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Radisson Hotel Santo Domingo

4.5 star property

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Photo gallery for Radisson Hotel Santo Domingo

Lounge
Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds
Meeting facility
Interior
Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

Map
Presidente Gonzalez #10 Esq Tiradentes, Santo Domingo, Distrito Nacional, 10124
  • Agora Mall
    ‪17 min walk‬
  • Sambil Santo Domingo
    ‪2 min drive‬
  • Blue Mall
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Premium Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Radisson Hotel Santo Domingo

Luxury hotel connected to a shopping centre in Santo Domingo with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Radisson Hotel Santo Domingo offers 175 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature down duvets. 32-inch plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santo Domingo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Radisson Hotel Santo Domingo. During your stay, you'll be connected to a shopping centre and just a quick walk from United Hearts Clinic. Free WiFi in public areas, 2 restaurants and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Festival Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a gym
  • Just a 3-minute drive from Centro Olimpico and a few minutes from Agora Mall
  • Beach, local-area and shopping centre shuttle service available for a fee
Radisson Hotel Santo Domingo offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A nightclub, a terrace, and multilingual staff are also featured at the luxury Radisson Hotel Santo Domingo. You'll have access to the health club at a partner property.

This 4.5-star Santo Domingo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Festival Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Tropical Restaurant – On-site restaurant. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 15 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Festival Restaurant
  • Tropical Restaurant

Things to do

  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Radisson Hotel Santo Domingo offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Naco
Hotel Plaza Naco
Hotel Plaza Naco Santo Domingo
Naco Hotel
Plaza Naco
Plaza Naco Hotel
Plaza Naco Santo Domingo
Radisson Hotel Santo Domingo
Radisson Santo Domingo
Radisson Santo Domingo
Radisson Hotel Santo Domingo Hotel
Radisson Hotel Santo Domingo Santo Domingo
Radisson Hotel Santo Domingo Hotel Santo Domingo

Radisson Hotel Santo Domingo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marisol

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole Aimee, La Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a night in the city
Stayed 1 night in Mar 2025

4/10 Poor

Rosaeva

Liked: Staff & service
Disliked: Property conditions & facilities
Cuando llegamos todo estaba bien. La habitación es regular, pero cómoda para lo que necesitábamos. Lo que encontramos es qAvisaron que a las 3pm iniciaban trabajo de mantenimiento de los aires y aun a las 3am el aire no enfriaba... justo 3:45am se desato un ruido repentino del aire... vino un personal y soluciono, dejando un ruido mínimo, pero no pudimos dormir bien y ya no tenia a donde ir con dos niñas tan tarde. Sin descansar bajamos... a desayunar y este estuvo muy bueno y variado... el personal del mismo super gentil y atentos. La piscina que esta al lado del lugar del desayuno, se encontraba limpia y en muy buenas condiciones... mi hija pudo distraerse un poco y divertirse.
Stayed 1 night in Mar 2025

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I reported not having hot water and it took them 2 days to get it right. Very poor customer service!
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Stayed 1 night in Mar 2025

10/10 Excellent

Sophania

Stayed 8 nights in Mar 2025

10/10 Excellent

Lehron

Liked: Amenities
location, pool and satff and casino
Stayed 2 nights in Mar 2025

8/10 Good

Anamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Todd

Liked: Staff & service, amenities
Very clean and professional. Staff was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and professional staff. Very attentive. Rooms are clean. Close to commercial area, shops, banks, restaurants, waking trails. Gym membership to a professional, well equips gym across the street.
Stayed 2 nights in Mar 2025

6/10 Okay

brinio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there for 4 days…everything was amazing…included the staff at the restaurant
Stayed 3 nights in Mar 2025

10/10 Excellent

Damiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Huesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and the room was beautiful and huge. It was only one night so I didn’t get to explore as much. It was a little out from the hotel but the drive was nothing compared to how nice the room was.
Stayed 1 night in Mar 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment
Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Stayed 7 nights in Mar 2025

4/10 Poor

Timoteo

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I was suggested this hotel because it was good and other guests had stayed there. When I made my reservation using trivago.com, I picked a room with breakfast included. When I arrived in Santo Domingo, I called the hotel, asking for a shuttle service. The receptionist told me to just take a taxi; we don't offer such a service. When I got to the hotel to check in, the clerk said that breakfast was not included and that I would have to pay 15 USD. I noted that I made my reservation through Trivago, which was listed. She said no. I didn't want to argue. I let it go. The rooms in this hotel are clean but run-down. It is an old building that has undergone little to no remodeling over the years. The staff, two or three out of the rest, provided good service. I can't say the same about the rest of the staff. Asking for something was like, "Why are you asking for that?" The same thing happened in their restaurant on the first floor. Every time I called the server for something, he felt like he was being bothered. Really? Is that how you give service? Compared to the Barcelo in Guatemala City, there is a huge day and night difference in service and how the staff approaches the guests. If I have to rate these two hotels. The Barcelo in GC gets 90/100, and the Radisson in Santo Domingo 41/100. When I return to Guatemala, I will stay at the Barcelo Hotel again, and a big FAT NO!! to the Radison when I return to Dom Rep later this year.
Stayed 5 nights in Mar 2025

10/10 Excellent

Joaquin

Stayed 1 night in Mar 2025

10/10 Excellent

MANUEL, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD BUT THE FURNITURES IN THE ROOM ARE VERY OLD ONLY TV ARE NEW
Stayed 1 night in Mar 2025

2/10 Terrible

Ruddy

Stayed 1 night in Nov 2024

2/10 Terrible

Phillip

Disliked: Staff & service
I didn't have hot water for a day, then no water from faucet! Room phone doesn't work and they never fixed it. Not good for business.
Stayed 3 nights in Feb 2025

10/10 Excellent

Celso

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Josefa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant but the check in process was very slow. It was even slower when we had to change room as the first one didn't include a safety box. Other than that it was ok. Thank you.
Stayed 2 nights in Feb 2025

10/10 Excellent

Abner

Liked: Cleanliness, staff & service, property conditions & facilities
The staff from bottom to top were exceptional.They make you feel like home
Stayed 6 nights in Feb 2025