Overall Nice Property, But the Beds Were Unbearable and pillows weren't great either.We recently stayed at this property in Lido Beach and, overall, the home itself was nice. Unfortunately, the beds were extremely uncomfortable, making it impossible for us to enjoy our stay. The mattresses were so poor that we woke up every morning with headaches and severe back pain. The pillows weren't great either. Despite trying to make it work for the first three nights of our planned eight-night stay, we ultimately had to check into a hotel just to get some rest and salvage our trip.We did reach out to the owner to share our concerns, but the response was disappointing. She mentioned she wished we had told her sooner and said that she would have offered to replace the pillows. The issue was clearly the mattresses and the pillows added to the problem. When we expressed that, she dismissed our experience, saying other guests had complimented the beds in past reviews. She even text the comments from the other reviews. This made us feel like our concerns weren’t taken seriously.The owner did say she would try to rebook the remaining nights and send us a check if she could, but we have yet to receive anything.While the property itself was pleasant, the lack of comfort and the owner’s dismissive attitude made this a disappointing experience for us. Hopefully, future guests have a better experience with communication and comfort.