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Hotel Torifito Otaru Canal

4.0 star property

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Photo gallery for Hotel Torifito Otaru Canal

Restaurant
Restaurant
Public bath
Reception
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
1-5-7, Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪3 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Japanese Style TATAMI Twin Room for 2 People

Japanese Style TATAMI Twin Room for 2 People | In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Twin Room for 2 People

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 2 People

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Superior Twin Room for 2 People

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 3 People

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Superior Twin Room for 3 People

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room for 1 Person

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room for 1 Person

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Moderate Twin Room

Moderate Twin Room | In-room safe, desk, blackout curtains, soundproofing

Moderate Twin Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room for 2 People

Superior Twin Room for 2 People | In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room for 2 People

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room for 3 People

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room for 3 People

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Twin Room for 4 People

In-room safe, desk, blackout curtains, soundproofing

Family Twin Room for 4 People

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Double Room for 1 Person

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room for 1 Person

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room With Sofabed

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room With Sofabed

  • Sleeps 3

View all photos for Twin Or Tatami Twin

In-room safe, desk, blackout curtains, soundproofing

Twin Or Tatami Twin

  • Sleeps 2

View all photos for Universal Double Room

Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Universal Double Room

  • Sleeps 2

View all photos for Moderate Twin Room

In-room safe, desk, blackout curtains, soundproofing

Moderate Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Tatami Twin Room

In-room safe, desk, blackout curtains, soundproofing

Tatami Twin Room

  • Sleeps 2

View all photos for Family Twin Room

In-room safe, desk, blackout curtains, soundproofing

Family Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Superior Tatami Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Tatami Twin Room

  • Sleeps 3

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About this property

Hotel Torifito Otaru Canal

Hotel with a restaurant, 4-minute walk to Otaru Canal
Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Torifito Otaru Canal offers 128 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.
Our customers tell us that they can't get enough of the helpful staff at Hotel Torifito Otaru Canal. During your stay, you're just a quick walk from Otaru Canal. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Sakaimachi Street and 4 minutes on foot from Otaru Canal
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Torifito Otaru Canal. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Hotel Torifito Otaru Canal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 3,000 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is included for children age 5 and younger.
Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 3000 for children
  • Uncovered self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL TORIFITO CANAL
TORIFITO OTARU CANAL
TORIFITO CANAL
Hotel Torifito Otaru Canal Hokkaido
Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel
Hotel Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel Otaru

Hotel Torifito Otaru Canal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Doranne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location. Comfortable room.

The breakfast was not free and we did not have it but there was nowhere to say 'non-applicable'. And I didn't want to say bad.
Stayed 2 nights in Oct 2025

8/10 Good

Dalia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Spacious and clean modern room. Convenient location. Room with separate toilet and bath. Got onsen however very crowded need to wait awhile for baths. Overall a very good stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Henward

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025

8/10 Good

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and nice and helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Shintaro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at this hotel. The staff were very friendly and helpful. The room was clean, comfortable. The location is fantastic, right in the middle of the city, so it was easy to get around and explore.
Stayed 2 nights in Oct 2025

6/10 Okay

Kenji

Stayed 1 night in Oct 2025

2/10 Terrible

Peter and Wendy

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room we stayed in had a very strong odour that couldn't be ventilated. Unfortunately by having the window open for ventilation it created a constant high pitch noise affecting our sleep. The hotel location is amazing, however the cleanliness of the room is a big let down.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From checking in to checking out the staff attitude prompt immédiat attention to any request or need from the customer. Getting over an beyond expectations. Two world Bravo your management should be proud of the etiquette you endorsed
Stayed 1 night in Sep 2025

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room! Loved the room layout. The public bath was not so large, but the amenities are good. Pretty new hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Was very clean and the staff they are all good in English and with a big heart on their service
Stayed 4 nights in Sep 2025

10/10 Excellent

Vernon

Stayed 1 night in Sep 2025

6/10 Okay

rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One block from canal cruise one block from the main shopping district.
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. One block from the canal and one block from the shopping street. There’s an onsen in the hotel but it could get crowded at certain times. Overall, love the hotel and can’t wait to be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew, Hayward

Liked: Cleanliness, staff & service, property conditions & facilities
Good place.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great experience Efficient Breakfast buffet was great
Stayed 1 night in Jul 2025

10/10 Excellent

Willem

Stayed 2 nights in Jul 2025

8/10 Good

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was on the 2nd floor, i kept hearing some noise from the 1st floor, sounds like a door is keep opening and closing. The staff was great, my son left a backpack in the room, the staff email me and hold the bag for us. Thank you for your help.
Stayed 2 nights in Jul 2025

8/10 Good

JEONG

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend escape in otaru

A very pleasant stay over the weekend.
Stayed 2 nights in Jul 2025

6/10 Okay

Keiko

Stayed 1 night in Jun 2025

10/10 Excellent

Su Teng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Katie

Travelled with family
Liked: Staff & service
very small room and a little outdated but the staff were friendly and helpful
Stayed 1 night in Jun 2025

8/10 Good

Miyako

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for Otaru Canal Street visit. Room size was adequate.
Stayed 1 night in Jun 2025