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Hotel Milano

2.0 star property
VIP Access

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Photo gallery for Hotel Milano

Signature Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, memory-foam beds, free WiFi
Panoramic Suite, City View | 1 bedroom, premium bedding, memory-foam beds, free WiFi
Hallway
Hallway
Panoramic Suite, City View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, memory-foam beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View | 1 bedroom, premium bedding, memory-foam beds, free WiFi

Deluxe Room, 1 Queen Bed, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, memory-foam beds, free WiFi

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, memory-foam beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, memory-foam beds, free WiFi

Deluxe Room, 1 Queen Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, memory-foam beds, free WiFi

Signature Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View | 1 bedroom, premium bedding, memory-foam beds, free WiFi

Honeymoon Suite, 1 King Bed, City View

  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | 1 bedroom, premium bedding, memory-foam beds, free WiFi

Executive Suite, City View

  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View | 1 bedroom, premium bedding, memory-foam beds, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, City View

Panoramic Suite, City View | 1 bedroom, premium bedding, memory-foam beds, free WiFi

Panoramic Suite, City View

  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Armas Hotel
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 347 reviews
The price is CHF 130
includes taxes & fees
24 Nov - 25 Nov
Armas Hotel

About this property

Hotel Milano

Hotel with a 24-hour front desk, 3-minute walk to Port of San Juan
Along with concierge services, this smoke-free hotel has a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Milano, you're just a quick walk from Port of San Juan. Free WiFi in public areas and concierge services are available.
  • Free WiFi
  • Amenities include multilingual staff, a lift and TV in a common area
  • Just a 3-minute walk from Port of San Juan and a 5-minute drive from Sheraton Casino
As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in common area. WiFi is free in public spaces. Hotel Milano also features a lift and a water dispenser.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
Property Registration Number 02-79-193983

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Hotel Milano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 106 reviews
Rating 8 - Good. 12 out of 106 reviews
Rating 6 - Okay. 9 out of 106 reviews
Rating 4 - Poor. 4 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jolie

Liked: Cleanliness, amenities, property conditions & facilities
A very clean hotel and a beautiful room. The only downside is that if you get the 5th floor, you have to carry your luggage up the stairs since the elevator only goes up to the 4th floor. The room itself was very nice and fully equipped
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was central to Old San Juan, and the staff was friendly. I had a really good experience there.
Stayed 1 night in Aug 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Caprece

Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto la estadía !
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower leaks all over the floor. Bad design with no door. The shower head is too high to the ceiling needs to be lowered. And had some Oder coming from the sink. But the place was nice and very quiet. I would stay there again
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, safe, good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! I would come back
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay for the price. Staff was very helpful and kind. $5 daily parking down the road even on weekends. My wife was feeling a bit under the weather last day and they were kind enough to extend our check out an hour. Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

CYNTHIA

Stayed 1 night in Jul 2025

10/10 Excellent

Fernanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the heart of Old San Juan. You’re within minutes of shopping, restaurants and El Moro.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bed was very comfy, good shower, nice amenities and the staff was so friendly! In the heart of San Juan I would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Rissell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very accesible hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Aug 2025

10/10 Excellent

SEIF, GLENDALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property I believe was just renovated very close to La casita a lot of walkable bars and good restaurants next door. Friendly staff 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Jordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Aug 2025

10/10 Excellent

ASTRID, Humacao

Stayed 1 night in Aug 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Parking was difficult but the area was worth the hassle.
Stayed 1 night in Aug 2025

8/10 Good

Karen, Garfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful renovation and the property has an elevator. Water and ice available for guest.
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio todo , 10/10
Stayed 2 nights in Aug 2025

10/10 Excellent

Sindiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern but doesn’t have much of a closet.You can hang clothes but it’s right above a Mini fridge.I usually live out of my suitcase so I didn’t mind.Comfy bed and overalls a beautiful room.I would recommend this hotel to others for its accessibility to shops, restaurants and activities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. In the heart of San Juan
Stayed 1 night in Aug 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was friendly but def inexperienced which are just growing pains so not a big deal. The hotel just needs a bit more staffing that is a bit experienced until new staff gets comfortable. The Hotel itself is beautiful and updated. All was clean and neat. Great all around. Will def recommend.
Stayed 1 night in Aug 2025