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Hacienda Pozo Azul

2.0 star property

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Bar (on property)
1 bedroom, in-room safe, individually furnished
Food court
Sports facility
Sports facility

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Parking included
  • Restaurant
  • Business services

Explore the area

Map
La Virgen de Sarapiqui, 200m south of Church, 50 m east, Sarapiqui, Heredia
  • Serpentario
  • Costa Rica Nature Pavilion
    ‪6 min drive‬
  • Laguna Río Cuarto
    ‪33 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪104 min drive‬

Room options

View all photos for Standard Tent, 2 Queen Beds

1 bedroom, in-room safe, individually furnished

Standard Tent, 2 Queen Beds

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Tent, 1 King Bed

1 bedroom, in-room safe, individually furnished

Standard Tent, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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Cozy cabin-style room with a dining table, bar area, and large window offering a forest view.

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  • Free WiFi
  • Laundry
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5.0 out of 5, Exceptional, (4)
The price is CHF 72
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includes taxes & fees
9 Aug - 10 Aug
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About this property

Hacienda Pozo Azul

Riverfront hotel with 2 restaurants and bar/lounge
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free self parking and a free manager's reception are also provided. Additionally, a meeting room, dry cleaning and tour/ticket assistance are on-site.
Hacienda Pozo Azul offers 30 accommodations, which are accessible via exterior corridors. Each accommodation is individually furnished. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hacienda Pozo Azul, you'll be within walking distance of Serpentario. Free self-parking, a free manager's reception and 2 restaurants are available.
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes basketball, rafting and archery
  • Just a 3-minute drive from Serpentario and 6 minutes from Costa Rica Nature Pavilion
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hacienda Pozo Azul. Self parking is free.

This La Virgen hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hacienda Pozo Azul has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Archery
  • Basketball
  • Ecotours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Rafting
  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Accessibility

  • No lift

More

  • 1 floor
  • 30 buildings
  • Built in 2008
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Free local calls
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hacienda Pozo Azul
Hacienda Pozo Azul Hotel
Hacienda Pozo Azul Hotel Sarapiqui
Hacienda Pozo Azul Sarapiqui
Hacienda Pozo Azul Hotel
Hacienda Pozo Azul Sarapiqui
Hacienda Pozo Azul Hotel Sarapiqui

Hacienda Pozo Azul Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 53 reviews
Rating 8 - Good. 22 out of 53 reviews
Rating 6 - Okay. 7 out of 53 reviews
Rating 4 - Poor. 5 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique experience to stay in the jungle. Heard lots of animal noises. Fun to hang on porches. Staff were exceptional.
Stayed 2 nights in Jan 2020

6/10 Okay

Aurelie, Quebec

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Les tentes sont très proches les unes des autres. Nous pensions y passer deux nuits. Nous avons écourtés, parfait pour une nuit mais pas plus. Parfait si vous souhaitez quelque chose qui ressemble plus à un club vacances moins si vous recherchez le côté nature seulement.
Stayed 2 nights in Dec 2019

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Camping !

really surprisingly comfortable, very hospitable staff. We were the ONLY guests but they were expecting a full-house the next week. Only negative-water in the shower was directionally-challenged !
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how the tent in location actually where the forest is natural. There are so many things to explore and listen to nature environment in the rain forest. The staff are awesome and very friendly with courtesy services. This is good opportunity for people who love to escape from city life and go into to the nature life.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Nelly, Orlando, FL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time sleeping in a tent in the middle of the nature. The tents were comfortable and clean. They don't have AC but you don't need it, there is a fan that circulates the nice air during the night. Delicious breakfast and very relaxing. I recommend bringing a foam cooler with your favorite drinks and snacks. The road to the tents is unpaved so the ride is rocky and bumpy.
Stayed 1 night in Nov 2018

10/10 Excellent

Katie, Apex, NC

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is a great experience for the right person. The jungle sights and sounds are amazing, and the room was actually really comfortable. I agree with other reviews that it's kind of amazing how much they're able to keep bugs out of the room. The beds were also pretty comfortable. But you have to be comfortable with the fact that you're basically outside minus the bugs and rain.
Stayed 2 nights in Jun 2018

6/10 Okay

Marcella, Midland, Texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Even though we did not like the room very much, the experience of being in a tent allowed us to feel more connected to the wildlife in the area. We tent all the time and enjoy it very much. What made the tent at Pozo Azul most unpleasant was the musty smell from the tent. The high humidity is likely responsible for this. The towels and sheets looked tired and thin, to the point of ripping when used. The tent concept is great, but it needs some upgrading.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Costa Rican Glamping

This is a beautiful property! It was hard to find in the dark. The tents have screen doors with a lock and a bathroom with a closet with a lock. Definitely rustic! There are hiking trails on the property and a river. Buffet breakfast was included and they had a buffet dinner BBQ for $16. Unless you're planning to do a lot of activities (rafting, zip line, horseback riding) I can't imagine staying here more than one night.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bird watching

8/10 Good

Soroush

Disliked: Cleanliness

Good for one night, to get the jungle experience

It’s a good experience for a night, maybe two. The area is gorgeous. I was there for river rafting and stayed here for two nights. I wish I had only stayed one night. You definitely get the jungle experience, though. The road leading to the tents is atrocious, even by Costa Rica standards. The room/tent was ok. My tent (#9) had a few holes in it, so I got plenty of bugs and mosquitos in my tent, especially in the bathroom. The trail leading to the tent was not illuminated, mostly unpaved and became muddy after the rain. Make sure you have a powerful flashlight or headlamp. The one they give you when you check in is quite weak.
Stayed 2 nights in Dec 2017

8/10 Good

Jessica, South Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved being in the rainforest! The staff was superb- very knowledgeable and friendly with great advise !
Stayed 2 nights in Aug 2017

4/10 Poor

Keith, Kingman, Az

Disliked: Property conditions & facilities

Did not meet expectations.

