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Hotel Torremayor Lyon

3.5 star property

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Photo gallery for Hotel Torremayor Lyon

Front of property
Superior Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, slippers
Standard Room, 1 Queen Bed | Premium bedding, down duvets, Tempur-Pedic beds, minibar
Standard Room, 1 Queen Bed | Premium bedding, down duvets, Tempur-Pedic beds, minibar
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Ricardo Lyon 322, Providencia, Santiago, Region Metropolitana, 6650685
  • Place, Sculpture Park
    ‪9 min walk‬
  • Place, Costanera Center
    ‪10 min walk‬
  • Place, Clínica Indisa
    ‪15 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Twin Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • 50 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • 50 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

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About this property

Hotel Torremayor Lyon

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and 24-hour room service.
Hotel Torremayor Lyon offers 100 accommodations with minibars and a safe. This individually decorated accommodation includes desks. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with cable channels.

Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Torremayor Lyon, you're just a quick walk from Costanera Center. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Costanera Center and 7 minutes from Parque Arauco Mall
  • Casino, shopping centre and beach shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Hotel Torremayor Lyon.

This 3.5-star Santiago hotel is smoke free.

Los Arcos – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 40 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Torremayor Lyon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in December and close in February.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Torremayor
Hotel Torremayor Santiago
Torremayor
Torremayor Hotel
Torremayor Santiago
Torremayor Hotel Santiago
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon
Torremayor Lyon Santiago
Torremayor Lyon
Hotel Torremayor Lyon Hotel
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon Hotel Santiago

Hotel Torremayor Lyon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 325 reviews
Rating 8 - Good. 153 out of 325 reviews
Rating 6 - Okay. 38 out of 325 reviews
Rating 4 - Poor. 17 out of 325 reviews
Rating 2 - Terrible. 8 out of 325 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were fantastic
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was excellent. Wonderful location in a vibrant area with many restaurants and shops. Beautiful neighborhood of tree lined streets. Staff was great. Room was modest, but with a comfortable bed. The price was very reasonable and the room came with a complimentary breakfast. Restaurant was average. Good value overall.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price ! Very good location
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

weiyu

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A repeat visit to a charming hotel

A repeat visit to our favourite hotel in Santiago. It has charm and friendliness and is in a safe part of the city within walking distance of numerous cafes and restaurants. Also the riverside sculpture park is an easy walk. The hotel has an extensive breakfast selection with an early start if required.
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

tung wei david

Disliked: Staff & service, amenities, property conditions & facilities
The staff was very rude or unfriendly. One receptionist even called me “Ooi” with offensive tone despite that I didn’t do anything wrong!!!! There was NO wifi as advertised and reason given was too many people using it and just not working. No apology given and just “too bad” !!!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Denilson

Liked: Cleanliness, staff & service, property conditions & facilities
Ponto principal do hotel é a sua localização, com certeza. Próximo centro de providência, com lojas restaurantes e mercados. Próximo estação metrô los leones. Hotel razoável em tudo, acomodação, atendimento, café da manhã. Preço compatível com a região. No Brasil seria caro pelo que oferece. Tem um restaurante no hotel com precos compatíveis, na faixa de 15 mil pesos por refeição. Também razoável.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bem localizado, perto do metrô e em área que transmite segurança. Td pude ir a pé para vários pontos de interesse, como o MUT e o Sky Costanera. Café da manhã básico e sem muita variedade, mas ok. Tive reações alérgicas respiratórias, nao sei se pelo carpete, pelo ar condicionado ou se pela poeira existente num rebaixamento de gesso da luz indireta.
Stayed 7 nights in Mar 2026
Verified

2/10 Terrible

Mariangela C

Disliked: Staff & service
Ar condicionado não funciona direito, banheiros velhos, recepção mal educada. Wi-Fi não funcionava e não quiseram resolver. Não chamam táxi regular. Apenas condução própria ao preço que querem e têm de ser cash. Estão atrasados do mundo moderno. Não recomendo
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities
Excelente opción. La habitación es pequeña pero cómoda. La propiedad está en una zona agradable a pasos de un centro comercial. La piscina en el último piso ofrece una buena opción para relajarse. El personal fue amable. El desayuno variado. Cenamos en el restaurante del hotel y fue satisfactorio, destacando la buena atención del mozo.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Erica Esmeralda

