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Villa Herencia Hotel

3.5 star property

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Photo gallery for Villa Herencia Hotel

Exterior
Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated
Hallway
19-inch flat-screen TV with satellite channels, TV
Interior

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
23 Cll Caleta Las Monjas, San Juan, 00901
  • Port of San Juan
    ‪8 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(32 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace (SunDeck)

Suite, 1 King Bed, Terrace (SunDeck) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Terrace (SunDeck)

8.6 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

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4.5 out of 5, Wonderful, (261)
The price is CHF 161
for 1 room
includes taxes & fees
7 Aug - 8 Aug
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About this property

Villa Herencia Hotel

Hotel in San Juan, a short walk to Port of San Juan
This smoke-free hotel features concierge services, dry cleaning and a library. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Villa Herencia Hotel offers 8 air-conditioned accommodations, with a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 19-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Villa Herencia Hotel's great location. During your stay, you're just a quick walk from Port of San Juan. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Port of San Juan and a 4-minute drive from Pan American Pier
As a guest of Villa Herencia Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. The boutique Villa Herencia Hotel also features tour/ticket assistance, a garden, and a picnic area. The hotel can provide concierge services and wedding services.

This 3.5-star San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2011
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9:00 AM - 1:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Villa Herencia
Villa Herencia Hotel
Villa Herencia Hotel San Juan
Villa Herencia San Juan
Villa Herencia Hotel Hotel
Villa Herencia Hotel San Juan
Villa Herencia Hotel Hotel San Juan

Villa Herencia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 548 out of 801 reviews
Rating 8 - Good. 185 out of 801 reviews
Rating 6 - Okay. 44 out of 801 reviews
Rating 4 - Poor. 15 out of 801 reviews
Rating 2 - Terrible. 9 out of 801 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rick Neil

Liked: Staff & service, property conditions & facilities
We love the history and charm of this place. Have been here before. Location is central but off the beaten trail. Given howw close to Fortaleza we feel very safe. We can walk everywhere in OSJ in an easy effort. OSJ is one of our favorite destinations.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were charmed by the history, artwork, and the atmosphere of Villa Herencia. It was a fun bonus to soak in the rooftop claw foot bath tubs on the lovely roof top deck in the evening! If you are looking for a small historic boutique hotel in the heart of Old San Juan, look no more! We also recommend taking the elevator to the 6th floor of the sister hotel, Casa Blanca, to take in the views.
Stayed 1 night in Apr 2025

8/10 Good

Cammie

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the hotel was smack dab in the middle of Old San Juan. The architecture and cultural vibe of the hotel was very authentic. The hotel had everything I needed. As a solo traveler I was safe and secure. My room, the classic queen, was small, perfect for one, would’ve been a bit tight with two. Outlets were sparse (as expected in a building several hundred years old) and the Flat screen TV didn’t work great. Staff was friendly and welcoming *****.
Stayed 1 night in Mar 2025

10/10 Excellent

E.

Liked: Amenities
Beautiful grounds, nice room and a comfy bed. Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Valarie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and unique stay right in the heart of Old San Juan.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful restored hacienda right in the heart of Old San Juan! Fantastic decor, vibe, and service and unbeatable location in OSJ.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren Michele

Travelled with partner
Liked: Property conditions & facilities
The property is quiet and out of the busy areas when the cruise ships are in port. It is safe and has a locked front door with a code used by the guests. Lovely and very Old World San Juan. Only thing is that the upstairs room to the left could use a new mattress. Other than that, it’s a great walkable hotel close to many attractions and restaurants.
Stayed 1 night in Mar 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed at this property back in 2017 and so we wanted to come back as it was a nice property. Since then they stopped serving breakfast and the staff is not even on the property 24 hours.It feels like you are not staying at hotel but rather a persons house. They need bring back the breakfast, have someone there 24 hours and have the staff be more friendly
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Stayed 2 nights in Feb 2025

10/10 Excellent

Brandy

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly as advertised!!

Exactly as advertised: Very Historic and Authentic small hotel in Old Town San Juan.Perfect location walking distance to all.We enjoyed our stay and will recommend it to our friends!!
Stayed 3 nights in Feb 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is small, quaint and quiet.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had everything we needed for a shirt stay
Stayed 2 nights in Feb 2025

8/10 Good

Kamau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Experience

Stayed for one night. Very nice old town feel. Rooftop could use some attention.
Stayed 2 nights in Jan 2025

10/10 Excellent

Todd

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Small Jewel in Old San Juan

Beautiful atmospheric rooms in a perfect location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent. Most fix the entrance door. The bottom doesn’t close very well I was scared that a mice or other insects can get inside
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort

3 might stay

Excellent location and nice outdoor area. Shower was a little weak and hot water somewhat variable. Nice vibe “old town” choice.
Stayed 3 nights in Feb 2025

8/10 Good

Devy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. It is an old building so it doesn't have the sterile environment that modern buildings have, but it has a charm that can't be beat. The bed wasn't very comfortable, though. I can overlook that in view of the charm, location, the hard work of the cleaning lady. I'd stay there again if I go back to San Juan. 15-minute walk to the port. 3-minute walk to the red gate and the path that leads below and around the fortress. There is a park a few doors up the street where you can relax and sit and contemplate life.
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Charming with old world charm. Unique decor and comfy bed. Nice rooftop area. Great location for walking around the heart of old San Juan. A little hard to locate the entrance.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Just love the building, especially the roof top hangout.
Stayed 1 night in Jan 2025

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel in Old San Juan. Room near front door could be a bit loud with people coming and going.
Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, inside of the best park of OSJ. Cute, cozy, with a touch of modernism and old style from the time it was built preserving the city’s historic architecture.
Stayed 2 nights in Dec 2024

6/10 Okay

William D

Liked: Cleanliness, property conditions & facilities, room comfort

Overpriced

Confusing information. One item said check in was 11 am so we showed up at 11.30 only to be told that it was not until 4 pm. So, we spent 5 hrs walking around. The old building is nice and authentic but grossly overpriced for a simple room and nothing else. And the room had a no window.
Stayed 1 night in Jan 2025