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Luna Suite Departamentos

3.5 star property

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Exterior
32-inch LCD TV with cable channels, TV
32-inch LCD TV with cable channels, TV
Standard Apartment (2 people) | Free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Alonso Ovalle 840, Santiago, 8320000
  • Place, Barrio París-Londres
    ‪3 min walk‬
  • Place, Santa Lucia Hill
    ‪8 min walk‬
  • Place, Palacio de la Moneda
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Standard Apartment (2 people)

Standard Apartment (2 people) | Free WiFi, bed sheets

Standard Apartment (2 people)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Apartment, 1 Bedroom (3 people)

Basic Apartment, 1 Bedroom (3 people) | Free WiFi, bed sheets

Basic Apartment, 1 Bedroom (3 people)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom (4 people)

Family Apartment, 1 Bedroom (4 people) | Free WiFi, bed sheets

Family Apartment, 1 Bedroom (4 people)

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, 2 Bedrooms, City View

Comfort Apartment, 2 Bedrooms, City View | Free WiFi, bed sheets

Comfort Apartment, 2 Bedrooms, City View

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Apartment

Standard Apartment | Free WiFi, bed sheets

Standard Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

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Hallway
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  • Microwave
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About this property

Luna Suite Departamentos

Along with self parking, this smoke-free apartment building has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a fridge. Housekeeping is available once per stay.
Luna Suite Departamentos offers 11 accommodations with complimentary bottles of water and portable fans. Accommodation at this 3.5-star apartment has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead.

This Santiago apartment provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

During your stay at Luna Suite Departamentos, you're just a quick walk from Barrio París-Londres. Enjoy features like free WiFi in public areas, plus concierge services and self-parking (surcharge). This comfortable apartment building has 11 apartments. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchen, a deep-soaking bath and a dining area
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Palacio de la Moneda and Plaza de Armas
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
As a guest of Luna Suite Departamentos, you'll find tour/ticket assistance, concierge services, and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santiago apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per day)
  • Limited on-site self parking
  • Onsite parking options include a carport

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Deep soaking bathtub
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch LCD TV with cable channels

Laundry

  • Laundry service

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per day
  • Deposit: USD 20 per stay
  • One-time cleaning fee: USD 15
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (once per stay) (for a fee)
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units
  • Composting
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 6 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Remove leftover food and drinks and take out the rubbish
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day, plus a one-time cleaning fee of USD 15.00 and a deposit of USD 20.00 per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day
  • Pet deposit: USD 20.00 per stay
  • Pet fee: USD 15.00 per pet, per day plus a one-off USD 15.00 cleaning fee
  • Housekeeping fee: USD 10 per stay; may vary based on unit size
  • Credit card charges are subject to a surcharge of 6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

Property is also known as

Luna Suite Departamentos Aparthotel Santiago
Luna Suite Aparthotel
Luna Suite Aparthotel Santiago
Luna Suite Santiago
Luna Suite Departamentos Aparthotel
Luna Suite Departamentos Santiago
Luna Suite
Luna Suite partamentos tiago
Luna Suite Departamentos Santiago
Luna Suite Departamentos Apartment
Luna Suite Departamentos Apartment Santiago

Luna Suite Departamentos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 142 reviews
Rating 8 - Good. 57 out of 142 reviews
Rating 6 - Okay. 28 out of 142 reviews
Rating 4 - Poor. 8 out of 142 reviews
Rating 2 - Terrible. 5 out of 142 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Luna Suite review

Great for the price, nice central location and very close to the Santa Lucia metro station so you can get pretty much anywhere very easily. Quite a small room, with either two single beds or a double, plus a roller pull-out bed and another single bed in quite a confined space. Better for 3 people rather than 4. The room gets serviced every weekday and they replace towels etc. The wifi was good, the signal dropped at one point but the manager fixed it asap. The front desk staff do not speak any english, and the manager speaks very little so have a phrase book handy if you need anything. It was quite noisy at night time as there were a lot of rooms in a small space.
Verified

10/10 Excellent

REGIS

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me sentir muito bem como em casa, proprietária muito amiga
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Aline

Liked: Cleanliness, room comfort, communication

Muito bom!

Hospedagem confortável, limpa… A proprietária foi super educada e gentil, assim como os atendentes na recepção. Boa localização.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Près de toutes les attractions Voisinage bruyant la nuit. Logement confortable mais le sofa avait été remplacé par un lit donc pas d'endroit pour s'asseoir.
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

Alejandra

Liked: Cleanliness, property conditions & facilities
La ubicación. No me gustó que era muy muy frío, tanto que terminamos con un resfriado fabuloso. No tenía calefacción y si bien es primavera el viento de la cordillera es helado. Deberían tener estufas. A partir de las 17 se ponía congelado. No le da el sol en ningún momento. Pasamos frío.
Stayed 7 nights in Oct 2018
Verified

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Muy buena ubicación y lugares de comida cerca. Calefacción no se encontraba funcionando, pero lo bueno es que se contaba con ropa de cama adicional
Stayed 4 nights in May 2018
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables las personas que nos atendieron. Muy cómodo en cuanto a la ubicación.
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Megan

