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Quintessa Hotel Sapporo Susukino 63 Relax&Spa

3.0 star property

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Photo gallery for Quintessa Hotel Sapporo Susukino 63 Relax&Spa

Property entrance
Restaurant
Reception
Sauna
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
3-1-11 Jonishi, Minami 6, Chuo-ku, Sapporo, Hokkaido, 064-0806
  • Place, Susukino Street
    ‪2 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪6 min walk‬
  • Place, Nakajima Park
    ‪6 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Moderate Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Moderate Queen Room, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Moderate Queen Room, Non Smoking

7.0 out of 10
Good
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Family Room, Non Smoking

Superior Family Room, Non Smoking | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Family Room, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 4 Single Sofa Beds

View all photos for Superior Family Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Family Room

  • Sleeps 6

View all photos for Standard Twin Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Moderate Twin Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Moderate Twin Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen (1 Queen Bed), Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Queen (1 Queen Bed), Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double 1P, Non Smoking

Standard Double 1P, Non Smoking | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Double 1P, Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Queen 1P, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Queen 1P, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Moderate Queen Room 1P, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Moderate Queen Room 1P, Non Smoking

  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Queen Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Moderate Queen Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Moderate Queen Room

  • Sleeps 3

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About this property

Quintessa Hotel Sapporo Susukino 63 Relax&Spa

This hotel features a restaurant, a microwave in a common area and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a vending machine are on-site. Housekeeping is available on request.
Quintessa Hotel Sapporo Susukino 63 Relax&Spa offers 103 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. This Sapporo hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they enjoy the overall property condition at Quintessa Hotel Sapporo Susukino 63 Relax&Spa. During your stay, you're just a quick walk from Tanukikoji Shopping Street. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • 7 minutes by foot from Tanukikoji Shopping Street and a 2-minute drive from Odori Park
There's a restaurant on site. WiFi is free in public spaces. Quintessa Hotel Sapporo Susukino 63 Relax&Spa also features a vending machine, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Quintessa Hotel Sapporo Susukino 63 Relax&Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 2,000 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5400.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 2000 for children
  • Nearby parking fee: JPY 1800 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 5400.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
The front desk at this property is open daily from 6:30 AM - midnight.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 北海道指令札中保衛許可(旅)第5

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Shinto Sapporo
Shinto Sapporo
Hotel Hotel Shinto Sapporo
Sapporo Hotel Shinto Hotel
Hotel Hotel Shinto
Shinto
Hotel Shinto
Centurion Hotel Sapporo
Quintessa Hotel Sapporo Susukino 63 Relax Spa
Quintessa Hotel Sapporo Susukino 63 Relax&Spa Hotel
Quintessa Hotel Sapporo Susukino 63 Relax&Spa Sapporo
Quintessa Hotel Sapporo Susukino 63 Relax&Spa Hotel Sapporo

Quintessa Hotel Sapporo Susukino 63 Relax&Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 142 out of 323 reviews
Rating 8 - Good. 114 out of 323 reviews
Rating 6 - Okay. 42 out of 323 reviews
Rating 4 - Poor. 16 out of 323 reviews
Rating 2 - Terrible. 9 out of 323 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Stella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time have a hotel has no coffee provide in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chi Yuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kenneth

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet area
Stayed 4 nights in Jun 2025

6/10 Okay

Jeffrey

Travelled with family
Disliked: Property conditions & facilities, room comfort
Aside from the location which is good, room is way too claustrophobic. And the carpark is not free, charged at 1800yen per 24hrs and it doesnt allow multiple entries.
Stayed 3 nights in May 2025

10/10 Excellent

see min

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay and nice Onsen

The receptionist was able to communicate well in English. The room has minimal necessity, we requested spoon from reception when we wanted to eat pudding in room. Spacious room and nice bath salt at lobby. My kids are able to run around the room. Walking distance to restaurants. 10-15mins walking to the main tourist area.
Stayed 2 nights in May 2025

6/10 Okay

Pauline

Disliked: Room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly to me. Granted I speak some Japanese and understand a good deal more (I lived here for 3 years but it was 7 years ago so my speaking is very rusty). But I was sort of a problem guest ,(I spilled a latte on my bed when packing, for example). But mainly they were VERY helpful when my Taq-u-bin didn't arrive. It was at the other Quintessenta a few blocks away. They helped track it down and then went to the other hotel to get it for me. The rooms are also a little bigger than an APA which is nice. Also the spa is lovely and the bath salts are a lot of fun. One thing to know: you may find people don't know this hotel exists and they drive you to or deliver luggage to the other one which is a short walk away. Obviously, that doesn't take away from the hotel at all, but just be aware it exists.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent, Mascot

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vending machine, ice machine, bath salts
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Could have been better…

Well located in Sapporo with very clean but very compact rooms. Amenities available if needed, but can’t get a proper coffee in the morning without paying for a full breakfast. 😕.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kai Seong Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8 minutes walk from susukino station
Stayed 8 nights in Feb 2025

10/10 Excellent

Harry, Radnor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the generous sleeping setup in the room and the authentic Japanese experience of public bath tub in the basement. The neighborhood is full of dining/drinking and shopping options, and the annual ice sculpture festival is almost right outside.
Stayed 1 night in Feb 2025

8/10 Good

Marco

Stayed 3 nights in Jan 2025

6/10 Okay

Ferlis

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Unfriendly hotel

We are travelling in 4 pax and unable to book the larger toom as its not avaliable. We then book for 2 pax per room. Its a mistake as the room is so tiny that you are unable to open the luggages fully. I got to pack it on bed or outside the room. Service wise, this lady named K Sago is rude. We left a coffee on the table, past the breakfast dining, she shake hr head and as if we have commit a terrible act because she need to clear it for us. Next, when we check out and deposit at the hotel, she bombak us with unnecessary questions. Tone is not friendly. Breakfast wise is vety simple, can do away. Location is good but not worth the stay.
Stayed 2 nights in Dec 2024

8/10 Good

sunny wonsun

Liked: Property conditions & facilities

Relaxing Stay

Nice Spa in the basement. Very convenient location. Room did not have a view. Very small room with low ceiling. Cannot open the window for fresh Air. Nice big TV on the wall but was not a smart TV.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sugyeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience ever

Experience “Clean, Cozy, Relax, Healthy food” at one time. Forget everything anxiety and nervous. enough time to communicate with family
Stayed 1 night in Aug 2024

2/10 Terrible

yuen

Stayed 6 nights in Jul 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was nice. Many people, including myself, use it instead of the tiny bathroom. The hotel room space is small, though it is the expected small Japanese hotel rooms at this level. We had to be creative to find space for our 5 luggages. Breakfast is nice if included; however, I wouldn't pay extra 2000 yen for it. Laundry was nice. It costs $300 yen per load and it includes detergent.
Stayed 4 nights in Jul 2024

10/10 Excellent

Janyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

LEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you had best deal in Saporo. I’ll stay again if I came again.
Stayed 2 nights in Jun 2024

8/10 Good

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check out via machine.
Stayed 8 nights in Apr 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right in the center of town. Wonderful hotel with a great public bath and sauna
Stayed 1 night in Feb 2024

10/10 Excellent

Herrey

Stayed 3 nights in Feb 2024