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Best Western Plus Capitola By-the-sea Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Capitola By-the-sea Inn & Suites

Lobby
Exterior
Property amenity
1 bedroom, desk, laptop workspace, soundproofing
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry

Explore the area

View in a map
1435 41st Ave, Santa Cruz, CA, 95010
  • Place, Hooper Beach
    ‪11 min walk‬
  • Place, Capitola Beach
    ‪13 min walk‬
  • Place, Capitola Wharf
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(86 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

1 bedroom, desk, laptop workspace, soundproofing

Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • 63 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(54 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 63 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Capitola By-the-sea Inn & Suites

Hotel with free breakfast, near Capitola Beach
This smoke-free hotel features an outdoor pool, a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Best Western Plus Capitola By-the-sea Inn & Suites offers 58 air-conditioned accommodations with coffee/tea makers and a hairdryer. 36-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Capitola By-the-sea Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Capitola Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute drive from Capitola Beach and 11 minutes from Monterey Bay
Best Western Plus Capitola By-the-sea Inn & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Capitola By-the-sea Inn & Suites. Self parking is free. A complete renovation of Best Western Plus Capitola By-the-sea Inn & Suites was completed in January 2019.

This Santa Cruz hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1999
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Capitola
Best Western Plus Capitola Sea
Best Western Plus Capitola Sea Inn
Best Western Plus Capitola By-the-sea Inn
Best Western Plus Capitola By-the-sea
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Capitola Best Western
Best Western Plus Capitola By-The-Sea Hotel
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By-the-sea Inn & Suites Hotel
Best Western Plus Capitola By-the-sea Inn & Suites Santa Cruz

Reviews

Best Western Plus Capitola By-the-sea Inn & Suites Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 726 out of 1008 reviews
Rating 8 - Good. 196 out of 1008 reviews
Rating 6 - Okay. 48 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

Reviews

10/10 Excellent

POLLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this room 15 minutes prior to arriving and were happy with the room and closeness to restaurants which were walkable. The area seemed very safe and the free breakfast was the best we’d had on our trip. It offered both hot items and grab and go and even had a free latte machine in the lobby along with free cookies. Will definitely come back to this hotel when in the area in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a gem. Easy walk to the main Capitola front area.
Stayed 2 nights in Aug 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over all great stay

Good place to stay! The only thing I Must note is the floors are thin so If you are on floors 1 or 2 you will hear people walking and in the bathroom. Breakfast very good and they have good coffee. Clean overall but wished their sink was in the bathroom. We went for the car week event's, but Capitola beach is a cool little area.
Stayed 4 nights in Aug 2025

10/10 Excellent

BILLY

Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay at this hotel in the future
Stayed 3 nights in Aug 2025

10/10 Excellent

Somala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and safe area
Stayed 3 nights in Aug 2025

10/10 Excellent

Mario

Nice hotel, clean great customer service nice swimming pool Jacuzzi good breakfast close to liquor store shopping center supermarket about 20 minutes from the beach walking
Stayed 2 nights in Aug 2025

10/10 Excellent

neptali

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Terrel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Plus Capitola stay

Had a large handicap accessible room with fridge and microwave. Handicap parking spaces and electric car charging stations. helpful staff. internet available and included. Breakfast included.
Stayed 2 nights in Jul 2025

10/10 Excellent

Athenea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Julian

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worked well

I would stay here again. The hotel is in town (not near the water), the rooms were spacious, plenty of parking and breakfast in the morning is helpful to get something in the stomach before heading out for the day. They had homemade chocolate chip cookies at the front desk! All in all, it worked out well.
Stayed 1 night in Aug 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. The pool was great and the breakfast was very good with lots of options. Location was fantastic.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Stayed 3 nights in Aug 2025

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not stay but was still charged.
Stayed 1 night in Jul 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given 5 stars, but was a little disappointed that during our 2 night stay the room was not cleaned, bed made, trash taken out, dirty towels replaced. Otherwise, everything was excellent!
Stayed 2 nights in Aug 2025

10/10 Excellent

Zoila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 2 nights in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel. Our room was amazing! Super clean and quite large. We appreciated the full breakfast offered at extended times. The staff is the best! John, at the front desk was wonderful. He went above and beyond to accommodate our requests. We will definitely be back!
Stayed 2 nights in Jul 2025

6/10 Okay

Debra, Valencia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
To be honest, I was disappointed with this hotel. With all the 9 & 10 point reviews and for the price, I really expected more The hotel as clean the bed was comfortable, but it wasn’t quiet. People coming in after 10 you could hear their entire conversations, doors slam, and you literally feel them. There’s a noise in the bathroom, perhaps the air conditioner, that runs 24/7 and sounds like a quiet jet engine. You have to specifically request housekeeping, and although it was clean, and quite large, the whole room had no warmth to it. The reviews also raved about the breakfast…. I’m not sure why. I stayed three nights, and while there was nothing wrong, the cost was a lot for what I got,
Stayed 3 nights in Jul 2025

8/10 Good

Frank

Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in May 2025