Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property

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Room options

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

9.2 out of 10
Wonderful
(92 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed (Mobility & Hearing/Roll-In Shower)

Junior Suite, 1 Queen Bed (Mobility & Hearing/Roll-In Shower) | Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 Queen Bed (Mobility & Hearing/Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

Room With 2 Double Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

1 Qn Jr Ste Mobility Hearing Accessible Ris

  • Sleeps 3
  • Free Wi-Fi

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Exterior
Novotel Santiago Providencia
Providencia
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,001 reviews
The price is CHF 70
14 Jun - 15 Jun
Novotel Santiago Providencia

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

An outdoor pool, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a snack bar/deli, a conference centre and coffee/tea in a common area.
Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Ola Santiago Providencia, Tapestry Collection by Hilton's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Costanera Center. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at UGO BAR&FOOD
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Costanera Center and 7 minutes from Plaza de Armas
  • Airport shuttle service available for a fee
Ola Santiago Providencia, Tapestry Collection by Hilton offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Ola Santiago Providencia, Tapestry Collection by Hilton. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Santiago hotel is smoke free.

The hotel hosts a free manager's reception daily.
UGO BAR&FOOD – Overlooking the pool and garden, this bar serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (102 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 24.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Ola Santiago Providencia, Tapestry Collection by Hilton offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ugo Hotel

Ola Santiago Providencia, Tapestry Collection by Hilton Hotel

Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 617 out of 816 reviews
Rating 8 - Good. 144 out of 816 reviews
Rating 6 - Okay. 33 out of 816 reviews
Rating 4 - Poor. 12 out of 816 reviews
Rating 2 - Terrible. 10 out of 816 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Stayed 4 nights in Feb 2026

10/10 Excellent

Mariano

Stayed 1 night in Feb 2026

10/10 Excellent

Rick, Cascade

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and modern hotel in a great neighborhood. Would recommend.
Stayed 2 nights in Feb 2026

10/10 Excellent

Camille, Washington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean ans spacious room, very nice staff. Plentiful breakfast, good coffee and small but nice pool. Quiet neighborhood with lovely restaurants. Close to tallest building in the Americas, short taxi ride to Old Town and museums. I would gladly stay there again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Camille, Washington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, spacious room. Plentiful breakfast. Nice small pool. Helpful staff. Conveniently located with shopping, restaurants and pharmacies nearby in residential neighborhood. Quiet A/C a plus.
Stayed 1 night in Feb 2026

10/10 Excellent

Marguerite

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff. Very helpful and nice. Location is GREAT. Transportes Celedon is wonderful for pick up and return to the airport. They also do individual tours and take you to both cruise terminals Valparaiso and San Antonio. The front desk at Ola Hotel can book this for you.
Stayed 4 nights in Feb 2026

10/10 Excellent

Sylvie, Belleville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and staff friendly. Very good location close to metro and malls.
Stayed 4 nights in Feb 2026

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were great
Stayed 3 nights in Dec 2025

8/10 Good

rukaya

Stayed 6 nights in Feb 2026

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Clean rooms, great location.
Stayed 5 nights in Feb 2026

10/10 Excellent

CLAUDIA GABRIELA

Stayed 7 nights in Feb 2026

10/10 Excellent

Ryan

Stayed 3 nights in Feb 2026

10/10 Excellent

Tejal

Stayed 2 nights in Feb 2026

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean. Location great and safe neighborhood
Stayed 3 nights in Jan 2026

10/10 Excellent

Greg

Stayed 5 nights in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Maya

Stayed 2 nights in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Very clean, comfortable and friendly and helpful staff as well
Stayed 3 nights in Jan 2026

10/10 Excellent

jemima, portland

Liked: Cleanliness, amenities, property conditions & facilities
Well located delightful home for a few days. Convenient to hop on hop off, the Consstera Center few blocks away, the cable car to San Cristobal Hill, great restaurants around and walking distance to MUT! Staff is friendly and helpful. Agustin and Cecilia gave us outstanding recommendations to make our visit to Santiago worth coming back to. Room is comfortable and clean.
Stayed 4 nights in Jan 2026

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfest is really good. The only point is about the amount of people making a lot of lines and noise.
Stayed 4 nights in Dec 2025

10/10 Excellent

Katherine

Stayed 1 night in Jan 2026

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities
Room was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Gaetan, Russell

Liked: Cleanliness, amenities, property conditions & facilities
While a bit out of the way, the hotel offers good quiet rooms and peaceful surroundings. Great front desk staff - totally customer oriented and will go the extra mile for you. Good place to stayfor business and leasure if in Santiago.
Stayed 4 nights in Jan 2026

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern, great pool/outdoor area, good breakfast, great location- Oggi gelato right across the street!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Nice staff, great location, two queen-bed rooms available
Stayed 1 night in Dec 2025