Best Western Plus Hotel Fino Chitose

3.5 star property

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Room options

View all photos for Superior Double Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Bathtub

Deluxe Room, 2 Single Beds, Non Smoking, Bathtub | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Room, 2 Single Beds, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 4 Single Beds

Deluxe Room, 2 Single Beds, Accessible, Bathtub

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Fours Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Fours Room

  • Sleeps 4

View all photos for Japanese Western Style Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Western Style Room

  • Sleeps 4

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About this property

Best Western Plus Hotel Fino Chitose

Hotel in Chitose with 24-hour front desk and restaurant
A restaurant, self parking and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Best Western Plus Hotel Fino Chitose offers 154 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the overall property condition at Best Western Plus Hotel Fino Chitose. During your stay, you'll be within walking distance of Aoba Park. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • 12 minutes on foot from Aoba Park and a 2-minute drive from Chitose Salmon Aquarium
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Fino Chitose. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Chitose hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Best Western Plus Hotel Fino Chitose has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 800 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Lift
  • Thin carpet in room

More

  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 1400 for children
  • Self-parking fee: JPY 800 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Fino
Best Western Plus Fino Chitose
Best Western Plus Fino
Best Plus Fino Chitose Chitose
Best Western Plus Hotel Fino Chitose Hotel
Best Western Plus Hotel Fino Chitose Chitose
Best Western Plus Hotel Fino Chitose Hotel Chitose

Best Western Plus Hotel Fino Chitose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 609 reviews
Rating 8 - Good. 216 out of 609 reviews
Rating 6 - Okay. 46 out of 609 reviews
Rating 4 - Poor. 14 out of 609 reviews
Rating 2 - Terrible. 6 out of 609 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and easy check in. Coin laundry on premises. Clean room, but small. Forgot my iPhone charger, but they rushed one up to the room that I could borrow. Famous bakery and convenience store across street
Stayed 2 nights in Oct 2025

10/10 Excellent

Glin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast
Stayed 5 nights in Sep 2025

2/10 Terrible

Cecilia

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room felt dirty. Did not feel comfortable staying here.
Stayed 1 night in Aug 2025

2/10 Terrible

Geoffrey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel strictly enforce their 3pm checkin time. Rooms were ready but they were not interested in being accomodating. They smiled and watched as I made several trips upstairs carrying my groups luggage after sleeping on the floor of the lobby for an hour waiting to check in. Room was dusty and found hair in shower. I’m not generally hostile towards hotels but the staff here went out of their way to make life more difficult. Will avoid the Best Western chain in future.
Stayed 1 night in Aug 2025

8/10 Good

chester

Stayed 1 night in Jun 2025

10/10 Excellent

Jincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our best stays in Japan. A very good hotel with all the amenities you need.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yu-Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and staff is friendly. Some restaurants around the hotel. Bakery across street is most go. However , the room is small but still bigger than regular JP hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay…very helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Finn

Stayed 1 night in Jan 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good!

Good location: 5 minute walk from Chitose Station. Next door is a 7-11. Clean and tidy, facilities is new. I’ll choose again if I come to Chitose.
Stayed 1 night in Feb 2025

8/10 Good

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Main issue is no taxi's from airport to the hotel. We waited for >1 hour for a taxi at 10 PM along with about 70 other people. I tried ahead of time to order a private driver but that was $200 for a 9 minute ride.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Stayed 1 night in Feb 2025

6/10 Okay

burton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient but no dinner service
Stayed 2 nights in Feb 2025

6/10 Okay

Jasmin

Room was really tiny.
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thinh

Stayed 3 nights in Jan 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

nice, clean and comfortable room with fast wifi before our flights back home. Parking is an issue with not enough parking spaces overnight limited to 36 spaces for its guests. Has to park across the street. Also, the hotel does not have temporary parking space to unload luggage unless to park on a busy, active street to stop the traffic. Otherwise, it is a very good hotel choice to transit back home at a near airport location
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Generally good to stay

Everything is good with comfortable bed and good breakfast. Cleanliness of room needs improvement e.g. dusty equipment, stain on toilet bowl, etc. Floor bricks at front and back doors need attention which is slippery on snowy season.
Stayed 1 night in Jan 2025

10/10 Excellent

Kriangsak

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice at Chitose

The room is in good condition. they have parking next to the property that charge reasonable price. The staff is very nice and helpful. Specially thanks for the front desk lady who came out to help at the carpark.
Stayed 1 night in Sep 2024

6/10 Okay

Tai-Pong

Travelled with family
It is a very very small room with very few amenities
Stayed 1 night in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Just a quick one-night stay, so wasn't asking for much. No onsite parking which was a slight disappointment, but there are several parking lots nearby at optional cost. Breakfast was decent. All in all a nice stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Chi Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 2 nights in Jul 2024