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Comfort Hotel Santos

3.0 star property

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Photo gallery for Comfort Hotel Santos

Lobby
Free daily continental breakfast
Front of property – evening/night
Premier Double Room | Living area | 42-inch Smart TV with cable channels
Suite Luxo Queen Nao Fumante | Minibar, in-room safe, blackout curtains, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Rei Alberto I, 177 181, Ponta da Praia, Santos, 11030-381
  • Place, Ponta da Praia Beach
    ‪11 min walk‬
  • Place, Santos Convention Center
    ‪14 min walk‬
  • Place, Santos Harbor
    ‪14 min walk‬

Room options

View all photos for Superior Twin Non-Smoking

Superior Twin Non-Smoking | Minibar, in-room safe, blackout curtains, free WiFi

Superior Twin Non-Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Queen Non-Smoking

Superior Queen Non-Smoking | Minibar, in-room safe, blackout curtains, free WiFi

Superior Queen Non-Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Superior Queen Nao Fumante

Suite Superior Queen Nao Fumante | Minibar, in-room safe, blackout curtains, free WiFi

Suite Superior Queen Nao Fumante

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Luxo Queen Nao Fumante

Suite Luxo Queen Nao Fumante | Minibar, in-room safe, blackout curtains, free WiFi

Suite Luxo Queen Nao Fumante

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, blackout curtains, free WiFi

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Accessible

Standard Room, Accessible | Minibar, in-room safe, blackout curtains, free WiFi

Standard Room, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Double Room

Premier Double Room | Living area | 42-inch Smart TV with cable channels

Premier Double Room

  • Sea view
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed | Living area | 42-inch Smart TV with cable channels

Comfort Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Queen Non-Smoking

Premium Queen Non-Smoking | Minibar, in-room safe, blackout curtains, free WiFi

Premium Queen Non-Smoking

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Twin Non-Smoking

Premium Twin Non-Smoking | Minibar, in-room safe, blackout curtains, free WiFi

Premium Twin Non-Smoking

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Comfort Hotel Santos

This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, a rooftop terrace and valet parking.
Comfort Hotel Santos offers 161 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a steam room.
During your stay at Comfort Hotel Santos, you're just a quick walk from Beach Edge Gardens. Free breakfast, free WiFi in public areas and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Brazilian cuisine while dining at Restaurante Comfort Hotel
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and multilingual staff
  • On-site recreation includes a steam room
  • Just a 1-minute drive from Santos Harbor and 12 minutes from Gonzaga Beach
  • Cats and dogs welcome for a fee
Comfort Hotel Santos offers its guests an indoor pool and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Comfort Hotel Santos. Parking is available for a fee.

This 3-star Santos hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
Restaurante Comfort Hotel – This restaurant specialises in Brazilian cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (BRL 40 per day)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Comfort Hotel

Things to do

  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 204 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 204 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Hotel Santos
Comfort Santos
Comfort Hotel Santos Brazil
Comfort Hotel Santos Hotel
Comfort Hotel Santos Santos
Comfort Hotel Santos Hotel Santos

Comfort Hotel Santos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 427 out of 774 reviews
Rating 8 - Good. 251 out of 774 reviews
Rating 6 - Okay. 56 out of 774 reviews
Rating 4 - Poor. 21 out of 774 reviews
Rating 2 - Terrible. 19 out of 774 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom Hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before a cruise.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, good food, effective hands on management quickly responds to guest's needs.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was really nice. Wonderful breakfast
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, friendly and supportive
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Ndn
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really nice
Stayed 11 nights in Mar 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second year we stay there, and we are coming back.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Good internet, good breakfast, helpful staff. Located 2 blocks from the main street and beach.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and ideal for Blue Med centre.
Stayed 3 nights in May 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for a wonderful stay.

Incredibly helpful staff. Very well run, comfortable, clean hotel. Great location in a safe neighborhood near the beach. My only complaint is that the internet was not terrribly reliable.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, well ventilated, and reasonably spacious. The staff was friendly and helpful, in particular Mariana De Oliveira, always helping us at the restaurant.
Stayed 11 nights in Nov 2023
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people are so friendly and prompt to help you when you need. That's my third time in this hotel. Will come back again
Stayed 12 nights in Jun 2022
Verified

10/10 Excellent

Yelena

Room big and clean. But staff unfriendly
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Edilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa
Stayed 1 night in Apr 2023
Verified

8/10 Good

ROBERTA LIMA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff were very polite and accommodating. Special mention to Filipe at reception / hotel entrance who paid our taxi , as the taxi’s card machine did not work . He was very kind and trusting as it took one hour or so until we could pay him back . Compared to other hotels we stayed in santos , this had an organised breakfast ; very clean rooms and obliging and pleasant staff .
Stayed 13 nights in Dec 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
I would give 6 stars for friendlyness and helpfulness of the crew if I could. The building maintenance needs a few touches like refreshing some ceiling paint here and there, and a bit more attention to cleaning, but nothing serious. Suggestions: provide 2 towels per guest as standard (to dry long hair), and make outlet adapters available if required.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel at the last minute due to an impulse decision to stay in Santos a few days after taking a MSC cruise. I did not have any high expectations but just wanted a place to stay near the beaches. I was pleasantly surprised by this property. They offer a very good included hot breakfast including omeletes and tapioca made to order along with a gym and a surprising lively rooftop bar at night. Paid parking is also available. This location is NOT in the center of the beach area and is not beach front. It's located more or less after passing the beaches and sits about a block away from the beach. Therefore, we used Uber to get to the center of the action but it was only about a 7-8 minute ride. In fact we rented electric scooters to get back to the hotel. would stay here again without hesitation. he beach area is very nice and safe. But be aware that the staff does not speak English.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

ANTONIO

Liked: Cleanliness, amenities
O checkin foi um pouco demorado com fichas para preencher e dados para conferir.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ygor

Disliked: Cleanliness, amenities
Banheiro molha muito, a privada do guardo tinha aquela mancha amarela no fundo, típico de privada que não passam uma escova para limpa a semanas. O estacionamento não está incluso como diz no anúncio, é necessário pagar por fora.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

rogerio

Liked: Cleanliness, staff & service, amenities
Equipe atenciosa; cômodo razoável
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Carmen Sarilho

Liked: Cleanliness, amenities, property conditions & facilities
Localização excelente. Disponibilidade para entrar no quarto antes do horário do check-in o que facilitou na chegada. Quarto arendeu as expectativas. Faltou clareza nas informações do Bar no rooftop em relação à pagamento de R$ 30 por pessoa para entrar no espaço sem retorno do valor por consumação. E atendimento ruim por parte dos atendentes que ficam na entrada do bar. Não entramos.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vanina

Liked: Cleanliness, staff & service, amenities
Boa localização
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities
Muito bom! Um atendimento de muita qualidade, profissionais atenciosos. Café da manhã bem servido. A única coisa que me deixou bem surpresa é um hotel tão bom quanto este não ter estacionamento próprio, tive que pagar a estadia do meu carro e só descobri isso no momento que cheguei, foi decepcionante e este ponto pesou muito para uma próxima estadia em Santos.
Vista da janela do quarto.
Vista da janela do quarto.
Ponta da praia.
Stayed 7 nights in Jan 2026