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VO Hotel Barrio Italia

3.5 star property

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Photo gallery for VO Hotel Barrio Italia

Front of property – evening/night
A restaurant with multiple tables set for dining, featuring a view of greenery outside.
A hotel reception desk with a glass top, a framed picture above, and two wall-mounted lamps.
A spacious living area with a dining table, chairs, a sofa, and a coffee table. There are framed pictures on the walls and a potted plant on the coffee table.
A hotel room with a bed, a desk, a chair, a bathroom with a bathtub, and a mirror.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Victoria Oriente 0139, Santiago, Region Metropolitana, 8320000
  • Place, Pontifical Catholic University of Chile
    ‪13 min walk‬
  • Place, Santa Lucia Hill
    ‪19 min walk‬
  • Place, Patio Bellavista
    ‪4 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Standard Triple Room

A hotel room with two beds, each with a brown and white bedspread, a dark headboard, bedside lamps, and a telephone on the nightstand.

Standard Triple Room

  • 42 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, two chairs, a small table, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a bedside table with a lamp, a TV, and a window with curtains.

Twin Room

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Jetted Tub

A hotel room with a bed, a desk, a chair, a bathroom with a bathtub, and a mirror.

Double Room, Jetted Tub

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

VO Hotel Barrio Italia

Along with 24-hour room service, this hotel has a 24-hour front desk and tour/ticket assistance. Self parking is free. Other amenities include free breakfast and a reception hall.
VO Hotel Barrio Italia offers 28 air-conditioned accommodations, with a safe. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at VO Hotel Barrio Italia, you're just a quick walk from Medical Center Hospital Worker. Features include free breakfast and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Teatro Universidad de Chile and Pontifical Catholic University of Chile
Free breakfast is served. VO Hotel Barrio Italia also features tour/ticket assistance and 24-hour room service. Free self parking is available.
Guests are served a free breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Colonial architecture
  • Reception hall

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

VO Hotel Barrio Italia Santiago
Hotel Victoria Oriente Express Santiago
Victoria Oriente Express
Victoria Oriente Express Santiago
VO Hotel Express Santiago
VO Hotel Express
VO Express Santiago
VO Express
VO Barrio Italia Santiago
VO Barrio Italia
VO Hotel Barrio Italia Hotel
VO Hotel Barrio Italia Santiago
VO Hotel Barrio Italia Hotel Santiago

VO Hotel Barrio Italia Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 128 reviews
Rating 8 - Good. 41 out of 128 reviews
Rating 6 - Okay. 34 out of 128 reviews
Rating 4 - Poor. 14 out of 128 reviews
Rating 2 - Terrible. 18 out of 128 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Paolo

Liked: Cleanliness, property conditions & facilities

Bueno, bonito y si está en oferta, conveniente.

En general, bien, pero no les recomiendo la habitación 61, en la cual me hospedé, ya que no tiene frigobar (como indicaron) y funciona 1 enchufe de los 4 que posee. Me parece poco prolija la revisión que se hace a la habitación antes de entregar y prometer servicios que realmente no tiene.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal, comodo, limpio

Excelente, gente muy atenta, muy limpio, buena comida y buen servicio
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Marcela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Recomendable- Pésimo Servicio

La peor experiencia que he tenido. Muy amateurs, todo improvisado, pésima gestión, se complican y hacer que el pasajero resuelva los problemas. No tienen estacionamiento para los pasajeros y los que tienen indican que es para la Dueña .... Impresentable la atención
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, excepto por la recepción ya que no había sistema y las reservas no fueron vistas.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , salvo no funciono la calefacción , pero no avisamos.
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Cama con muicho desajuste, habitacion asignada ultimo piso sin ascensor, sin toallero la habitacion, la reservacion incluia bañera con hidromasajes, al llegar fue asignada una habitacion sin dicho equipamiento, bebdia al llegar no hubo al reclamar se nos asignaron 2 refrescos
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente. Recomendo!

