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ANA Crowne Plaza Chitose by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Chitose by IHG

Courtyard
Suite, 2 Bedrooms (High Floor) | 1 bedroom, down duvets, desk, laptop workspace
2 restaurants; breakfast, lunch, dinner and brunch served
Exterior
Junior Suite, 2 Double Beds, Balcony (Wing Building) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2-2-1 Hokuei, Chitose, Hokkaido, 066
  • Place, Chitose Salmon Aquarium
    ‪14 min walk‬
  • Place, Aoba Park
    ‪19 min walk‬
  • Place, Lake Shikotsu
    ‪26 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪12 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds (up to 3 guests)

Premium Room, 2 Single Beds (up to 3 guests) | 1 bedroom, down duvets, desk, laptop workspace

Premium Room, 2 Single Beds (up to 3 guests)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | 1 bedroom, down duvets, desk, laptop workspace

Premium Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | 1 bedroom, down duvets, desk, laptop workspace

Premium Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (High Floor)

Standard Room, 1 Queen Bed (High Floor) | 1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 Queen Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Premium Room, 1 Queen Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor) | 1 bedroom, down duvets, desk, laptop workspace

Standard Room, 2 Single Beds (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds, Balcony (Wing Building)

Junior Suite, 2 Double Beds, Balcony (Wing Building) | 1 bedroom, down duvets, desk, laptop workspace

Junior Suite, 2 Double Beds, Balcony (Wing Building)

9.0 out of 10
Wonderful
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor) | 1 bedroom, down duvets, desk, laptop workspace

Standard Room, Multiple Beds (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | 1 bedroom, down duvets, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (High Floor)

Suite, 2 Bedrooms (High Floor) | 1 bedroom, down duvets, desk, laptop workspace

Suite, 2 Bedrooms (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds (High Floor)

Junior Suite, 2 Double Beds (High Floor) | 1 bedroom, down duvets, desk, laptop workspace

Junior Suite, 2 Double Beds (High Floor)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, down duvets, desk, laptop workspace

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(28 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Super King)

Premium Room, 1 King Bed (Super King) | 1 bedroom, down duvets, desk, laptop workspace

Premium Room, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 3 Single Beds (Separate Bath / Walk-in Shower)

Premium Room, 3 Single Beds (Separate Bath / Walk-in Shower) | 1 bedroom, down duvets, desk, laptop workspace

Premium Room, 3 Single Beds (Separate Bath / Walk-in Shower)

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

ANA Crowne Plaza Chitose by IHG

This hotel features 2 restaurants, 2 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space and dry cleaning.
ANA Crowne Plaza Chitose by IHG offers 438 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature down duvets. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Chitose by IHG. During your stay, you'll be within walking distance of Aoba Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at HASKAP The Garden, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the proximity to the airport
  • Just a 2-minute drive from Aoba Park and 6 minutes from New Chitose Airport Onsen
There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Chitose by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chitose hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
HASKAP The Garden – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Shikotsu Robata Grill – This seafood restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Astral – This bar only serves light fare. Open daily.
The Park Bar – This sports bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,400 for adults and JPY 1,700 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Astral
  • HASKAP The Garden
  • Shikotsu Robata Grill
  • The Park Bar

Things to do

  • Billiards/pool table
  • Gym
  • Karaoke

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 11 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3400 for adults and from JPY 1700 for children
  • Rollaway bed fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel

ANA Crowne Plaza Chitose by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1006 reviews
Rating 8 - Good. 272 out of 1006 reviews
Rating 6 - Okay. 68 out of 1006 reviews
Rating 4 - Poor. 34 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Great staff and rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay and great location next to a mall
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great quality room, convenient location and excellent on site facilities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Quit room, restful night and an excellent buffet breakfast!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Clean rooms good restaurant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great room. Nice service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness
Amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
All so comfortable and efficient!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Wai Chung

Liked: Cleanliness, staff & service, amenities
Staff are good but the shuttle bus to airport only a few in the morning
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jayan

Liked: Staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with dining options on site.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Mark

Good food and drinks at the hotel.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice really quiet, clean hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay! Great condition, nice suite, clean and comfortable!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Xinyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very convenient to the airport, and there are many places to eat nearby
Stayed 1 night in May 2024
Verified

10/10 Excellent

LIAN CHING

Liked: Cleanliness, amenities, property conditions & facilities
Excellent check-in experience, clean and spacious room. Excellent recommendation by check-in counter to eat monkfish at the hotel’s in-house Japanese restaurant. There was a convenience shop near hotel check-in. Huge hotel reception area with beautiful Christmas decorations. 3 mins walk to huge Aeon Mall. Free airport shuttle bus with helpful driver. Will come back to this hotel again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Vincent

Helpful staff Great breakfast
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot by the airport
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. It was the perfect way to end our trip. There was plenty of space for our four suitcases, everything was clean, and we had a lovely view from the 10th floor. The breakfast buffet was quite good as well.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

VILLEROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for start or finish a trip on Hokkaido
Verified

8/10 Good

Pinky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport and outlet, great that there is a family mart inside the hotel, quite a lovely stay
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

HAO CHIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service; nice hotel
Stayed 1 night in Jan 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the airport. Great selection of food for the buffet breakfast
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Harshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and quaint hotel
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night as we arrived late and were driving up to Niseko the next day. Perfect hotel with excellent service and wonderful buffet breakfast!
Stayed 1 night in Mar 2025