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Best Western Plus All Suites Inn

2.5 star property

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Photo gallery for Best Western Plus All Suites Inn

Exterior
Business centre
Point of interest
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
500 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Place, Santa Cruz Wharf
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

View all photos for Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking

In-room safe, individually decorated, individually furnished, desk

Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Full Breakfast

In-room safe, individually decorated, individually furnished, desk

Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Full Breakfast

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished, desk

Suite-1 King Bed, Non-Smoking, Jetted Tub

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

In-room safe, individually decorated, individually furnished, desk

Suite-1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

  • Sleeps 3

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Nonsmoking, Sofa

In-room safe, individually decorated, individually furnished, desk

1 King Bed, Nonsmoking, Sofa

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bathroom amenities | Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bathroom amenities | Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Living area | 50-inch TV with cable channels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Bathroom amenities | Eco-friendly toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

2 Queen Beds

  • Sleeps 4

View all photos for King Suite with Sofa Bed

In-room safe, individually decorated, individually furnished, desk

King Suite with Sofa Bed

  • Sleeps 3

View all photos for Suite-1 King 1 Queen

In-room safe, individually decorated, individually furnished, desk

Suite-1 King 1 Queen

  • Sleeps 4

View all photos for Suite - 1 King Bed Non Smoking

Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Suite - 1 King Bed Non Smoking

  • Sleeps 2

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About this property

Best Western Plus All Suites Inn

A fitness centre, a 24-hour business centre and a hot tub are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and conference space.
Best Western Plus All Suites Inn offers 80 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus All Suites Inn. During your stay, you're just a quick walk from Ocean Street. Free WiFi in public areas, a gym and a 24-hour business centre are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Santa Cruz Wharf and a few minutes from Santa Cruz Beach Boardwalk
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus All Suites Inn offers its guests a hot tub and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 570 square feet (51 square metres) and includes conference space. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus All Suites Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus All Suites Inn.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western All Suite Inn

Best Western Plus All Suite

Best Western Plus All Suite Inn

Best Western Plus All Suite Inn Santa Cruz

Best Western Plus All Suite Santa Cruz

Best Western Plus Suite

Best Western Plus All Suites Inn Santa Cruz

Best Western Plus All Suites Inn

Best Western Plus All Suites Santa Cruz

Best Western Plus All Suites

Santa Cruz Best Western

Best Western Plus All Hotel Santa Cruz

Best Western Santa Cruz

Best Plus Suites Santa Cruz

Best Western Plus All Suites Inn Hotel

Best Western Plus All Suites Inn Santa Cruz

Best Western Plus All Suites Inn Hotel Santa Cruz

Best Western Plus All Suites Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Suzanne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff was friendly and helpful.
Stayed 3 nights in Feb 2026

10/10 Excellent

Therese

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Great staff! Fantastic room!
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Very friendly staff. We have a service dog, a really big service dog. She was treated like an honored guest. The breakfast was very good with lots to choose from. Housekeeping staff was on point. We will return.
Stayed 2 nights in Feb 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
We got a room last minute on a Friday night Valentine’s Day weekend. The location of the hotel is great. Staff were friendly and helpful. Rooms were nice and clean! Bed was super comfy, and a cheesy omelet buffet style complimentary breakfast can’t really go wrong for under $300/night Best Western the way to go. Thank you!!
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Hotel staff was nice, rooms were clean, and it was close enough to the wharf we could just walk to it.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mary Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly staff, can’t think of a bad thing to say! The hot tub was HUGE and so nice. Breakfast was awesome.
Stayed 1 night in Feb 2026

6/10 Okay

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room itself was great - but lots of street noise and they charge $16 per car that was not disclosed until I checked in.
Stayed 1 night in Feb 2026

10/10 Excellent

JORGE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional, clean rooms, great customer service, awesome breakfast 10/10
Stayed 1 night in Feb 2026

4/10 Poor

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great spot!
Stayed 3 nights in Nov 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, good sized room - very polite staff greeting you.
Stayed 1 night in Jan 2026

8/10 Good

Yafelin

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was nice . Breakfast was great. Parking $16 fee ? . Other that was really nice and clean .
Stayed 1 night in Jan 2026

10/10 Excellent

JoDee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the room was clean. Very satisfied.
Stayed 1 night in Jan 2026

4/10 Poor

Dianne

Stayed 1 night in Jan 2026

4/10 Poor

Brandi, Redwood City

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was very sweet. I believe her name was Jessica. The other person, Crystal (I believe) needs serious training in customer relations. She could care less about the customers. She was downright rude and acted like people were bothering her. There is only one person at the desk per shift. One lady said she had been waiting for 20 mins to try to check in. No one was there. Their parking garage is a joke! They charge you $15/night and the spots are made for tiny smart cars. We had to park up the hill both nights because there was zero parking. Upon arrival, the hotel smells absolutely ATROCIOUS. It smells like sewer gas mixed with someone getting a hair perm. The a/c in our room only worked in the livingroom. The bedroom was so hot and uncomfortable. The furniture felt and looked so dirty and it was teeny tiny. The hotel is also incredibly loud. The elevator floor was covered in mud and wasn’t cleaned during our stay. This place is an absolute joke! Do not trust the online pictures like I did. That was my personal mistake.
Stayed 2 nights in Jan 2026

6/10 Okay

Amelie

Stayed 1 night in Jan 2026

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities
Things were very clean. Check-in was smooth.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rubin

Stayed 2 nights in Jan 2026

10/10 Excellent

ANNETTE

Liked: Cleanliness, staff & service, amenities
Friendly staff, excellent room and so clean
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The best customer service I’ve received in a long time. Front desk was so kind, respectful and gave us a welcome goodie bag at no charge.
Stayed 1 night in Jan 2026

10/10 Excellent

Karl

Stayed 1 night in Jan 2026

8/10 Good

corissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless. Linens amazing.
Stayed 2 nights in Jan 2026