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Quality Inn & Suites Capitola By the Sea

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Capitola By the Sea

Exterior
Lobby
Seasonal outdoor pool
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
720 Hill Street, Capitola, CA, 95010
  • Capitola Beach
    ‪16 min walk‬
  • Capitola Wharf
    ‪16 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(100 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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4.6 out of 5, Wonderful, (1002)
The price is CHF 196
for 1 room
includes taxes & fees
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Best Western Plus Capitola By-the-sea Inn & Suites

About this property

Quality Inn & Suites Capitola By the Sea

Hotel with free parking, near Capitola Beach
Along with a seasonal outdoor pool, this smoke-free hotel has a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, free newspapers and a vending machine. Housekeeping is available once per stay.
Quality Inn & Suites Capitola By the Sea offers 55 accommodations with free newspapers and coffee/tea makers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Capitola By the Sea. During your stay, you'll be within walking distance of Capitola Beach. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Santa Cruz Beach Boardwalk and 10 minutes from Monterey Bay
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A seasonal outdoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn & Suites Capitola By the Sea. Self parking is free.

This Capitola hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Capitola
Quality Inn Capitola
Quality Inn Capitola Sea
Quality Capitola Sea
Quality Inn & Suites Capitola By the Sea Hotel
Quality Inn & Suites Capitola By the Sea Capitola
Quality Inn & Suites Capitola By the Sea Hotel Capitola

Quality Inn & Suites Capitola By the Sea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Leonida

Travelled with partner
Liked: Amenities
Very helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet Stay

Had a quiet stay at this hotel. The person checking us in was awesome, with helpful hints on our stay. Rooms were clean, if not a bit dated. Still, it was a comfortable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
room was spacious, bed was large and comfortable with quality sheets. the room was very quiet, practically no outside noise for my 5 days stay. hotel looked fairly new, or recently updated. wifi was mostly working, with one outage for a few hours. staff are friendly and helpful. included breakfast is pretty basic, i usually skipped it and went to the peets across the road. good stay, i'd recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Silent

Stayed 3 nights in Mar 2025

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities

Could use a make over.

Upon arrival the parking lot was completely empty and appeared very outdated/weathered. We were wondering if we were arriving at an abandoned location. Upon check-in the clerk was just business, no warmth at all. The reservation was for two people but as I was leaving the lobby I noticed she'd only given me one key. I returned to the desk and asked for a second. She immediately reached down and handed me a second (was it already programmed for our room?). Upon arrival at the room, only the first key I'd received worked. Back to the desk. The room had an odor. The sliding door (ground floor with patio) was unlocked, which we didn't notice until the next day. The room was just mediocre, outdated, the lighting was poor. The TV was decent with streaming options but while watching movies on Netflicks it would have to stop to buffer about every 10-12 minutes sometimes much shorter. The WiFi was weak so I figure they have a subpar network causing both issues. The microwave was missing its front feet so was at an angle about 1" higher in the rear. The linens and towels were clean. The shower had instant hot water with good pressure. On that topic whenever another room used the toilet or shower the sound of water resonated. This hotel is in a good location and has a nice layout, but is in need of a good refresh.
Stayed 2 nights in Mar 2025

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lana, Menifee

Stayed 5 nights in Mar 2025

10/10 Excellent

Robert or Marcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jo Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable, would stay again.

The room was vey clean and the bed was also very comfortable. Staff was friendly and helpful when asked. The only reason I didn't give the hotel room 5 starts was for two reasons and the cleaning staff may have already put in work orders. I was not able to slide the front mirrored closet door it was stuck, the back one worked fine so still a functioning closet. The toilet paper holder is the type that holds two rolls one on each side. The issue was that it was not secured properly to the wall so when in use the roll would fall off and hit the floor. I would still stay at this hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert or Marcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Augustina

Travelled with partner
Liked: Cleanliness
It was noisy all night. They kept slamming doors all night
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed multiple times and will again in a few months.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very affordable, central to our daily activities, safe parking areas and rooms and grounds were clean.
Stayed 1 night in Feb 2025

6/10 Okay

JUDITH, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was quiet and peaceful was able to sleep very well
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The location is great--walking distance to shops and restaurants, close to beaches on Highway 1.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Rick Armstrong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious
Stayed 1 night in Feb 2025

8/10 Good

Jill

Stayed 2 nights in Feb 2025

2/10 Terrible

H Eduardo

Travelled with family
Disliked: Staff & service
Staff seems don’t know how to manage changes to reservations. I booked three rooms and stated that each room occupants were to pay their stay with their credit cards. Before we arrived they charged me for the three rooms. When we got there and requested to change the cards they said that they would do it at check out. On check out day they charged the other people for their rooms but stated that the credit to my credit card would take a couple of days. Now three days later I don’t see a credit on my card and I can not communicate with anyone I keep getting disconnected when I chose to talk to a live person.
Stayed 1 night in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Just an overall good place to stay. Clean and affordable. I stay in Santa Cruz all the time, but I will be staying here again..soon.
Stayed 1 night in Feb 2025

10/10 Excellent

ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025