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Sun Hotel

3.5 star property
VIP Access

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Photo gallery for Sun Hotel

Outdoor pool
Royal Suite | View from room
Lobby
Premium Suite, 2 Queen Beds, Pool View | View from room
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Av. Banzer Km 13, Aeropuerto Internacional Viru Viru, Santa Cruz, Santa Cruz
  • Place, Play Land Amusement Park
    ‪5 min drive‬
  • Place, Warnes Plaza
    ‪14 min drive‬
  • Place, Ventura Mall
    ‪23 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Suite, 1 King Bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Pool View

8.8 out of 10
Excellent
(16 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, 1 King Bed, Pool View

Premium Double Room, 1 King Bed, Pool View | View from room

Premium Double Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, laptop workspace

Royal Suite

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Queen Beds, Pool View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 2 Queen Beds, Pool View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Suite, 2 Queen Beds, Pool View

Premium Suite, 2 Queen Beds, Pool View | Minibar, in-room safe, desk, laptop workspace

Premium Suite, 2 Queen Beds, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed, Pool View

Luxury Suite, 1 King Bed, Pool View | Minibar, in-room safe, desk, laptop workspace

Luxury Suite, 1 King Bed, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sun Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Sun Hotel offers 81 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us they can't get enough of Sun Hotel's proximity to the airport. During your stay, you'll be close to Play Land Amusement Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Play Land Amusement Park and 8 minutes from Univalle
  • Free airport shuttle service
Sun Hotel offers its guests a kids' pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Sun Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Sun Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Sun Hotel Santa Cruz

Sun Santa Cruz

Sun Hotel Hotel

Sun Hotel Santa Cruz

Sun Hotel Hotel Santa Cruz

Sun Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 175 out of 374 reviews
Rating 8 - Good. 111 out of 374 reviews
Rating 6 - Okay. 43 out of 374 reviews
Rating 4 - Poor. 27 out of 374 reviews
Rating 2 - Terrible. 18 out of 374 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Byanca

Travelled with partner
Liked: Cleanliness
Good stay, some little details might be better, the transfer service could be improved.
Stayed 1 night in Feb 2026

10/10 Excellent

Steve

Stayed 1 night in Feb 2026

2/10 Terrible

Cynthia

Disliked: Cleanliness, amenities, property conditions & facilities
There was a cat roaming around the halls and lobby. And feces on the floor of the hallway. There was also a large toad in the hall as well.
Stayed 1 night in Feb 2026

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I appreciate the reliability of the Sun Hotel’s shuttle service whisking you from the airport to a comfortable room after a long day’s travel. The breakfast the next morning, some time in the fitness room and a swim in the pool was everything I needed to be ready to continue my trip.
Stayed 1 night in Jan 2026

4/10 Poor

Lydia

Liked: Amenities
Disliked: Cleanliness
Room had not been cleaned. Only one small lock in door. Did not feel safe.
Stayed 1 night in Jan 2026

6/10 Okay

Melisa

Travelled with partner
Liked: Cleanliness, staff & service
Here’s what we liked: free airport transportation, close to the airport, attentive and cordial staff Here’s what we do not like: 1) Lobby area needs some maintenance/attention — The vents in the front lobby were leaking, there are some spots in the ceiling of the front lobby that are questionable as well as cracks on the walls 2) There was no remote control in our room — we searched everywhere and would have reported this to the front desk but we only booked a room to shower for a day (didn’t spend the night due to our flight) 3) The patio door didn’t open (we would have reported this to the front desk but didn’t for the reason stated #2)
Stayed 1 night in Jan 2026

2/10 Terrible

Emmalyn, Gaithersburg

Stayed 1 night in Jan 2026

2/10 Terrible

Brooks

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets, pillows had noticeable stains. Pooled water on bathroom floor from toilet leak. Staff said could not fix and could not move us. We then discovered glass sliding door to outside common/pool area would not lock. They said they would send someone to fix. Did not.
Bedding
Bedding
Bedding
Bedding
Stayed 1 night in Jan 2026

10/10 Excellent

CORNELIUS

Stayed 1 night in Dec 2025

2/10 Terrible

Peter

Liked: Staff & service
Disliked: Cleanliness
Bathroom /shower full of construction garbage
Stayed 1 night in Dec 2025

6/10 Okay

Luis

Stayed 1 night in Dec 2025

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
spotless
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff spoke English. Airport pickup beat any US hotel. Rooms nice. Restaurant was ok
Stayed 1 night in Nov 2025

10/10 Excellent

KAREN, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had arranged airport shuttle for our late arrival. When we came out with our bags there was an unmanned counter for Sun Hotel that had a sign with our name. We were instructed to call the number and the van arrived in 5 minutes. I was expecting to be greeted by someone, but this worked. It is so close to airport and great for a stopover.
Stayed 1 night in Oct 2025

6/10 Okay

Rodrigo

Stayed 1 night in Nov 2025

6/10 Okay

Geovani

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean rooms, and prompt shuttle service to and from the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Israel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Oct 2025

8/10 Good

Dwayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The airport shuttle was on time and the staff were friendly. The breakfast had a great selection.
Stayed 1 night in Oct 2025

10/10 Excellent

jennie, HIGHLAND PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was on time and all was smooth.
Stayed 1 night in Oct 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to airport
Stayed 1 night in Sep 2025

10/10 Excellent

G. Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and staff very cooperative.
Stayed 1 night in Aug 2025

8/10 Good

Sergio

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Aug 2025