First, this room with two queen beds & a pull-out couch was insanely expensive at $400 a night for a fairly small room. They actually charge another $25 a night for parking, which adds insult to injury. They add another $100 as an "incidental" charge too, which allegedly comes off the bill a few days after your stay if you didn't partake of incidentals. Second, the pull-out couch was only slightly more comfortable than sleeping on the floor. Their was a stain on the couch itself & the mattress was a thin as a pancake. It squeaked loudly when you moved and it bowed in the middle. Third, there was almost no amenities in the room or lobby - no coffee & cookies/fruit for guests in the lobby (like Fairfield Inn), no napkins or extra toilet paper in the room, and no extra blankets & pillows. There were no brochures or magazines about the area. No description in room about TV stations & available movies. After multiple requests, we waited almost an hour for housekeeping to bring us sheets & blanket to make up the couch bed. Fourth, while the breakfast selection was decent, it was crowded on the weekend without enough seating for everyone. The breakfast room was actually the lobby itself. People were actually trying to make more setting on the couches and pulling up side tables. Fifth, the staff in the lobby were not particularly friendly, helpful or informative. The few positives - it was quiet, has a small pool & balcony, and is walking distance to the boardwalk.
