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Europe Hotel

5.0 star property

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Photo gallery for Europe Hotel

Front of property
Front of property
Garden
Interior
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Vladislava Skarica 5, Sarajevo, 71000
  • Place, Latin Bridge
    ‪2 min walk‬
  • Place, Gazi Husrev-Beg Mosque
    ‪2 min walk‬
  • Place, Baščaršija Džamija
    ‪3 min walk‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | City view

Deluxe Apartment, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royal Penthouse, City View

Royal Penthouse, City View | Premium bedding, pillow-top beds, minibar, in-room safe

Royal Penthouse, City View

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use, City View

TV

Deluxe Double Room Single Use, City View

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

TV

Deluxe Double Room, City View

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, City View

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Europe Hotel

A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Europe Hotel offers 160 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Cable televisions are provided.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Europe Hotel. During your stay, you're just a quick walk from Ferhadija Mosque. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, body treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Ferhadija Mosque and Ferhadija Street
  • Airport, shopping centre and local-area shuttle service available for a fee
Europe Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Europe Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Sarajevo hotel.

On-site venue – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Secured, covered parking on site (EUR 20.50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1882
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Europe Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25.56 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 20.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Europe Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Europe Hotel Sarajevo
Europe Sarajevo
Europe Hotel Hotel
Europe Hotel Sarajevo
Europe Hotel Hotel Sarajevo

Europe Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 153 out of 380 reviews
Rating 8 - Good. 125 out of 380 reviews
Rating 6 - Okay. 60 out of 380 reviews
Rating 4 - Poor. 25 out of 380 reviews
Rating 2 - Terrible. 17 out of 380 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location big rooms, big breakfast buffet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities
massive room, great facilities etc. Pool could be slightly warmer.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, clean and the hotel very well situated
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eric Ermin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience! Very consistent and professional service. Also amenities very good. You can tell they’ve renovated the hotel with quality in mind. The service team matched the same mindset Overall amazing!
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Hasret

Hotel is a bit outdated.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Eldina

Liked: Amenities
Nice location. Old hotel.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

senad

Disliked: Cleanliness, staff & service, property conditions & facilities
No HEAT in the rooms. Do not stay there during winter.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Aljosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value, location and very friendly service.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Anders

Disliked: Cleanliness, staff & service, amenities
Everything is dirty
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Nice people Decent room
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Maziad

Disliked: Property conditions & facilities
Excellent location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jasmina

Liked: Cleanliness, amenities
It's very convenient location, walkable and safe.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality, downtown is nice and the restorants are fine.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Erling

Disliked: Cleanliness, staff & service, amenities
Expect a 3 star hotel, not a 5. Disgusting and unclean bathroom, rooms aren't properly cleaned. First room we had wasn't cleaned, got moved to a new one with same issue and broken shower.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great room, wonderful staff and very central
Verified

10/10 Excellent

Dusan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm of old design and paintings on the walls. Staff was excellent too.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Arjan

Liked: Cleanliness, staff & service, amenities
Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

suad

Liked: Cleanliness, staff & service, property conditions & facilities
The location is outstanding, right in the middle of Baščaršija, a moot Sarajevo attraction.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jarle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to downtown Sarajevo.
Stayed 1 night in Aug 2022
Verified

8/10 Good

EMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect ,staff,room was clean,breakfast was delicious receptionist was very helpful and friendly , massage lady Emina she did very good swedish massage
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Irman

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location, hotel is outdated and needs major upgrades.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel is amazing ! Thank you for your kindness and patience ! Will stay here again !
Stayed 1 night in Jul 2022