Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

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3000 Santa Rosa Ave, Santa Rosa, CA, 95407
  • Place, Sonoma County Fairgrounds
    ‪4 min drive‬
  • Place, Graton Resort and Casino
    ‪4 min drive‬
  • Place, Charles M. Schulz Museum
    ‪6 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪14 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

About this property

Quality Inn & Suites

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, camper van/bus/lorry parking, multilingual staff assistance and a vending machine are on-site.
Quality Inn & Suites offers 61 accommodations with a safe and coffee/tea makers. 49-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be close to Graton Resort and Casino. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include multilingual staff, a vending machine and coffee/tea in a common area
  • On-site recreation includes a gym
  • Just a 4-minute drive from Old Courthouse Square and a few minutes from Sonoma County Museum
Free breakfast is served daily. Public spaces have free WiFi. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Santa Rosa hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wine Country Santa Rosa
Quality Wine Country Santa Rosa
Quality Inn Wine Country
Quality Wine Country

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 267 out of 688 reviews
Rating 8 - Good. 170 out of 688 reviews
Rating 6 - Okay. 101 out of 688 reviews
Rating 4 - Poor. 57 out of 688 reviews
Rating 2 - Terrible. 93 out of 688 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kaley

Stayed 1 night in Jun 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Evert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Quality Inn Santa Rosa

Recently renovated hotel spacious and comfortable room Very well-located hotel near shops and restaurants However, the clientele is quite noisy and heavy on weed. The only problem we encountered during our stay: at 7:30 a.m. there wasn't much left to eat at breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Arvind Kumar

Stayed 1 night in Jun 2025

10/10 Excellent

Fredrick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jun 2025

8/10 Good

Angel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

ian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great and quick service
Stayed 1 night in Jun 2025

10/10 Excellent

kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Joey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2025

4/10 Poor

Karanveer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The check in process was smooth and fast, however this was the only positive experience. The room was not very private, and clearly a part of the larger suite. There was a door connecting in the middle, which was locked to keep the rooms separated. The noise still passes through. The bed was horrible - uneven, noisy and uncomfortable. No water present in the rooms, nor any provided at the time of checkin. The family in the next room probably heard it throughout the night. Bathroom shampoo and conditioner bottles were empty. No tooth brush or paste was available, because they were "out". No room slippers because they were out. No one to answer for water bottles/ room service at night, so you have to drink sink chlorine water. The breakfast was minimal, and ended early (8:30-9 AM). Overall, not the ideal hotel to stay the night in the area. Multiple other - better options appear to be available in the same region.
Stayed 1 night in Jun 2025

2/10 Terrible

Fernando

Travelled with family, Travelled with partner
Liked: Staff & service
Was lied to as far as being close to San Francisco. It was close to 2 hrs away. My wife is pregnant and doesn't need to go through this type of mixup or mess.
Stayed 1 night in Jun 2025

4/10 Poor

Juana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel didn’t have an elevator, the walls are very thin. Also they have a displaced person living outside in the bushes. We unfortunately passed while they were reliving themselves in said bushes.
Stayed 1 night in Jun 2025

4/10 Poor

William, Kent

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Quality was missing from this Inn. Given a handicap room (hope someone handicapped didn't need it). Not sure where the suites are. Being in construction part of my life, I probably see more than others. Handicap shower floor needs a total remodel. If not leaking now, will be soon. Shower head is hand held and close to falling off the wall. Speaking of, how would someone handicapped reach it since it is about 6 feet off the floor? Hole in the wall that needs repair. Moldy bread in the bread box in the breakfast room. Noisy. Some noise (by guests) is uncontrollable, but it seems that the property was not well built to prevent incidental noises.Thought people should know.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Amenities
Great breakfast, excellent employees, and clean room
Stayed 2 nights in Jun 2025

8/10 Good

Carter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are comfortable and quiet.
Stayed 6 nights in Jun 2025

10/10 Excellent

MICHELLE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Earl

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The way they treated me when I came to the door to check in he wanted to charge me $150 deposit and he didn't like my color of skin
Stayed 1 night in Jun 2025

10/10 Excellent

apimeleki

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Good value.
Stayed 1 night in Jun 2025

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness
Clean, bright interior. Quiet location. No pool, the workout room was closed, there is no place to sit outside unless you like the metal bench in the parking lot. No elevator.
Stayed 3 nights in Jun 2025