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Eldorado Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Eldorado Hotel & Spa

Exterior
Lobby sitting area
Hallway
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View in a map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Place, Georgia O'Keefe Museum
    ‪2 min walk‬
  • Place, Santa Fe Plaza
    ‪5 min walk‬
  • Place, Loretto Chapel
    ‪7 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪15 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Deluxe Double)

9.0 out of 10
Wonderful
(81 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

8.4 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

8.8 out of 10
Excellent
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe King)

9.2 out of 10
Wonderful
(134 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

8.4 out of 10
Very good
(35 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Junior Suite)

Suite, 1 King Bed (Junior Suite) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite)

7.6 out of 10
Good
(5 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite) | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

7.6 out of 10
Good
(4 reviews)
  • 60 sq m
  • Sleeps 5
  • 1 King Bed
  • Mountain view

View all photos for Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

Suite, 1 King Bed (Junior Suite with Balcony and Firepla) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds
  • Mountain view

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

7.0 out of 10
Good
(4 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

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About this property

Eldorado Hotel & Spa

Hotel with 2 hot tubs, 4-minute walk to Santa Fe Plaza
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Eldorado Hotel & Spa. During your stay, you're just a quick walk from Santa Fe Plaza. You'll find features such as 2 bars, a full-service spa and an outdoor pool.
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Treat yourself to body treatments, body wraps or facials at Nidah Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Santa Fe Plaza and 7 minutes on foot from Loretto Chapel
  • Dogs welcome for a fee (restrictions apply)
Eldorado Hotel & Spa offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the business-friendly Eldorado Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Santa Fe hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 679 out of 1070 reviews
Rating 8 - Good. 200 out of 1070 reviews
Rating 6 - Okay. 107 out of 1070 reviews
Rating 4 - Poor. 47 out of 1070 reviews
Rating 2 - Terrible. 37 out of 1070 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Benjamin

Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We watched sunsets from our balcony and had a fire every night.
Stayed 2 nights in Oct 2025

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is perfectly located. We encountered a number of 'first world' issues that you shouldn't have to deal with for this level/class of a hotel. Firstly, the headboard was poorly assembled and sqeaked with EVERY movement. After a horrible night sleep we told the front desk, who later informed us the headboard was assembled without hardware. After it was fixed, the subsequent nights were'nt much better because for some reason, the sheets did not cover/reach the foot of the bed. So our ankles and calves were grated on like sandpaper. Finally I was able to find our housekeeper and beg her to pull the sheets down of the corner of the foot of the bed. The restaraunt was under staffed at breakfast, and as such the waiter had a bit of an attitude. Later on the day while in the lobby I overheard two ladies complaining about his rudeness, so it wasn't just us that noticed. Kind of a crappy way to start the day at a resort. Especially after a few days of bad sleep. The thermostat in our room never reached temperature so the room was cool, not cold, but borderline intolerable after we'd shower (heat and humidity). The shower door wouldn't fully close. One of the two hottubs didn't work half the time, well, it worked too well as it would scald anyone who tried it. An event organizer who was there told us they experienced the same problem, with the same hot tub, months earlier and complained...apparently to no avail. Will visit Santa Fe again, prob not Eldorado.
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and comfortable rooms, and a very relaxing pool and hot tub area. Everything was well-maintained and welcoming. Highly recommend and would definitely stay again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenneth, Saginaw

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is perfect and great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff and enjoyed our stay. will stay again anytime. great sister properties in town as well
Stayed 2 nights in Oct 2025

6/10 Okay

Maryam

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Very average hotel at the price of four seasons
Stayed 3 nights in Oct 2025

8/10 Good

Jean

Liked: Room comfort
Our room was great! Housekeeping did great. Front desk was nice but weird they told us the lobby bar was open when it wasn’t. Valet was nice & it was always easy. But the fact that there is NO food on Sunday and Monday anywhere on the property was a sad and kind of telling of the future of the property. I hope they can turn that around. It seems a grand property trying to save money.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anniina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and responsive staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classy hotel in a great location.
Stayed 2 nights in Oct 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was beautiful, the staff was friendly and the valet and Bellman are excellent!!!! Great location. The beds and premier bedding are outstanding!!!! I got a great nights sleep! The agave restaurant had horrible food & cocktails, and was very overpriced. Small shower and bathrooms. Terrible in room coffee. No fireplaces lit and bar closed outside night. Big miss!
Stayed 3 nights in Oct 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
qweqweqweqweqew
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Rooms are super clean. Pool is excellent as well, however the hot tubs were having temperature issues - would have been nice to get in, but one was registering 125 degrees and the other one was jam packed!
Stayed 1 night in Oct 2025

10/10 Excellent

Alyson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, perfectly quiet and the beds were super comfy. Water pressure was good, valet was convenient, roof top hot tub was great. I have stayed here several times and will stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matt

Stayed 4 nights in Oct 2025

10/10 Excellent

Pamela, Atlanta

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy, Foley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Oct 2025

2/10 Terrible

David, Tucson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Nan

Stayed 2 nights in Oct 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean, quiet and in a nice location. The staff was a little less friendly. The bar closed very early. No one was generally at the gift shop at early hours. Overall, I would stay again but some staffing issues should be addressed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Heidi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and extremely helpful. It was perfect for walking to everything, and it was a beautiful hotel.
Stayed 1 night in Oct 2025