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4.5 out of 5

"The staff are all friendly. Quiet. An excellent bed. Plenty of hot water. A bath and a good shower. BBC tv. A kettle. For the price I thought breakfas ... " More

By a verified traveller on Wed 03 May 2023

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Standard Room, 1 Queen Bed (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CHF 45* Per night/room 19 May - 20 May

Standard Room, Multiple Beds (High Floor)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Junior Suite, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 2 Single Beds (High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy ANA Crowne Plaza Chitose, an IHG Hotel's proximity to the airport. During your stay, you'll be within walking distance of Aoba Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at HASKAP The Garden, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the proximity to the airport
  • Just a 2-minute drive from Aoba Park and a few minutes from Chitose Outlet Mall Rera

ANA Crowne Plaza Chitose, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ANA Crowne Plaza Chitose, an IHG Hotel

Everyone (2)
4 out of 5
The staff are all friendly. Quiet. An excellent bed. Plenty of hot water. A bath and a good shower. BBC tv. A kettle. For the price I thought breakfast would have been included.

Posted by on 3 May 2023

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5 out of 5
Nice hotel with all I needed and near from a shopping center

Posted by on 3 Jan 2019

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About the ANA Crowne Plaza Chitose, an IHG Hotel

Location 2-2-1 Hokuei, Chitose, Hokkaido 066

Property Features

There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Chitose, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Chitose hotel.

  • 438 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 1997
  • Karaoke
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Chitose Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

ANA Crowne Plaza Chitose, an IHG Hotel offers 438 air-conditioned accommodations with coffee/tea makers and complimentary dressing gowns. Beds feature down duvets. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 9:30 AM.

HASKAP The Garden – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Shikotsu Robata Grill – This seafood restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Astral – This bar only serves light fare. Open daily.

The Park Bar – This sports bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 for adults and from JPY 1400 for children
  • Rollaway bed fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ana Chitose
  • Ana Crowne Plaza Chitose
  • Crowne Plaza Ana Chitose
  • Crowne Plaza Ana Hotel Chitose
  • Crowne Plaza Chitose
  • Crowne Plaza Ana Chitose Hotel

You should know

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.