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Sanbay Hotel

3.0 star property

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Photo gallery for Sanbay Hotel

Exterior
Reception hall
Interior detail
Lobby
Shower, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Mile 1 1/2, Jalan Leila, Sandakan, Sabah, 90007
  • Place, St Michael's & All Angels Church
    ‪2 min drive‬
  • Place, Saint Michael's and All Angels Church
    ‪3 min drive‬
  • Place, Sandakan Heritage Trail
    ‪3 min drive‬
  • Airport, Sandakan (SDK)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi

Standard Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Sanbay Hotel

Along with a business centre, this hotel has conference space and a 24-hour front desk. WiFi in public areas is free. Additionally, wedding services, a garden and a front desk safe are on-site.
Sanbay Hotel offers 58 air-conditioned accommodations, with a safe. Televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Sanbay Hotel, you'll be within walking distance of Saint Michael's and All Angels Church. You'll find features such as free WiFi in public areas and a business centre.
  • Free WiFi
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Just a 2-minute drive from Saint Michael's and All Angels Church and a few minutes from St Michael's & All Angels Church
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Sanbay Hotel also features a garden, a front desk safe, and a lift.

Smoking is allowed in designated areas at this 3-star Sandakan hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sanbay Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sanbay
Sanbay
Sanbay Hotel
Sanbay Hotel Sandakan
Sanbay Sandakan
Sanbay Hotel Hotel
Sanbay Hotel Sandakan
Sanbay Hotel Hotel Sandakan

Sanbay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 37 reviews
Rating 8 - Good. 18 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck if you just need a quick night stay! Clean and easy check in process with nice helpful staff.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
The hotel is very dated and could do with a spruce up. However, the room was a good space, with a comfortable bed, kettle and fridge. There was a large supermarket behind and it was 20 minutes walk into Sandakan shops.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Jasmin

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel and the room was very old and should be renovated urgently. The fridge was not clean and there was no shampoo in the shower. Staff is very kind and helpful. The location was not that good, because there were only local restaurants nearby. The price was ok for all that.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

KENJI

Disliked: Amenities
This is an old hotel, it used to be one of the best hotels in Sandakan before. Now I saw the building itself is outstanding there but I also realized that the quality of their service and maintenance are not perfect anymore because of recession by the pandemic. One of the reasons why I decided this hotel for staying, the review mentions a " nice breakfast". But they don't have it now. Regarding amenities like a shampoo and toilet rolls, it requires payment if you get extra. I stayed 2nights 3days, so I was wondering If I should buy some. These are the things uncomfortable part staying this hote. However, this hotel fee is cheap and stuffs are friendly. I have no complaints.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Riccardo

Disliked: Staff & service, amenities, property conditions & facilities
Nei servizi proposti dall’Albergo era presente la lavanderia e giardino esterno. Invece tutte e due non erano presenti. Staff per niente accogliente e poco disponibile.
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Boniq

Disliked: Staff & service
Sampai hotel security suruh tunggu next shift staff untuk sampai kerja. Pekerja shift sebelum sudah balik atas sebab transport balik waktu malam tidak ada. Terpaksa tggu hampir 3 jam lobby untuk staff kasih check-in ke bilik yang sudah dibayar.
Stayed 1 night in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of parking space. Clean room
Stayed 1 night in Jul 2019
Verified

8/10 Good

CikTika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
keep it up
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and service are great especially for that price range. The restaurant was closed but there are eating places nearby
Stayed 1 night in Mar 2019
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal for low price

Location was not central but not too far. 2km from center. Room was clean and hotel was quiet. Wifi was decent and able to reach room.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Sutapa

Liked: Cleanliness, room comfort

Stay at Sanbay hotel, Sandakan

No restaurant, furniture old and chipped, very few food options outside the hotel, no WiFi in the room at all . We had to stand in the middle of the corridor or go to the reception area to connect to the WiFi
Stayed 1 night in Sep 2018
Verified

6/10 Okay

F

Budget hotel - ok for a night

Clean rooms with huge bathrooms, very quiet — this is the plus Lingering smoking smell and no food is the minus. We got dinner in the local open air curry house a few minutes walk away. It is a local food place - really good but ‘very local’
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

FAJALIYATON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Percutian keluarga

Penginapan yang selesa dan sarapan yg di sediakan memudahkan perjalanan sekiranya bersama keluarga.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Gwen & Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very nice, car parking very easy. Only disappointment for us was hotel evening meals (except Fri and Saturday) were very ordinary. But in saying that there is lots of food places around if you have the time. Breakfast was included in hotel price. It was basic with no fruit.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth Hotel for Money

Quiet, comfort, spacious room. Definitely worth for money.
Stayed 4 nights in Nov 2017
Verified

6/10 Okay

Grassy

Liked: Cleanliness, staff & service, room comfort

Location not so good.

Had to change rooms 3 times before got one where room safe worked. There were only 2 cafes nearby , one a malay curry house ,the 2nd we opted for a Chinese cafe in a Malay housing area which was a bit dodgy to get to at night (ghetto) On plus side the staff were wonderful and tried hard
Verified

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, room comfort
Nice hotel but away from town center.
Verified

10/10 Excellent

Nasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice transit hotel

Very comfortable and new amenities. Free shuttle to town. Have large private parking space. Peace of mind
Verified

8/10 Good

SIN PENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 2 km from town centre. The seafood steamboat buffet was great and value for money.
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

nie wieder!

Wer abgezockt werden will geht einfach ins Sanbay! Die Zimmer stinken entweder modrig oder nach kalten Zigaretten Rauch! Viel Spaß
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Clean hotel

Very nice hotel. Comfort room. Pay less but get more
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

This is very clean and affordable. Great coffee, not too far out of town and friendly staff
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort executive like hotel

The room is nice with executive feeling-alike. Amenities is complete with fridge and basic amenities you can find in a hotel. With value prices, this a perfect place to stay in Sandakan. Since it is nearby the town, there are a lot of eateries to find. If you bring in car, the hotel will even give a free car wash. Recommended for all travellers
Verified

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay

Lovely room, good breakfast,very helpful staff, free transport into town. Reccomended