Liked: Room comfort
Disliked: Staff & service

Waste of money

First of all, this is not a hotel or tourist apartments. It's residence apartment block, so you get no help from the front desk, no access to the gym and no access to the laundry room. We booked this place on the understanding we could use the the gym and laundry room, the website gave false information. When cooking in the kitchen, the power would cut out every 30 seconds, the people who own the apartment were unhelpful in fixing this. My advice would be not to bother and go somewhere else.
Stayed 5 nights in Dec 2017
Verified

6/10 Okay

Non

マンション型民泊

ホテルと思っていたら、マンションでした。言葉も問題ありました。フロントデスクにいる人はスペイン語しかできません。チェックアウトの時に、問題発生しました。フロントデスクの人はお金の精算はしてくれませんでした。その時初めてここが民泊という事に気づきました。その後フロントデスクの人が貸主に連絡を取ってくれ、その人と直接お金のやり取りをしてようやくチェックアウトできました。約1時間くらいかかりました。急いでいたら言葉も通じないしかなりあせる状況でした。
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Quarto limpo porém barulhento e sem blackout

Bom quarto. Preço justo. Próximo ao meu local de interesse, porém muito barulhento e sem blackout nas janelas. Não é ideal para quem quer relaxar. Somente para quem o utilizar somente para dormir à noite. Durante o dia é impossível cochilar. Muito barulho urbano e claridade total em todos os cômodos.
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel accesible

todo muy bueno desde la recepcion, muy buena atencion.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient location, great price

I liked everything, but the only problem was the noise coming from me the street
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No volvería jamás en la vida.

No lo recomiendo y no volvería por nada del mundo.
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal

Todo bien, ningun problema.
Verified

6/10 Okay

Celina M

Liked: Property conditions & facilities, room comfort

apartamento ajeitado

O apartamento é confortável com cozinha, microondas, frigobar e utensílios necessários. Localização é boa à algumas quadras do metrô, mas dá para fazer vários passeios à pé. Como era apartamento não tinha limpeza diária mas trocaram as toalhas de banho 1 vez na estadia de 1 semana.
Verified

2/10 Terrible

Andrés

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como ya había comentado, fue una estafa. Una vez que llegué, me tomó los datos, sacó fotos a la documentos, y al último me dijo que no recibía tarjetas, cuando la reserva la hice con tarjeta. Yo espero no encontrarme con una sorpresa cuando llegue el resumen Por otro lado tuve que salir a buscar otro hotel perdiendo todo el día asta que conseguí.
Verified

4/10 Poor

alpmayu

Disliked: Staff & service, property conditions & facilities, room comfort

Gritty Area

Rude contact person who insisted on having a paper proof of booking. Took payment in USD cash and complained about every single bill which was even slightly crumpled. Room given was not the same as advertised - expected double + 2 twin beds, got 2 twins and a trundle. Avoidable place.
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

muy buena ubicacion cerno a todo!

en bello lugar me ha gustado todo excepto el transito ya q eh alquilado un auto y nadie me dijo q seria tan dificil manejar en esa ciudad !
Verified

6/10 Okay

danny gloria

Liked: Cleanliness, staff & service, property conditions & facilities

Arreglar puertas

Nos fue bien, el lugar es agradable y tranquilo, permite prepararse comidas sencillas como el desayuno, la pasamos bien... aunque debieron arreglar las puertas de entrada y del baño que no cerraban con facilidad
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen valué for money
Verified

10/10 Excellent

Renato Araújo

Liked: Property conditions & facilities, room comfort
Tranquilo, barato próximo do centro e do metrô.
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo voltarei sempre
Verified

8/10 Good

maria odavias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desafortunado

Tuve un problema de seguridad
Verified

2/10 Terrible

Otávio

Disliked: Cleanliness, staff & service, room comfort

PÉSSIMO E SUJO

Ficamos muito decepcionados com o estado em que se encontrava o apartamento. Quando entramos parecia tudo em ordem, entretanto, bastou ficarmos alguns minutos dentro para ver que estava sujo (bolas de poeira em algumas partes do apartamento), toalhas sujas, lençóis de cama sujos, inclusive com pelos pubianos... NOJENTO! A cama também era muito desconfortável, era possível sentir as molas na hora de dormir... sem falar que havíamos pedido cama de casal e ao chegarmos nos deparamos com duas de solteiro... Ademais, o WI-FI era de péssima qualidade... mal e mal abriam os e-mails... e a conexão caía a todo momento. Se estão oferecendo um serviço que o prestem com qualidade!!!! Por fim, não recomendo a permanência neste local. A viagem foi maravilhosa, enquanto não estávamos dentro desse apartamento...!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Todo estaba perfecto. El apartamento impecable y super cómodo. El dueño muy cordial y amable. Más que recomendable. Y nos dejaron ingresar antes del horario publicado porque habíamos llegado temprano. No tuvimos ningún inconveniente.