Our stay started out fine. We knew we were staying in a tent and that is why we chose Pozo Azul. My son and I booked the Class IV Whitewater Rafting Tour for the morning after we arrived. The rafting tour absolutely met all of our expectations. This was our first Class IV and our guide Hansel was phenomenal. We needed to have some laundry done and the hotel provides laundry service. When I took the laundry in I was told it was $1 per item. A pair of anklet socks counted as one item. I selectively chose about 6 t-shirts, 4 pairs of shorts and 10 pairs of socks. Instead of $20, they gave me a deal at $15. When I went to pick them up the next day, the clothes were thrown into a bag unfolded and were still damp. I was told it was extra money to dry them completely. When we first arrived we were told a two hour horseback ride was $37 per person. When we went to book it the next day it was raised to $46. We had considerable rain while we were there and we were constantly using towels to mop up water from the bathroom floor. It is a nice place and with a little more care, consideration and maintenance would be a good place. Maybe we just had a bad experience.
Stayed 1 night in Jul 2017

6/10 Okay

Julie, California

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Tent cabins poorly sealed.

We'd recommend, but with caveats. Ok, it's a tent...and it IS magical to be in the tent cabin seeing monkeys in the trees and hearing the night sounds. This memory will last. It is NOT magical that the tent isn't completely sealed, so we found a big spider (2.5 inches, and a large body) the first night. Killed it, but spent a poor night worrying about its friends. I'm not squeamish, but spiders are a bit scary to me. Found 3/4 inch X 2 foot wide gaps without screens surrounded the bathroom windows. (Not obvious at first glance) A tent SHOULD be completely sealed. Mine at home are. It also seemed like 'cleaning' only applied to the sink, toilet, etc...not much change with the floors (swept, probably...cleaned? No.) I'd think twice before staying again. However, it is pretty special to stay in the rainforest and we did see some wildlife. The cabins aren't on the river, they're up the hill in the forest. Google can confuse you about this. There's a trail to the river. This place seems to specialize in the zip lines and river rafting and the like. They don't feed the birds.

8/10 Good

Sebastian, Alajuela

Liked: Cleanliness, property conditions & facilities, room comfort

The nature...

It was amazing!

8/10 Good

lisa , seattle, washinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic, but amazing

If you want a true jungle experience, this is it. Do not expect a typical "hotel." Way down a rocky road into the jungle, you will be secluded in your tree-house-type tent room. There is a solid roof and enclosed bathroom and shower, but the tent is open air (with mosquito netting of course) the sounds of the rain and jungle were fabulous and relaxing. Phone didn't work, who cares? the water was not warm as it was solar heated and they had only rain for a few days, again, who cares. Coffee, fruit, meals were lovely and the staff was very sweet. No cocktails, again, don't expect a typical "hotel."

8/10 Good

Anthony, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Little Tented Camp

I booked a room here since I could not get a second night at the nearby Selva Verde Lodge. It was comfortable, clean and the service was good. The adventure center nearby offered lots of things to do but we were basically in transit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique accommodations - great staff and activities

Exactly what I expected. One to two nights here is enough to enjoy the resort and take in the various adventure tours. We did horseback riding and rafting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bumpy road for about 1km before reaching the hotel. Overall an average hotel.

4/10 Poor

Doug, Toronto, Canada

Disliked: Staff & service

Getting the shaft (= pozo)

The hotel is actually tents and they are good - but they're not worth $100 plus. So you're in a forest - but with not a lot to do unless you want to fork over more big bucks. And then you're driven somewhere else. We were told there was swimming. It turned out to be a 10 to 15 minute walk and when we got there, all we found was a small, muddy pool teeming with mosquitos. You want to do some birdwatching - no one could tell us where a good location might be on the property. But if you want to go on one of our birdwatching tours, we can arrange that for a few extra dollars. Breakfast was good. Dinner not so much and for $16 you expect a lot better. They did handle the blackout at dinner fairly well, but still, eating in the dark wasn't a lot of fun. You can get a good casado in town at El Charme (?). And that brings us to the road in to the hotel - pretty bad in a car. If you want to see some birds up close, try the Nature Pavilion. It's a little south of La Virgen and has a reference to National Geographic on its highway sign. A nice setup and friendly owners. You can get some great bird pictures. (These are wild birds with feeders).

8/10 Good

doyle and gerre

Liked: Staff & service, room comfort

tent experience

Enjoyed the experience. Nice to camp with our own full bath, electricity and queen bed looking out at trees evening and morning. Were able to see many different birds while there and some good hikes. Friendly staff and a good filling breakfast. Road in was rough but through a pretty little village. Definately beyond what we were expecting and one of the most fun stays while in Costa Rica. Just remember it is a tent.

8/10 Good

Emma

Liked: Staff & service
Disliked: Room comfort

Excellent for wild life watching

Unfortunately is was raining heavily whilst we stayed so the tented rooms became quite damp and the rain on the canvas kept us awake. However it was the best location for viewing the monkeys which was one of the highlights of our entire trip. They came very close to our decking and we watched them for hours. The tents would have been an entirely different thing in good weather. Breakfast was the usual buffet style eggs, rice and beans- nothing special.

10/10 Excellent

Canadian gal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique experience

We really enjoyed this place. It is a wonderful place to experience being up close and personal with rainforest. Lots of walks and many choices of personal or excursions to do. Only consideration is distance and need for transportation to La Virgen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fun in the jungle

staff was friendly & helpful.