Muito bom esse hotel. Funcionários muito atenciosos e prestativos. Transfer para o aeroporto disponível, mediante pagamento (20.000 pesos) com um motorista muito educado. Restaurante muito aconchegante e ótima comida.
Stayed 2 nights in May 2018
Verified

6/10 Okay

Mariano

Buena relación precio calidad

Es fácil de llegar. La habitación era cómoda y limpia! Buen desayuno!
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Juan Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, check in muy tarde 15:00 horas, servicio de mucama muy lento.
Verified

2/10 Terrible

m.b

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A

1-They forgot to put towel in bath room 2-a lot of ants in the bath room and on the bed. 3-I was at the 4 th floors and with no elevator 4-WiFi at the 4 th floor didn’t work most the time.
Stayed 3 nights in Feb 2018
Verified

2/10 Terrible

Simpatico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience in Santiago

I payed full price online and then rudely was asked to pay more for the room since apparently the price advertised on Expedia wasn’t enough and didn’t include taxes. The manager threaten calling the police and not allowed me leaving the hotel until paying the made up charge. Then when I agreed to pay, they also charged me a made up tax on top of the already taxed amount agreed upon. They made me so late that I lost my flight, having to pay extra to catch the next available flight, and losing my connection in Panama making me spent an extra night there. Terrible experience, evil vile people.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Hotel se encuentra cerca del metro

Hotel está en una zona poco atractiva. El personal que cubre el turno de la noche es poco competente. Hotel ofrece más que finalmente cumple
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

Eduardo

Liked: Staff & service, property conditions & facilities

Estadía en hotel VO

Partió mal con la necesidad de pagar el impuesto, ya que no aparece tan explícito al hacer la reserva, espacios pequeños de desplazamiento al interior del hotel, habían lavado la alfombra de las escala y se colocó sabanas que podrían haber provocado un accidente
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opcion para conocer Santiago, un lugar muy centrico donde podrás conocer los mejores lugares de Chile
Stayed 9 nights in Jul 2017
Verified

6/10 Okay

sueli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização excelente, lado do metrô, bairro bom

Funcionários prestativos e atenciosos, café da manhã bom e simples
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Hotel sem elevador!!!

O apartamento é pequeno, porém bem confortável. Na descrição do hotel não localizei nenhuma informação sobre ter ou não elevador, em caso de ir com idosos e/ou crianças, não aconselho. Café da manhã bem simples, mas satisfatório. Um detalhe, mesmo estando frio, solicitei gelo e em nenhum dos dois dias, o hotel disponibilizou.
Stayed 2 nights in Jun 2017
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

6 pisos ... sin ascensor

muy buena ubicacion. cochera espantosa. 6 pisos y no hay ascensor. y el equipaje.... acarrealo tu!!!!
Verified

8/10 Good

Verified traveller

Buen hotem

Buena atención pero no tiene ascensor y para la habitación tuvimos q subir 6 escaleras
Verified

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Staff and pretty good hotel

I'm still amaze by the incredible staff they have, the two receptionists a colombian and an haitian were so extremely nice, also a venezuelan girl, i stayed at the hotel with my 1 year old son and they where all eager to help, i will definitely staying there again when i go back to santiago, one of the big pluses is the ballet parking system they have and the breakfast is simple but really good
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Localização, acomodação e café da manhã

Perto do Metro, supermercado e num bairro muito tranquilo mas muito próximo do Bairro Itália um dos melhores de Santiago com bares e restaurantes
Verified

6/10 Okay

Angelo

Liked: Staff & service

O Hotel é agradavel, café da manhã razoavel.

O que não gostei foi ter que subir de escada até o ultimo andar com (3) malas pesadas.
Verified

10/10 Excellent

Jackson r fragoso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bom

No geral, o hotel é simples, mas muito bom. Não posso reclamar em nada.
Verified

10/10 Excellent

Sergio Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel confortable em area segura

observacao: contrario ao que e anunciado no hotel.com, o check in e as 15:00 e o check out e a 12:00.
Verified

6/10 Okay

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con cucarachas

Cuando llegamos nos dijeron que no había habitación en el hotel y nos derivaron a un apart hotel de la misma cadena. Cuando llegamos, todas las cocheras estaban ocupadas y tuvimos que llevar el auto nuevamente al hotel. cuando nos mostraron la habitación, habían cucarachas, no andaba el wi fi y nos prepararon el desayuno para dos y nosotros eramos tres personas.No lo recomiendo.
Verified

4/10 Poor

MARIA APARECIDA

Disliked: Staff & service, property conditions & facilities

Não recomendo

O hotel tem uma boa aparência, mas a localização não é muito boa, fica há +/- dois quilômetros e meio de distancia de restaurantes e pontos interessantes , o café da manhã é ruim (a ponto de um dia não ter quase nada para comer), o suco é de pacote (pozinho artificial), os atendentes descomprometidos e muito pouco solícitos , não tem elevador e é você quem tem que carregar suas malas, o wi-fi não pega nos quartos mais altos.