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Ibis Aruja

2.0 star property

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Photo gallery for Ibis Aruja

Restaurant
Property amenity
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
Rua São José 888 Jardim Rincão, Aruja, SP, 7400405
  • Place, Expo Center North
    ‪38 min drive‬
  • Place, Paulista Avenue
    ‪47 min drive‬
  • Place, Allianz Parque
    ‪47 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Ibis Aruja

This hotel features valet parking, a business centre and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk and a garden are on-site. Housekeeping is available on request.
Air-conditioned accommodation at Ibis Aruja offers a safe and a hairdryer. Flat-screen televisions come with cable channels. This Aruja hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Ibis Aruja, you'll be within walking distance of Hospital e Maternidade Ipiranga Arujá. Free WiFi in public areas, a business centre and dry cleaning service are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Hospital e Maternidade Ipiranga Arujá and 11 minutes from Bonsucesso Shopping Mall
WiFi is free in public spaces. You'll find a business centre on site. Ibis Aruja also features a garden and dry cleaning/laundry services. For a fee, parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (BRL 20 per day)
  • Limited on-site valet parking

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Ibis Aruja Hotel
Ibis Aruja Aruja
Ibis Aruja Hotel Aruja

Ibis Aruja Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 278 reviews
Rating 8 - Good. 63 out of 278 reviews
Rating 6 - Okay. 31 out of 278 reviews
Rating 4 - Poor. 8 out of 278 reviews
Rating 2 - Terrible. 6 out of 278 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities
amazing staff and workers, delicious breakfast, I would recommend to anyone traveling near aruja to stay at this hotel. Overall great experience
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Paulo Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel ok
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Priyanka

Liked: Cleanliness, property conditions & facilities
Loved the hotel in general. The bathroom situation needs to get fixed though. The water from the shower doesn’t drain properly. It’s definitely a hotel for one night, before or after traveling. Nothing more. The setup is also very modern, i liked that a lot. The staff is very young and seem inexperienced. They weren’t as accommodating. Also, organizing an airport shuttle would be great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

I CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here 1 week Everything good Breakfast also good Front desk very kind Clean job also good
Stayed 1 night in Jun 2025
Verified

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to overnight on the road, close to the big highway.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay 25 minutes from GRU
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good place to sleep. It’s not close to anything as it is just alongside the highway, but a clean and nice place to sleep.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel, nice bed excellent breakfast

Service was a little stiff upin arrival and we were charged twice for our drinks. Issue was easily resolved in the morning tho. Room was well decorated and bed was comfortable. Breakfast was excellent.Would return if needed.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Jefferson

Disliked: Staff & service, amenities
My stay was a birthday gift I got from a client with whom I've worked for several years. We have grown to share many personal stories, so my client knew I was having trouble sleeping because of noise in my area. So the stay was a gift for me so I could have a better night sleep. However, there was constant noise coming from other rooms. I fell asleep only after 00:30, then I woke up at 4:30 a.m. to the sound of doors being constantly slammed. My alarm was set to 7:30 a.m., so I spent 3 hours trying to get some rest, unsuccessfully. I didn't call the reception to complain because I didn't want to go through the trouble of packing all my belongings and changing rooms! In the morning, I was feeling terrible and exhausted. At check-out, I explained my situation at the reception desk, but the two receptionists who were there, at a time when the reception was empty with no other guests, they told me there was nothing they could do. They just gave me the hotel's card and said I should call later. I asked if I could speak to the manager, but they said THERE WAS NO MANAGER ON SATURDAYS! Allegedly, the hotel has no manager on weekends! This is unimaginable! I was courteous all the time, and just tried to speak to someone responsible for the hotel and for the guests' well-being, but there was just no one to help me. So, I had a bad experience, which was supposed to be my birthday present, and the staff aren't willing to listen.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo certo
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities
Colchão precisa ser trocado e banheiro estava entupido
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Marcelo

Disliked: Staff & service
Demora no atendimento no check in e péssimo atendimento no café da manhã. Não havia profissionais para atender e fazer a reposição dos itens que estavam em falta. Coisas básicas como pão, ovo e café. Inadmissível
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lorrine

Liked: Staff & service
Atendimento excelente da equipe da recepção e do café. Mas, pela segunda vez, a limpeza do banheiro deixou a desejar. Fundo do vaso sanitário sujo e cabelos de outras pessoas no box.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Wilson R

Liked: Cleanliness, staff & service, amenities
Excelente hotel porém dei azar com a cama de casal que o colchão estava mais fundo do meu lado.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities
Muito bom para o padrão Ibis! Restaurante do hotel muito bom tb!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gilda

Liked: Cleanliness, staff & service, amenities
Para um hotel padrão é tudo bom. Atendimento ótimo, café da manhã bom, mas gostaria de destacar a pior coisa que vejo no Ibis: As toalhas que são tão pequenas e ralas que mais parecem um guardanapo.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wagner

Liked: Cleanliness, amenities, property conditions & facilities
Equipe gentil
Stayed 1 night in Dec 2025
Verified

8/10 Good

luciana

Liked: Cleanliness, staff & service, amenities
Equipe
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

luciana

Liked: Cleanliness, amenities
Equipe
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Daniela

No check in quarto limpo, porém bancada suja banheiro em condições razoável
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Neicy

Liked: Cleanliness, staff & service, amenities
Quarto ok, equipe de recepção ótima porém, serviço de refeição(jantar) muito demorado, percebi falta de funcionários para elaborar os pratos.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Roberto

Liked: Cleanliness, staff & service
Disliked: Amenities
No quarto só o chuveiro merece destaque positivo. A cama não tem lençol de cobrir; o quarto é ofensivamente pequeno para dois solteiros; o frigobar não abre sem que se arraste a cama; o lavatório deveria estar dentro do banheiro; o espelho em frente do lavatório tem iluminação apenas de um lado; o café da manhã teve todos os componentes somente na manhã do nosso checkout, nos outros dias sempre estava faltando coisas e a reposição sempre demorada.
Stayed 4 nights in Nov 2025