Located in a residential area with access to a communal pool. Property is spacious for a family of 4, facilities provided internally were sufficient. Initial impressions were good.
Due an electrical storm on the 2nd night, electrical power was lost. This was restored next morning by an electrician. During day 3, we suffered a burglary when we were at the local waterpark. Holiday cash was taken along with a child’s spending money, some male sports shorts and a drivers license. No secure safety box is available in the property, the items were hidden in drawers and the property was locked/secured. The incident was reported to the police/property management. We were very disappointed to have had our holiday and privacy violated in this way. In both these incidents we felt the management company was not sufficiently proactive to effectively assist.
Property had lots of storage and kitchen appliances to comfortably self-cater. Only 3 sun beds and 2 desk chairs initially provided. Bedding was grubby, pillows stained. No bedding refresh. No facility to dry any washed large bedding items. Garden needed some attention as a lot of the shrubs were overgrown. The access to the communal pool is via an unlocked and open gate at rear of property. The main bathroom shower was blocked and shower head loose. Wi-Fi was poor.
Overall, this villa has much potential however is lacking in some attention to detail primarily in security, maintenance and management. Disappointed.