The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Lobby lounge
BBQ/picnic Area
Exterior
Exterior detail
Poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Place, Empire College
    ‪13 min walk‬
  • Place, Santa Rosa Junior College
    ‪1 min drive‬
  • Place, Charles M. Schulz Museum
    ‪2 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪6 min drive‬

Room options

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Hotel in Santa Rosa with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and a bar/lounge. Free full breakfast and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area and a business centre. Housekeeping is available on request.
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Empire College. Features include free breakfast and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a vending machine
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 11 minutes on foot from Empire College and a 2-minute drive from Redwood Empire Ice Arena
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily.

A business centre and meeting rooms are available. The business-friendly The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Santa Rosa hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1153 out of 2135 reviews
Rating 8 - Good. 534 out of 2135 reviews
Rating 6 - Okay. 224 out of 2135 reviews
Rating 4 - Poor. 107 out of 2135 reviews
Rating 2 - Terrible. 117 out of 2135 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JAMES

Nicely decorated, great bed
Stayed 1 night in Oct 2025

6/10 Okay

Margaret

Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, friendly staff and great breakfast.

Clean room. We liked the microwave and coffee in the room, followed by breakfast in the club room. The staff was friendly and was prepared for our late check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff, had a booking issue that they resolved very quickly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there after a wedding at Vina Rosa. A nice hotel with a motel-vibe. Room was clean and bed was comfortable. Pool area was nice. Great to have a free breakfast with eggs and bacon - and make your own waffles. Staff was great but our check in was a bit slow with a party of 12 or so - all trying to check in. Not their fault but we were a bit late. Would stay again.
Stayed 1 night in Sep 2025

6/10 Okay

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel, however on my first night, a security guard for the hotel attempted to enter my room around 3am. Staff were not very responsive, helpful, or apologetic over the incident. The next night, fire alarms went off for the property with no fire on site. Needless to say, this wasn’t a restful stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, very clean
Stayed 4 nights in Sep 2025

8/10 Good

Dane, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

CALVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel met my expectations
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesus

Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was friendly
Stayed 1 night in Sep 2025

8/10 Good

Susana

Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely fine. I was surprised at the number of kids at the pool and they took over the hot tub. I’ve admit we don’t have kids but it was hard to sit and relax on the hot tub.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas, Eureka

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed staying here, we enjoyed the pool the most very nice place.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property, service, and room were great. Breakfast was lackluster.
Stayed 1 night in Sep 2025

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean showers
Stayed 1 night in Sep 2025

10/10 Excellent

Brandina

Liked: Amenities
Excelent
Stayed 1 night in Sep 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
full breakfast indoors & by the pool
Stayed 1 night in Sep 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good customer service
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

6/10 Okay

Laura

Travelled with family
Disliked: Amenities, property conditions & facilities
The room had a very strong artificial Febreeze smell. Almost hard to breathe. I also saw some questionable bugs and I’m hoping they don’t crawl in my suitcase and come home with me. Let’s just say, I kept all my luggage off the floor because it felt sticky.
Stayed 1 night in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, and we had everything we needed. The breakfast was good. We had a good time.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025