Liked: Cleanliness, staff & service, amenities
Hugo en recepción es el mejor, excelente servicio. Las instalaciones son un poco antiguas. El aire acondicionado no funciona. La habitación se pone muy caliente, es mejor abrir la ventana. El desayuno no es muy bueno y todos los días sirven lo mismo. No varia. Ubicación es excelente, zona segura, restaurantes y tiendas muy cerca.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ralph R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage. Verhältnusmössig ruhig
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto estava organizado, a equipe super educada, café sem muita variedade
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto de bom tamanho e restaurante do hotel com boa comida a preços bons, para padrões do chile. Perto do hotel tinha casa de cãmbio, supercado e acesso ao metrô.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service
No hay establecimientos variados para comer. El internet falló varias veces.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Jayme

Liked: Cleanliness
O quarto nao possui frigobar, estamos em 5 familia, em 5 quartos e somente uma tinha um frigobar que nao funcionava
Stayed 4 nights in Sep 2025
Verified

8/10 Good

RAIMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa, nao foi melhor que a fechadura eletrônica da porta do nosso quarto estava com defeito e era um transtorno para ter acesso ao quarto mas os funcionários gentilmente sempre estavam a disposição para nos ajudar. Recomendo a troca da fechadura. Solicitamos mas nada foi feito
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Alles ok! Zentrale Lage optimal für Kurzaufenthalt
Stayed 1 night in Dec 2024
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Im Gang sehr laut! Leider! Gäste aus verschiedenen Zimmern halten sich über Stunden im Gang auf und kommunizieren sehr laut bis spät in die Nacht rein. Anderer asiatischer Gast kommuniziert per Mobiltelefon auch im Gang vor meiner Zimmertüre über eine Stunde mit lauter Stimme! Erst nach eindringlicher Bitte meinerseits beruhigt es sich, um nach einer guten Stunde wieder laut zu werden. Zimmernachbarn kann man nicht azswählen - allerdings könnten Hotelangestellte von Zeit zu Zeit die Gänge inspizieren und für Ruhe und Ordnung zu sorgen. Gehe schon mehrere Jahre in dieses Hotel und hoffe dies bleibt eine Ausnahme.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Angenehmer Ort im Zentrum von Providencia. Metrostation, Restaurants, Shopping Malls und unterschiedliche kleinere Läden in unmittelbarer Nähe.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Caryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado e em uma região super segura, profissionais excelentes. Recomendo muito !!
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente, bonito, novo, perto do metrô, várias opções de comércio e bem perto do shopping Costanera. Um parabéns especial para o funcionário Francisco ( Tico ) que nos ajudou muito!!! Café da manhã bom e com lanche para quem sai cedo p os passeios. Super recomendo!!!
Stayed 8 nights in Aug 2024
Verified

4/10 Poor

Gaston

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Creo que nunca elegi un hotel tan mal, la atencion para ser educado voy a decir que era "poco calida", la habitacion con paredes con humedad, el gel de ducha era shampoo aguado, el lector de tarjeta para entrar a la habitacion falla todo el tiempo.. pero lo peor de todo, el WIFI era inexistente... otros detalles el desayuno era desolador!!! Claramente no lo recomiendo ni volveria.. una lastima porque tiene una excelente ubicacion.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcomed like friends

This was our fifth stay and from the moment we walked through the doors we were welcomed like returning friends. Thank you Snr. Hugo. Nothing was too much trouble. The hotel is within walking distance of good restaurants, fine shopping and the sculpture park. Open-top tour busses stop round the corner on their circular city tour. It also has a small, but sufficient, rooftop swimming pool with views across the city to the Andes. Good choice of breakfast with fruit and pastries. The bar has a small outside terrace also. Also good to see the same staff year after year. Hope to return in not too many years.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Very close to the Subway and a lot of restaurants and places to go.
Stayed 7 nights in Feb 2020