2/10 – Ungenügend
Jeremy P., Morgan
14. Aug. 2025
Verbesserungswürdig: Sauberkeit
Disappointing stay. Upon arrival, we found that the sheets on all the beds had not been properly cleaned — there was hair in every set, and one bed had a crusty booger. The refrigerator contained leftover food and crumbs. The dryer was also not functioning properly; after three cycles, clothes were still damp.I contacted the host after the first night to request a refund. They offered to send a cleaning service and/or allow us to cancel the remainder of the week, but reimbursement for unused nights would only be provided only if the property was re-rented. They were not easy to deal with. They repeatedly told me that they had pictures showing the the apartment had been cleaned. Not wanting to risk losing the money we had already paid, we stayed the full week, though the experience was unpleasant.We would not return to this property and cannot recommend it based on cleanliness, maintenance, and the handling of our concerns.
Jeremy P.
Aufenthalt von 5 Nächten im Juli 2025