
Stayed 1 night in Dec 2024

8/10 Good

Juan Perez

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025