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Hotel Las Palmas

3.0 star property

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Photo gallery for Hotel Las Palmas

Outdoor pool
Lobby sitting area
Lobby sitting area
Coffee shop
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. El Trompillo, 604, Santa Cruz
  • Place, Cine Center
    ‪6 min walk‬
  • Place, Ramon Tahuichi Aguilera Stadium
    ‪6 min walk‬
  • Place, Artecampo
    ‪16 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪46 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, free WiFi

Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free WiFi

Double Room

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Suite

Suite | View from room

Suite

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Triple Room, 1 Bedroom, Refrigerator, City View

Family Triple Room, 1 Bedroom, Refrigerator, City View | Minibar, in-room safe, desk, free WiFi

Family Triple Room, 1 Bedroom, Refrigerator, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Honeymoon Double Room, 1 King Bed

Honeymoon Double Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Honeymoon Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Las Palmas

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Las Palmas offers 38 accommodations with minibars and a safe. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Las Palmas, you're just a quick walk from Cine Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Cine Center and Ramon Tahuichi Aguilera Stadium
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Las Palmas. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Santa Cruz hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Hotel Las Palmas has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Las Palmas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 13%
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Las Palmas Santa Cruz
Las Palmas Santa Cruz
Hotel Las Palmas Hotel
Hotel Las Palmas Santa Cruz
Hotel Las Palmas Hotel Santa Cruz

Hotel Las Palmas Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 55 reviews
Rating 8 - Good. 25 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta cerrado hace 2 años‼️
Verified

2/10 Terrible

Roberto

Hotel cerrado

El hotel ya no presta servicios, no se porqué siguen habilitados en la pagina, si no hay atención. Tuve que improvisar en otro hotel
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

FRIDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
iit was an awful experience for,me to take a taxi cab and arrive to a hotel that was closed. I am so glad I didn't pay in advance.. Hotels.com should be sure that the hotels are open to advertise them. I should request compensation for my expenses and the frustration I had when at 10 pm I had no place to arrive. AWFUL EXPERIENCE!!!!
Stayed 4 nights in Oct 2020
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
No es de la categoria que dice ser, no llega a un dos estrellas
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Buena ubicación, servicios acordes al segmento en que se ofrece y muy buena atención del personal
Stayed 5 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A bit old. But they were great to accommodate me and my girlfriend at last minute. Basic amenities, ideal for a quick stay over. Thank you
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La limpieza muy buena

Lo que más me encanta encanta del hotel es la limpieza, el lugar es céntrico, comodidad y el personal que tiene son amables y atentos.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel, the staff are nice too and the food for breakfast have a lot of selection. I will get this hotel again when i come to Santa Cruz. My only concern is there's a little in the bathroom that needs to be fixed. Overall, our stay here here was comfortable.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tuvimos una felz estadia

Nuestra estadia en el Hotel las Palmas fue placentera, un hotel muy limpio, el desayuno muy rico y variado, y en general todo el personal muy gentil y atento.
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpeza e conforto!

Muito limpo. Funcionarios muito atenciosos. Muito bom restaurante. Um pouquinho afastado do centro, o que sugere uma coa caminhada para conhecer a cidade.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great. enjoyed my stay very much snd very reasonable
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

ERWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía

La verdad muy limpio ordenado y el desayuno estaba muy rico . El servicio es muy ágil .
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel las palmas

Exelente Hotel,Exelente atencion
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Regianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom com alguns inconvenientes....

Estadia excelente, quarto de tamanho bom, boas acomodações, limpo, funcionários atenciosos e simpáticos. Inconvenientes... banheiro com banheira, não existe opção de somente chuveiro, acesso aos quartos por escadas, não há elevador, dificultando locomoção de pessoas idosas ou com deficiências. Lamentável que meu filho esqueceu o celular no hotel e não foi encontrado por nenhum funcionário, inacreditável.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 6 nights and it was great. The location is central and it is easy to get around from there.
Stayed 6 nights in Dec 2017
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 13 nights in Dec 2017
Verified

8/10 Good

Héctor Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado. Limpo. Equipe simpática. Muito bom
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

I've stayed at this hotel a few times previously and everything was always wonderful. On this occasion the hotel was not able to respect my reservation through Expedia and told me they were all booked. I was left to find an available hotel in the middle of the night during the busiest time of the year for them. Luckily I found a hotel. Not impressed by the Hotel Las Palmas handled a repeat customer.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

America Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorei.

Um ótimo atendimento, eles são muito educados e atencioso. A comida é boa, as acomodações são boas e os funcionários são bem legais.
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito confortável e bem localizado, café da manhã variado e ambiente agradável.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Staff was very friendly and helpful. Only problem I had was my room was close to a gas station at the corner of the property. One night I was kept awake due to someone playing loud music.
Verified

8/10 Good

Jorge Luis

Liked: Staff & service, property conditions & facilities, room comfort

the hotel location is nice to other places

I was greatly surpised of the good comfort and facilities provided by the hotel. the breakfast is excellent, although the restaurant has not a good selection or options for lunch or dinner. I stayed 8 days and enjoyed every day of my stay.
Verified

8/10 Good

Jose Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Clean and quiet hotel. there is no elevator, but that was not a problem for us.