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Carillon Plaza Hotel

3.0 star property

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Photo gallery for Carillon Plaza Hotel

Reception
Superior Room | Minibar, in-room safe, soundproofing, free WiFi
Rooftop pool
Lobby
Standard Studio | Minibar, in-room safe, soundproofing, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
R. Bela Cintra, 652, Consolação, São Paulo, SP, 01415-000
  • Place, Rua Augusta
    ‪3 min walk‬
  • Place, Paulista Avenue
    ‪6 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | Minibar, in-room safe, soundproofing, free WiFi

Standard Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Sofa Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Minibar, in-room safe, soundproofing, free WiFi

Executive Studio Suite

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, soundproofing, free WiFi

Superior Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio, Accessible

Standard Studio, Accessible | Minibar, in-room safe, soundproofing, free WiFi

Standard Studio, Accessible

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Miscellaneous
ibis budget Sao Paulo Paulista
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,336 reviews
The price is CHF 36
includes taxes & fees
30 Mar - 31 Mar
ibis budget Sao Paulo Paulista

About this property

Carillon Plaza Hotel

A 24-hour front desk, a front desk safe and free self-parking are available at this smoke-free hotel. WiFi in public areas is free.
Carillon Plaza Hotel offers 49 air-conditioned accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.
During your stay at Carillon Plaza Hotel, you're just a quick walk from Paulista Avenue. Enjoy features like free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe and a lift
  • Within a 10-minute walk of Paulista Avenue and Frei Caneca Shopping and Convention Center
As a guest of Carillon Plaza Hotel, you'll find a front desk safe and a lift. Public spaces have free WiFi. Free self parking is available.

This 3-star São Paulo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carillon Plaza
Carillon Plaza Hotel
Carillon Plaza Hotel Sao Paulo
Carillon Plaza Sao Paulo
Carillon Plaza Hotel Sao Paulo, Brazil
Carillon Plaza Hotel Hotel
Carillon Plaza Hotel São Paulo
Carillon Plaza Hotel Hotel São Paulo

Carillon Plaza Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 68 out of 333 reviews
Rating 8 - Good. 87 out of 333 reviews
Rating 6 - Okay. 88 out of 333 reviews
Rating 4 - Poor. 48 out of 333 reviews
Rating 2 - Terrible. 42 out of 333 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Nina Kristine

Travelled with group
Liked: Staff & service
Nice stay. Friendly staff even there is communication barrier. They always try to help us.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kingsley

Stayed 1 night in Sep 2024

2/10 Terrible

ALDEMIR

Disliked: Property conditions & facilities, room comfort

Old , very old building

Travel back in time , 40 years Horrible and should be completely gutted See pictures and judge yourself
Stayed 2 nights in Mar 2023

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito mal porque a internet não funciona menos, mas o vídeo 180p muito lento foi uma piada na recepção 20% como mentiroso
Stayed 2 nights in Apr 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service and rooms and bed is 1 star but price is 3 to 4 stars.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired and in need of an update

The hotel is in need of gutting and bringing up to modern standards. The room was very shabby and the brown bathroom suite had evidence of mould and watermarks. Plus one of the shower doors was missing. The whole room looked as though it dated from a 1970's motel.

6/10 Okay

Richard, Dublin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Only stay if you speak Portuguese

The hotel is basic and reasonably clean which suited my needs initially. However I had a few separate bookings because I was travelling while in South America and using Sao Paulo as a base. I wanted to leave my main luggage at the hotel during my other trips, but was told that no luggage storage was available. Furthermore the staff either could not speak English or if they did, their English was limited. I was very surprised by this considering the location and also with my visit shortly preceeding the world cup. As the title of my review indictates, if you don´t speak English, try elsewhere. In my case, I made alternative arrangements. If you get hit with the language barrier, I suggest using the computer near the reception and use a translation website to help out.

4/10 Poor

Vincent L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would noy go back

They charge you for everything, Internet very expensive Local phone calls extremely expensive, just be carefull most hotels dont charge for those things, you think you are getting a bargain, at the end of the day you pay the same as if you go to a more expensive hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

poor service

I am very dissatisfied with the quality of the service of this hotel. There was no internet available, not even to pay for and there was no fitness room or business center. The only pc in the lobby did not work ever and I was unable to print out anything because they DID NOT HAVE A PRINTER! The room supplies were very small and of poor quality. There were not enough towels either. Every time I asked the staff for information or directions, they did not have any. If they promised to get back at me with the request, after a long time apparently they had forgot because when I had to ask again they had not even search for it.

10/10 Excellent

Caroline

Stayed 2 nights in Nov 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities
Razoável
Stayed 2 nights in Oct 2025

6/10 Okay

Lucas

Stayed 1 night in Nov 2025

8/10 Good

Ramon

Liked: Staff & service
Satisfez as expectativas. Porém poderia ter uma estrutura melhor.
Stayed 3 nights in Nov 2025

6/10 Okay

Renato

Stayed 1 night in Oct 2025

10/10 Excellent

GUSTAVO

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

rosalba

Stayed 1 night in Sep 2025

10/10 Excellent

rosalba

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

GUSTAVO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA ZELIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Wilson

Stayed 1 night in Sep 2025

6/10 Okay

Carlos Artur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O que ainda salva o hotel é o atendimento. Os funcionários da recepção e cozinha são gentis e prestativos. Já a privacidade da área de banho no banheiro, em relação aos imóveis próximos é nula e não tem como evitar ser visto ao tomar banho. Além disso, o banheiro não tem área de banho separada, ao tomar banho alaga todo e não tem como evitar.
Stayed 1 night in Sep 2025

10/10 Excellent

Enoque

Stayed 2 nights in Aug 2025

10/10 Excellent

Walquiria M

Stayed 2 nights in Sep 2025

8/10 Good

Lilian Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Hotel atendeu as expectativas. Só a garagem é de dificil acesso.
Stayed 1 night in Aug 2025