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Norte Palace Hotel

3.0 star property

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Photo gallery for Norte Palace Hotel

Suite | Minibar, free WiFi
Free daily buffet breakfast
Minibar, free WiFi
Outdoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015
  • Place, Praia de Guriri
    ‪21 min drive‬
  • Place, Praia do Oitizeiro
    ‪23 min drive‬
  • Place, Praia Aldeia do Coco
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Minibar, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Minibar, free WiFi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Minibar, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Minibar, free WiFi

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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Exterior
Ibis Styles Sao Mateus
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 200 reviews
The price is CHF 46
includes taxes & fees
26 Jun - 27 Jun
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About this property

Norte Palace Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a sauna and a business centre.
Norte Palace Hotel offers 10 air-conditioned accommodations, with minibars. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Sao Mateus hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Features at Norte Palace Hotel include free breakfast, WiFi in public areas and self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • 8.3 miles (13.3 km) from Praia de Guriri and 9.2 miles (14.9 km) from Praia do Oitizeiro
Norte Palace Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. Barbecue grills, tour/ticket assistance, and a garden are also featured at Norte Palace Hotel. Free self parking is available.

This 3-star Sao Mateus hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Norte Palace Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Norte Palace Hotel Hotel
Norte Palace Hotel Sao Mateus
Norte Palace Hotel Hotel Sao Mateus

Norte Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 95 reviews
Rating 8 - Good. 22 out of 95 reviews
Rating 6 - Okay. 18 out of 95 reviews
Rating 4 - Poor. 5 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LARS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the city center.

I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alexandre

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Joshua

Disliked: Staff & service
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Daniele

Disliked: Amenities
Travesseiros horríveis muito duro. Quarto com frigobar mais ou menos armário em condições mais ou menos e sem nenhum cabide banheiro com janela sem vidro jateado ou cortina pra privacidade e café da manhã sem muita opção...equipe boa. De qualquer forma não ficaria de novo.
Porta não fechava direito
Nenhum cabide pra pendurar roupa
Travesseiro horrível, duro demais ...acordei com dor de cabeça...péssimo
Stayed 1 night in Feb 2026
Verified

8/10 Good

JOSE AUGUSTO VELOZO

Liked: Cleanliness, staff & service, amenities
Tava tudo ótimo, o quarto, a limpeza, o atendimento, a única coisa que deixou a desejar foi o café da manhã, poderia ter sido melhor.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Romulo

Liked: Cleanliness, staff & service, amenities
Quarto bem limpo e confortável, equipe bem receptiva.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gerson

Liked: Cleanliness, amenities, property conditions & facilities
Excelente custo benefício
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sintia

Liked: Staff & service, amenities
Disliked: Cleanliness
Pelo valor, estava dentro do esperado , em questão de ser simples mais confortável. Algo que poderia melhorar, e a limpeza, o banheiro as paredes parecia que fazia tempo que não eram lavadas.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

CLEYDER MARCOS

Liked: Cleanliness, staff & service, amenities
Boa localização. Wi fi desejável.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sandra Cecilia

Liked: Cleanliness, property conditions & facilities, room comfort
Café da manhã simples e com funcionários mal humorados
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Jorge Dias

Liked: Cleanliness, staff & service, amenities
A cama de casal oferecida não estava confortável
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge Dias

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jordilton

Liked: Cleanliness, staff & service, amenities
Equipe prestativa
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Mariana

Liked: Cleanliness, staff & service
Hotel simples mas atendeu às necessidades. Equipe gentil. Café da manhã poderia ser melhor
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Sandra Cecilia

Disliked: Cleanliness
Boa localização. Mas a noite não dá para andar a pé.O quarto está limpo e confortável mas a coberta suja que foi trocada imediatamente após reclamação. O b as Mg eito está sujo e cheio de cabelo no chão e o vaso com um cheiro horrível que com uma limpeza resolveria.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luiz C S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim ar-condicionado top, quarto limpo, equipe excelente e o café da manhã ótimo.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opção certa na minha viagem
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Naira

Liked: Cleanliness, staff & service
A equipe atendeu muito bem, mas o café da manhã e o ar condicionado do quarto deixaram muito a desejar.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Djalma Bomfim

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quarto velho, chuveiro ruim , cama ruim. Só a localização do hotel que é boa. Café da manhã melhor ir em uma padaria e fazer um lanche.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente limpo e cheiroso
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito e foi de fácil localização, limpo e com ar-condicionado top
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia com a minha mãe foi conchegante e tranquila.
Stayed 4 nights in Mar 2025