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Best Western Plus Pepper Tree Inn

3.0 star property

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Enjoy expansive ocean views and mountain vistas from this coastal hotel's modern buildings.
Staircase leads to a serene entrance, flanked by lush greenery and a seating area.
Relax in a serene space with a large bed, two nightstands, and a soothing mural of palm trees.
Relax by the pool surrounded by palm trees and mountain views.
Enter a tranquil oasis with a central lobby featuring a fountain and lush greenery.

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    ‪1 min walk‬
  • Mission Santa Barbara
    ‪5 min drive‬
  • Santa Barbara County Courthouse
    ‪6 min drive‬
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Relax by the serene pool surrounded by lush greenery and palm trees.

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  • Free airport shuttle
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4.4 out of 5, Excellent, (1013)
The price is CHF 187
for 1 room
includes taxes & fees
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About this property

Best Western Plus Pepper Tree Inn

Hotel in Santa Barbara with 2 outdoor pools and fitness centre
This hotel features 2 outdoor pools, a fitness centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, concierge services and dry cleaning. Change of bedsheets is available on request
Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Best Western Plus Pepper Tree Inn. During your stay, you're just a quick walk from Upper State Street. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • 7 minutes by car from Santa Barbara Harbor and 8 minutes from University of California, Santa Barbara
  • Dogs welcome for a fee
Best Western Plus Pepper Tree Inn offers its guests 2 outdoor swimming pools and a fitness centre. A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western Plus Pepper Tree Inn also features multilingual staff, a garden, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santa Barbara hotel.

Treehouse Restaurant – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Treehouse Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 456 out of 1010 reviews
Rating 8 - Good. 274 out of 1010 reviews
Rating 6 - Okay. 160 out of 1010 reviews
Rating 4 - Poor. 69 out of 1010 reviews
Rating 2 - Terrible. 51 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

brenda

Stayed 2 nights in Apr 2025

10/10 Excellent

Alisa

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Kenneth, Preston

Liked: Cleanliness, staff & service
Second stay. Nice and quiet. Close to work.
Stayed 1 night in Apr 2025

4/10 Poor

Kemi

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have been very dissatisfied with my stay so far. We have reported these issues several times to the front desk, and there has been no resolution. The internet doesn't work. The TV doesn't work. And it takes about 7 minutes for the water to get hot! We've had to use our cell data the entire stay, which has also resulted in us maxing out the small remainder 5G cell data we have on our family plan until the new cycle begins. I'm seeking a full refund for the inconvenience.
Stayed 2 nights in May 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property. Only reason not all stars due to remodel so no breakfast
Stayed 1 night in Mar 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and charming ! Nice and friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Leslie

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Khoshrouz

Liked: Cleanliness
Disliked: Property conditions & facilities
Noisy ac or heater over price pillows and mattress very uncomfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Property conditions & facilities
The property is being remodeled so many things not available. But the room was very nice and very clean. The staff were great. My only beef is they need more covers on the bed or in the closet and the heater seemed to just blow out cold air so we turned it off. We requested extra blankets and they were delivered. But it was a cold weekend and a thin bedspread is not enough. A nice quilt would be better!
Stayed 1 night in Apr 2025

10/10 Excellent

Nazeih

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed frequently in this hotel and found it excellent. The rate is relatively low, clean, quite, and the staff are excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Gordon, colorado springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean! The court yard areas were lovely. Although the pool and hot tubs in our court yard were not operational, the ones in the other area were. If I'm traveling here, i'd check this property first. Highly recommend!
Stayed 3 nights in Apr 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but very basic. Clean. Big gap beneath the door to the adjoining room. Parking very crowded
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Thin walls, noisy neighbors, air conditioning bad

Air conditioner panel was extremely noisy and it blows directly into the bed(s). Hard time controlling the air conditioning panel other than to shut it down. The hotel rooms have very thin walls. Next door had loud people talking loudly all evening. We could hear every word. Couldn't get any rest.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are Very clean looks new inside
Stayed 1 night in Apr 2025

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

What could happen next…

1) one of our family Members who is permanently disabled and booked a ADA room for two nights but was told they don’t have those rooms!? Unfortunately due to the wedding we were already there and no time to find another hotel when most of the wedding party was staying here! 2) our room was nice..but when they cleaned it everytime we walked water/ bubbles would come through the tile floor . Had to use numerous towels to clean it up . Other rooms were not ready since we had a wedding to get to at 3pm 3) Then the front desk didn’t close off our room when we booked.. and guess what.. another couple was given a key to our room and walked right in…. Wasn’t their fault But we were all caught off guard. 4) The lovely smell of weed and construction going off the following morning was so delightful. The rooms are very nice love the balconies Front desk was polite and friendly and I understand it’s not their fault but still what an experience But in the end the wedding was beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean and spacious, which was nice—but the real highlight was the wonderful staff. The front desk staff (whose name I, unfortunately, didn’t catch) was incredibly kind. My daughter had her monthly thing come unexpectedly early, and we didn’t have anything on hand. Hoping the hotel might sell what we needed, I went down to the front desk. She could have just directed me to the Target a block away (which she did), but before that, without hesitation, she gave us one of her own to use right away. This might not seem like a big deal—especially to you gentlemen—but it truly helped us in that moment. Thank you so much! We’ll definitely be staying here again for my daughter’s school event!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Some surfaces in the room had not been cleaned. Pillows were very big and uncomfortable. Grounds are very pretty. Lots of construction going on around the propery
Stayed 1 night in Apr 2025

4/10 Poor

Sara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I can't comment on the pool and gardens because i didn't use them. But I'm very disappointed to have arrived and found that they "oversold" the double queen rooms and my reservation was no longer available. I had confirmed my reservation the day before, and arrived at 3:30 to check in. Its not like i arrived late at night. So i and my husband and our two teens are in a room with a king size bed and incredibly uncomfortable fold out sofa. The front desk staff did nothing to try and correct the situation. I'm glad we're only here for one night. I definitely will not be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Stayed 3 nights in Feb 2025

10/10 Excellent

Juanita

Stayed 1 night in Mar 2025

10/10 Excellent

Raylene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jorge

Stayed 1 night in Apr 2025

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was the next door visitors, to noisy both nights, other than that, everything was perfect…. Thank you
Stayed 2 nights in Mar 2025