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Fortaleza Suites

Property class: 3.5
VIP Access

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Photo gallery for Fortaleza Suites

An open door with white curtains, a chair with a cushion, a small table with a cup and saucer, and a potted plant.
A living room with a sofa, a television, a dining table with chairs, and a decorative archway.
A hotel room with two beds, a wooden cabinet, a TV, and a hallway leading to a dining area.
A cozy interior with a wooden staircase, a chandelier, two patterned armchairs, and a dining table with a vase of flowers.
A cozy living room with a wooden ceiling, a sofa, chairs, and potted plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Presidential Suite

A kitchen with granite countertops, a stainless steel range hood, and wooden cabinets.

Presidential Suite

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Fortaleza)

A kitchen with wooden cabinets, a microwave, an oven, and a sink.

Suite (Fortaleza)

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds, 1 Single Futon and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite (San Sebastian)

A room with a red sofa, a bed with a white bedspread, a painting on the wall, a table lamp, and a decorative vase.

Suite (San Sebastian)

9.6 out of 10
Exceptional
(13 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Futon and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite (San Cristobal)

A kitchen with wooden cabinets, a stainless steel oven, a microwave, and a sink.

Suite (San Cristobal)

9.4 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Sofa Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Room (Princesa)

A bedroom with a bed, nightstands, a dresser, a sofa, and a decorative door.

Room (Princesa)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (San Jose)

A bedroom with two beds, each with a patterned headboard, a nightstand with a vase of flowers, and a dresser with drawers.

Room (San Jose)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room (San Justo)

A bed with a patterned headboard, two bedside tables with lamps, and a yellow throw blanket.

Room (San Justo)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Sol)

A bedroom with a bed, two bedside tables with lamps, a mirror, and a decorative headboard.

Room (Sol)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Luna)

A small dining area with a table, a chair, a vase with flowers, a candle, and a window with curtains.

Room (Luna)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (San Felipe)

A bedroom with two beds, a nightstand, a lamp, and a wall-mounted painting.

Room (San Felipe)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room (Plaza de Armas)

A neatly arranged bedroom with a patterned headboard, a bed with a pink blanket, two bedside tables with lamps and decorative items, and a wall-mounted painting.

Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Plaza Colon)

A room with two beds, each with patterned headboards and matching pillows. There is a small table with a lamp and a vase with flowers between the beds.

Room (Plaza Colon)

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Small room (Norzagaray)

A bedroom with a bed, a nightstand, a wall-mounted light, and a patterned tile wall.

Small room (Norzagaray)

8.0 out of 10
Very good
(11 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Fortaleza Suites

Along with coffee/tea in a common area, this smoke-free guesthouse has a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. This individually decorated and furnished accommodation includes desks. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include multilingual staff, a vending machine and coffee/tea in a common area
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
Fortaleza Suites offers its guests a vending machine, multilingual staff, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-in, express check-out, and a microwave in a common area.

This 3.5-star San Juan guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 881 out of 1412 reviews
Rating 8 - Good. 313 out of 1412 reviews
Rating 6 - Okay. 126 out of 1412 reviews
Rating 4 - Poor. 38 out of 1412 reviews
Rating 2 - Terrible. 54 out of 1412 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Beautiful & good location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fiorella

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location the people there is so helpful nice hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in San Juan and hotel was in a perfect location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ramonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the rooms
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Handric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and convenient location!!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Minimal amenities but great location overall- clean and air conditioning worked great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , staff was very friendly and helpful would recommend them 100%
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including the customer service was good!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Prime location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jomel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are great, kind and helpful with your needs for the room. Rooms are clean. Location is great, with close access to bars, restaurants and stores without the noise.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and return to it annually :)
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

jacki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay centrally located. Very friendly staff. Enjoyed our room.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Alexandra Chavez

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff. Convenient location. Walking distance to historic landmarks, restaurants and nightlife. It was loud one night but the staff sends daily reminders for the quiet.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome. The hotel room was spotless. The staff very friendly.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Alexandre

This place was ok for a short stay. Great location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and great air conditioning. The bed was premium with nice soft sheets. Very large bedrooms and closets.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac kept room cool... staff friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Great location, clean, very nice people, comfortable. Also an easy walk to the cruise port. It was a great stay!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness
Front desk staff was incredible and super helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Libby

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful amenities, friendly and helpful staff, great location!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal spot for a short stay. Walk around Old San Juan and don't worry about finding parking. There are bars, restaurants, and shops all around. The hotel staff are friendly and helpful.
The hotel sign is tiny and easy to miss if you're driving by.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Argentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's such a beautiful hotel! We love the decor and the hominess. Rooms aren't big but big enough to relax in after a day of exploring the beautiful Old San Juan area. It's close to so much shopping and great places to eat and have a drink or two. Highly recommend! We'll definitely be back♥️
Stayed 1 night in Apr 2026