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Hotel Santa Cruz

3.5 star property

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Photo gallery for Hotel Santa Cruz

Free daily cooked-to-order breakfast
Exterior
View from room
Reception
Superior Triple Room | Hypo-allergenic bedding, minibar, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
R. Ramiro Barcelos 1122, Santa Cruz do Sul, RS, 96810-054
  • Place, Catedral de São João Batista
    ‪3 min walk‬
  • Place, Colegio Maua Museum
    ‪4 min walk‬
  • Place, Monument of the Immigrant
    ‪13 min walk‬
  • Airport, Santa Cruz do Sul (CSU)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and a potted plant.

Superior Double Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a potted plant.

Superior Twin Room, 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Quadruple Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a bedside table, a window with curtains, and wall art.

Family Quadruple Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, individually decorated

Superior Double Room, 1 Queen Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Hypo-allergenic bedding, minibar, individually decorated

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Hypo-allergenic bedding, minibar, individually decorated

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, 1 Queen Bed with Sofa bed

Family Quadruple Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, individually decorated

Family Quadruple Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Santa Cruz

Along with self parking, this smoke-free hotel has dry cleaning and laundry facilities. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a garden and a TV in a common area are on-site.
Hotel Santa Cruz offers 26 air-conditioned accommodations with minibars and blackout curtains. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Santa Cruz, you're just a quick walk from Catedral de São João Batista. Free breakfast, free WiFi in public areas and dry cleaning service are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Just a 3-minute walk from Catedral de São João Batista and a 5-minute drive from Cave of Indians
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at Hotel Santa Cruz. Parking is available for a fee.

This 3.5-star Santa Cruz do Sul hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 20 per night)
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1927
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 20.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Cashless transactions are available
Long-term renters welcome
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Santa Cruz do Sul
Hotel Santa Cruz Hotel Santa Cruz do Sul

Hotel Santa Cruz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 90 reviews
Rating 8 - Good. 16 out of 90 reviews
Rating 6 - Okay. 2 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aline M

Excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rafael M

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, property conditions & facilities
Cordialidade dos funcionários, limpeza e café da manhã caseiro são pontos fundamentais. Se eu pudesse daria nota 1000.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Micael

Liked: Cleanliness, staff & service, property conditions & facilities
extremamente bem localizado
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Giordanna

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
Limpeza, conforto, café da manhã e equipe de recepção maravilhosos!!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities
Hotel todo reformado, quartos confortáveis, chuveiro e cama de boa qualidade , atendimento excelente
Stayed 2 nights in Sep 2025
Verified

8/10 Good

ANA CRISTINA C

Liked: Cleanliness, staff & service
O hotel é bem simples, sem academia, piscina ou outro adicional na sua estrutura. Quarto super básico, limpo e cama boa. Sem secador de cabelo e amenities somente shampoo e sabonetinho.Não sei se tem estacionamento e não nos foi oferecido ou se tem..o fato é que quando chegamos o recepcionista disse que poderíamos deixar o carro na rua mesmo. Café da manhã básico també, saboroso mas nada demais. Equipe do café super atenciosa. Tduo super limpo e organizado.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

EDNEI

Liked: Cleanliness, staff & service, amenities
ótimo atendimento
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, amenities
Atendimento cordial e eficiente. Café da manhã excelente e quartos limpos.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um hotel maravilhoso. Atendimento nota 10 e excelência em tudo.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Santa Cruz

Já e a segunda vez que me hospedo no hotel, e sempre sou muito bem atendido e as instalação são muito boas.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel renovado com boas instalações e decoração clean. Banheiro bem pequeno e colchão muito mole para meu gosto. Para quem vai só para dormir e tomar um bom café da manhã atende perfeitamente.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

localizacao privilegiada

Excelente localização, 1 quadra da praça principal, perto de restaurantes, super seguro de se deslocar a pé, estacionamento fácil de manobrar, prédio renovado, tudo novinho, café da manhã merece destaque especial, muito caprichado pela Sra Sil, dá gosto de olhar e degustar. A única ressalva é o barulho de carros da rua (janelas de pvc e vidro duplo resolveriam, quem sabe numa proxima reforma?), peça um quarto de fundos e não terá nenhum problema.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jorge

Liked: Staff & service, property conditions & facilities, room comfort

Excelente Hotel

Excelente hotel... simples, sem nada de mais, mas com tudo exigido para ter noites boas de sono. Pequenos detalhes no hotel fazem a diferença, como o tratamento quase que personalizado para o cliente. Muito bom mesmo.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Paulo Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito arrumado, silencioso e com equipe muito simpática e prestativa. Café da manhã caprichado.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima opcao em Santa Cruz do Sul

Muiro boa experiência, hotel linpo, totalmente reformado recentemente, conserva algimas carcterisristicas do predio historico. Pessoal muito atencioso.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
O atendimento foi impecável, porem no quarto a agua quente não se mantinha ligada, e o controle da tv estava sem pilha
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jhon Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente sitio, atención Siempre amables Volveré
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muito limpo

muito bom hotel
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção em SCS

Excelente atendimento de todos! Tudo extremamente limpo. Banho excelente. Ótimo café da manhã. Hotel muito bem localizado. Com certeza, voltaremos.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Cesar

Muito triste com a situação

Não sei o motivo, nem me hospedei no hotel. Recebi uma mensagem automática do hotel, porém gostaria de esclarecer que não efetuei o check-in nem me hospedei em suas instalações. É lamentável constatar que tanto A gerência do Hotel Santa Cruz, quanto a plataforma Hotéis.com me deixaram na mão novamente. A equipe da Hotéis.com nunca demonstra flexibilidade diante das necessidades dos hóspedes. Atenciosamente, Cesar
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Fomos muito bem recebidos! Check-in rápido, check-out também! O quarto é pequeno, porém, limpo e bem decorado. O chuveiro é ótimo, toalhas brancas e cheirosas. Café da manhã muito bom.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

GUSTAVO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Excelente fui atendido de forma personalizada, local muito bem cuidado, perto de tudo!
Stayed 1 night in Nov 2022