We loved staying at the Zona Rosa! The manager was easy to reach, location was prime, and unit had everything we needed! Overall, we loved our stay. Check in & check out was seamless.
The only suggestions I have for visitors coming in from out of town is:
1) Check the fireplace flue damper before starting a fire. Instructions posted said it was open, but the previous guest shut it, which resulted in the fire alarms sounding & some chaos. Issue was corrected the next morning my the on-site manager.
2) If you prefer a softer bed, bring a foam topper because the mattresses are very firm. I'd also suggest bringing your own pillows because the pillows were very flat. We ended up buying some during our stay because sleeping was a bit uncomfortable. But, now we know & we'll surely come prepared next time!