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Hotel Milano

2.0 star property
VIP Access

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Photo gallery for Hotel Milano

Panoramic Suite, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets
Front of property
Hallway
Panoramic Suite, City View | Terrace/patio
Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, free WiFi, bed sheets

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Living area | 45-inch Smart TV with satellite channels

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, City View

Panoramic Suite, City View | Premium bedding, memory-foam beds, free WiFi, bed sheets

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Armas Hotel
Old San Juan
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.4 out of 5, Excellent, 593 reviews
The price is CHF 139
includes taxes & fees
6 Apr - 7 Apr
Armas Hotel

About this property

Hotel Milano

Along with concierge services, this smoke-free hotel has a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Milano, you're just a quick walk from Port of San Juan. Free WiFi in public areas and concierge services are available.
  • Free WiFi
  • Amenities include multilingual staff, a lift and TV in a common area
  • Just a 3-minute walk from Port of San Juan and a 5-minute drive from Sheraton Casino
As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in common area. WiFi is free in public spaces. Hotel Milano also features a lift and a water dispenser.

This San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
Property Registration Number 02-79-193983

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 328 reviews
Rating 8 - Good. 53 out of 328 reviews
Rating 6 - Okay. 28 out of 328 reviews
Rating 4 - Poor. 14 out of 328 reviews
Rating 2 - Terrible. 9 out of 328 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

2/10 Terrible

Julieann

Stayed 1 night in Jan 2026

8/10 Good

Kerrie, Duluth

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms and the location is perfect! Hotel isn’t fully completed so there are no amenities to enjoy but the location is so convenient to everything in old San Juan it doesn’t matter.
Stayed 1 night in Dec 2025

10/10 Excellent

Olivia, Kearny

Liked: Cleanliness, amenities
Clean beautiful nice room! Nice staff, ice and filtered water machine, best part is the photo booth right outside the hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Tanya

Stayed 1 night in Jan 2026

6/10 Okay

David

Lovely room. Location fine. Outrageous that why make you pay for early check in even though the room is ready.
Stayed 2 nights in Dec 2025

8/10 Good

Stanley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Every thing was as expected. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities
Spotless room, location
Stayed 1 night in Nov 2025

8/10 Good

Carmen S, Portchester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was. Clean, staff very friendly , the one thing was the smell of the pipes in the bathroom was gross, Besides that Everything was great even tho we undertand that the hotel still on renovations process, as we can see. Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Heath

Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe, nice staff.
Stayed 1 night in Dec 2025

8/10 Good

Patricia

The hotel was spotless and the beds very comfortable. The hotel is in a great location and the staff very courteous. My only reason for giving it a 4 star is that it is very sterile and could use some decoration. I would definitely stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,friendly and helpful staff Very clean and beautiful rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
convenient location
Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Travelled with group
Very clean room with the best bed!! It was so comfortable!!
Stayed 1 night in Dec 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, the front desk girls are great! Very helpful and nice! It was nice to be able to store for a day our luggage after the cruise. I would only ask for a room with a window. Otherwise, everything was great!
Stayed 1 night in Dec 2025

4/10 Poor

Evaristo

The staff showed little interest in helping my father
Stayed 1 night in Dec 2025

8/10 Good

Sherry Annette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room well appointed, clean, comfortable bed. Friendly staff. Near restaurants, bars, coffee shops
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth

Stayed 1 night in Dec 2025

8/10 Good

Laura

Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness
Si
Stayed 1 night in Dec 2025

8/10 Good

Geuntae

Liked: Cleanliness, staff & service, property conditions & facilities
Close national historic sites
Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

10/10 Excellent

Darwin

Stayed 4 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking distance to restaurants, shopping, tourist info centre, national parks and cruise pier. Staff were congenial and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay! We stayed here a few days prior to boarding a cruise and we were able to walk to the boat with our luggage since it was so close. Comfortable bed and linens. Quiet. Friendly staff.
Stayed 3 nights in Dec 2025