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Colectia Hotel Ondarreta

1.0 star property

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Reception
Double Room | Down duvets, desk, free WiFi, bed sheets
Double Room | Bathroom | Shower, hair dryer, towels, soap
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Heriz Pasealekua, 16, Bajo, San Sebastián, Gipuzkoa, 20008
  • Place, Miramar Palace
    ‪6 min walk‬
  • Place, Concha Promenade
    ‪6 min walk‬
  • Place, Ondarreta Beach
    ‪6 min walk‬
  • Airport, San Sebastian (EAS)
    ‪23 min drive‬

Room options

View all photos for Double Room

Double Room | Down duvets, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Down duvets, desk, free WiFi, bed sheets

Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

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About this property

Colectia Hotel Ondarreta

Hotel in San Sebastián, 9-minute walk to Ondarreta Beach
Coffee/tea in a common area, free use of bicycles and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a communal living room and a front desk safe are on-site.
Colectia Hotel Ondarreta offers 18 air-conditioned accommodations, with a hairdryer. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
During your stay at Colectia Hotel Ondarreta, you're just a quick walk from Royal Palace of Miramar. Free WiFi in public areas is available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Amenities include a front desk safe, a lift and a communal living room
  • On-site recreation includes complimentary bicycles
  • Within a 10-minute walk of Ondarreta Beach and Bay of Biscay
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Colectia Hotel Ondarreta, you'll find tour/ticket assistance, coffee/tea in common area, and express check-out. WiFi is free in public spaces. Colectia Hotel Ondarreta also features a front desk safe, a communal living room, and a lift.

This San Sebastián hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: EUR 10 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of EUR 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ondarreta Beach
Sömn Hipsuites Ondarreta
Uma Suites Ondarreta Hotel
Uma Suites Ondarreta San Sebastián
Uma Suites Ondarreta Hotel San Sebastián

Reviews

Colectia Hotel Ondarreta Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 32 out of 58 reviews
Rating 8 - Good. 18 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 3 out of 58 reviews

Reviews

8/10 Good

maria jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location A los of restaurants nearby Hotel close to everything
Stayed 4 nights in Sep 2025

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

umberin

Travelled with family
Disliked: Cleanliness
The staff was available through whats app and did peovide iron when asked. The self check in post 5 pm worked well. Washroom was good size with all the amenities. However, the room was very very small for three people, with three beds there was tiny space in between beds and the entrance door. There were rooms which were definitely bigger ag the site. The room was also full of dust when we checked in and everything needed to be cleaned with wet wipes before using - e.g. side tables, kettle, top of the fridge, the open closet and hanging space. There is one waste basket in washroom - there should be waste basket in the room as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean comfortable hotel. Centrally located in new town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Saul, Doral

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good lication.. Good choice
Stayed 2 nights in Jul 2025

10/10 Excellent

Monica

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit was spacious, serviced daily, there was an elevator available, the unit was close to all amenities and the city center within easy walking distance.
Stayed 3 nights in May 2024

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
In general the room was clean however in the bathroom the wall and baseboards could have been dusted and cleaned better.
Stayed 2 nights in Oct 2022

10/10 Excellent

maria jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed here for two nights, clean, new room. Room service was excellent. Parking is about 10 mins walk away, can offload your lugage close to the entrance tho. friendly reception, and quick response. close to the beach
Stayed 2 nights in Jun 2022

8/10 Good

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Eine schöne zentrale Unterkunft in San Sebastian. Das Bett war etwas schmal, aber für ein paar Nächte Okay. Es gibt kostenlos Kaffee, Wasser und Snacks. Die Kommunikation und Zugang per Code waren einwandfrei.
Stayed 4 nights in Sep 2025

6/10 Okay

Florian

Travelled with family, Travelled with family and small children
Liked: Staff & service
Wir hatten mehrere Baustellen in der Nachbarschaft. Die Klimaanlage sollte mal wieder gründlich gereinigt werden. Preis Leistungsverhältnis passt nicht so ganz.
Stayed 2 nights in Aug 2025

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hugo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

KOJIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が少し遠いが、とても便利な場所にある
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Liked: Property conditions & facilities
Disliked: Staff & service
Camera comoda, lontana dalla parte vecchia ma in una buona posizione, vicino alla spiaggia e nei dintorni ci sono ristoranti e negozi.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En un lugar muy seguro y cerca de la playa
Stayed 1 night in Jul 2025

2/10 Terrible

Mariana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Uma suites, la limpieza no se hacía y el día que limpiaban lo hacían a medias. No sacudían, no dejaban toallas limpias, no lavaban retrete ni lavabo. Nunca nadie en recepción excepto el día que llegamos. Muy mal servicio, se acabó el agua para beber, no la remplazaron. Demasiado caro para lo que es
Sucio
Sucio
Sucio
Sucio
Stayed 8 nights in Jul 2025

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Arild Vikse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greit leilighetshotell med fine rom. Litt vanskelig å finne parkering.
Stayed 1 night in May 2025

10/10 Excellent

Oskar

Stayed 2 nights in May 2025

2/10 Terrible

Constantin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny apartment with a window looking to a parking spot
Stayed 10 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024